Took my old Camry in for an oil change at the end of a day on a random Tuesday…read more I called several places and they couldn't get me in. But they did. Prices are comparable. Around $30-$40 for the change. They had my information saved. Wasn't pushed to do other things. Waiting area is fine. Bring headphones and work to do. It takes about an hour or less not bad.

I had a great experience here. I called at 3 pm and the guy helped me set up an appointment for the…read morenext day at 1:30 pm. He price matched a quote I got from another auto shop and was speedy and kind on the phone. I got the tires changed with no issues and they finished it in a timely manner. The next day my tire pressure gauge went off and I called and they took me right in and checked the tires for me. Looks like a sensor problem I'll have to come back and get fixed soon, but that isn't their fault.

I came in with a flat tire in my trunk and was helped by Zach and Chuck at the tire and brakes desk…read moreout back. Zach is a kind young man who got me checked in quickly and made the process easy from the start. Chuck stepped in to assist when there was a question about whether the tire could be repaired. He took the time to clearly explain why it wasn't safe to repair it again. I had only purchased the car about a month ago and had no idea there had been a previous patch. I really appreciated how thorough he was, and his patience when I asked for a few minutes to check with my son about what to do next. They didn't have a matching tire in stock, so it had to be ordered. Chuck let me know it could arrive between 1 and 5 and promised to call. I wasn't expecting to spend $267 that day, but I truly appreciate their focus on safety over shortcuts. Once the tire came in, I got the call and returned. Zach handled the installation and had me back on the road in no time. I will say, when I first arrived, Chuck came across a bit strong. But that's just his personality. He's direct and a little loud, not rude. The more I talked with him, the more I appreciated his knowledge and experience. After 10 years in the field, he clearly knows what he's doing. I'll definitely be returning to this location.

Wonderful service every time! I never find myself waiting more than 15 minutes for anything I need…read moredone, I always get my oil changed here, and on tuesdays they give ladies 15% off! The gentlemen are so kind and always friendly. If I need something they recommend but are never pushy. It is so affordable and they are so consistent. 10/10!

I started going here twenty-ish years ago after using them as a second opinion for a repair job…read morethat was originally quoted at over $300, but which they fixed for under $50 using new parts. They will tell you the truth, not try to low ball you and do great reliable work that they back up!

Told my son to bring his car and when we got there, with the wrecker, the guy was a complete ass…read moreand turned us away. DO NOT USE THE GARAGE!!! Attitude and productivity suck!!!!

Really patient and kind! Very helpful explaining an issue…read morewith my car to me. It's hard to find people who are honest with you in an auto shop. Great place in BHM!

very rude and was immediately hung up in my face with no type of good customer service during the…read morecall he didn't even allow me to really say anything after giving me the information that I asked about pertaining a tire I couldn't give a simple "thank you for your help" or anything he just hung up in my face no have a great day or anything.

I had a very disappointing experience at the Walmart Auto Care Center in Hoover (Store #1229) and…read morewon't be returning. I brought in my 1973 Mustang for a simple tire balance -- factory wheels, factory‑sized tires, nothing unusual or custom. I even called ahead to confirm they could handle it, and was told they would look at the car when I arrived. When I got there, the manager told me they couldn't do the job because "his book didn't go back that far," so he didn't know the torque specs for the lug nuts. That explanation was honestly surprising. A '73 Mustang is one of the simplest cars on the road to work on, and the torque spec is extremely easy to find. It took me about ten seconds to Google it. For reference, Mustang wheels from 1964-2004 all use the same 85-105 ft‑lb torque range. What bothered me wasn't just the lack of knowledge -- it was the lack of initiative. If a shop can't look up something this basic, how can customers trust them with today's far more complex vehicles? I left without service and took my business elsewhere. I don't expect every shop to specialize in classic cars, but I do expect basic competence and a willingness to verify simple information. Unfortunately, that wasn't the case here.

Purchased new battery from Walmart and with purchase they offer free installation...When arriving…read moreat the Hoover auto center I explained I had made an online appointment to have the purchased battery installed...the lady said it would take about an hour and a half...I saw 1 car in the garage area...so I leave the auto center area and shop and go to customer care center to return another item. I was called on the PA to go to the auto center...when I arrived they informed me they could not install the battery because of its location, underneath the rear seat...I asked why does the location matter and they mumbled some BS about not being trained/certified...what??? They did not install the battery...no where on their website did they say they could not install a battery because of the location. Before purchasing the battery, I watched a YouTube instructional video, looked reasonably simple and not time consuming at all...left the auto center disappointed and dissatisfied...wish I had not purchased the battery...BTW...when I got into the car and began to drive off, I noticed the front passenger window was rolled down and it would not close...before I left my car at the auto center, the window was opening and closing properly...I believe the auto center damaged the window and this is why they declined to install the new battery...The next day I installed the battery very quickly and easily...bottom line...it appears they didn't want to do the job...The personnel were not professional, courteous, or willing to try to satisfy a paying custom...I would like a refund for the battery since the customer service was horrible and unexplainable...0 star rating and I would encourage everyone to go elsewhere for their automotive needs

amazing professional and in your driveway. what more could you ask for! Steven is extreemly…read morequalified.

From the owner: Cuvelier MotorCare is a mobile auto repair business team staffed by certified professionals who…read morecome directly to you. With just a call, you can have expert mechanical and electrical work done on your vehicle at home, work, or roadside, saving you the time, cost, and hassle of visiting a shop or dealership. We provide affordable solutions with reliable results, making car care easier and more accessible than ever.

This group was the most professional members I have had the pleasure of dealing with. Their…read morecommitment to service of the customer. It had gotten close to closing time they stayed over to complete the service on my car. Yes I will continue to do business with them

I've been going here for 7 years for brakes, tires, oil changes etc... and the quality of work is…read moretop notch. Excellent customer service and it's easy to schedule appointments. I love the staff at this location. Very friendly, professional and efficient. They truly care about their customers. They are very honest and reliable and would not recommend anything unnecessary and always explain in detail what needs to be done. I've always had a great experience here and would highly recommend them. Overall, a 10/10!

Came back here for an oil change. Great customer service! They checked all my lights, cleaned my…read morewindshield, filled up my wiper fluid, and changed my oil. They also recommended some things to be done. When it came time to pay, I got a discount because it was Tuesday and ladies get a discount on Tuesdays! Woot!!

They have come to my rescue twice now! Once when a "local" place put my filter on backwards! I will…read moreonly use this Express from now on!