CUSTOMER SERVICE!!!! I was on the phone 43 minutes on hold!…read moreUnbelievable!!!! How can any business was expect customers to stay on hold that long! Totally inconsiderate.

I actually like this place unfortunately it's quite a long drive for me to get to this location. I…read morejust wished they would open one a little bit further west on 377 near Stephenville or Weatherford Tx. This is not a convenient location. But the people inside are nice

Had an amazing visit, I highly recommend Chelsea Tubbs to anyone looking to open an account with…read moreWells Fargo, she walked through the entire process within 40 minutes due to my time restraints, I had just an hour on my lunch break and I've been needing to open an account yet my schedule has been just so busy that I only had this short time to get it done. Phenomenal service, extremely friendly, I look forward to banking with Wells Fargo!

Kyle was phenomenal!! 10/10 would recommend him to anyone! Excellent customer service,…read moreknowledgeable, reliable, and very kind. He explained every aspect/step along the way clearly and concisely. He deserves a raise hahaha! Go Kyle!!!

Hours are FABULOUS, even open on Sundays.. Friendly people. Free money orders. NEVER have bogus…read morecharges for anything...

From the owner: Bank confidently. We are here for you. First National Bank…read moreTexas (FNBT) and our affiliates, First Convenience Bank and First Heroes National Bank, are strong, proven, and stable community banks. We offer convenient locations with extended hours, online and mobile banking services, and innovative, customer-friendly financial solutions, such as a variety of checking and savings accounts, business accounts, CDs, IRAs, credit cards, consumer and business loans, and mortgages.

I've been banking with Wells Fargo for years and this branch (White Settlement, TX) still has the…read moresmall town service. From the tellers to the Personal Bankers: Johna M., Francesco and Michelle, I've had superior service with opening new accounts, ordering checks and explanation of transactions. It's always a pleasure when I'm in town to stop by and say hello to these very kind and very professional people. The personal service at this branch is the best! You won't find a better group of dedicated people.

Opened my account on line made my deposit .... Customer Service was 10+ Benbrook Branchread more

I'm a Front Bank customer and have been for approximately 15+years. I am not affiliated with Frost…read morein any other way...and never have been... so I have no biases when I offer my personal experience and feedback. Frost is the ONLY bank I will ever do business with. I'm completely convinced that Frost not only excels in the banking industry... they literally leave all the rest standing in the dust and shaking their clueless heads! Reasons: excellent terms ... friendly laid back atmosphere... hospitality cookies (seriously)... high level kindness mantra... vested interest in your situation... warm, personable people hiring criteria... an obvious standard of ethical approach and advice... and HISTORY that impresses and entertains! I say all this , but simply put... Frost Bank is by far the literal best.

Frost Bank is an outstanding bank! Their service, the staff and the benefits are like no other…read morebank! I would highly recommend Frost to anyone! The staff is very professional, friendly and go the extra mile to help customers.

my wife and I are very happy with the service provided from EECU they have stopped the bad guys…read morefrom getting to us on several occasions and we are grateful

Yesterday around 3 pm, I thought I'd need to see a banker to handle my issue, but Justin Yarcik was…read moreat the window inside, and he solved everything so perfectly! I had never been in this branch before. I have had an account with EECU since 2015, but had not used it in years. I needed to reactivate my account and get a new debit card, so my son, who also has an EECU account, could deposit my birthday money for me from your location downtown. I was unsure how to update everything in order to quickly arrange this, and our time frames were extremely tight. Imagine how pleased I was to have this bright, personable young man listen intently to what I needed, and then he made it happen! Nothing has been this easy in my recent memory. Now, THIS is how you get and keep business in a competitive industry. Justin made my day. Thank you for hiring such gems as Justin. He is truly a jewel in the EECU crown. Sincerely, JILL STREHL, 817-501-9605 Arlington, TX

I like coming to this EECU branch. The staff are friendly and helpful with whatever I've needed…read more I've noticed they offer a variety of services. I appreciate that the staff remember your name and members of your family. I appreciate going into EECU and using the ATM as well. EECU has been my go to bank for years and will continue to be.

Cergio is extremely ambitious and does great work. I stopped by this branch which I do a few times…read moreeach year on average. Most of the time we use a branch closer to our home but this branch is convenient if you have errands to run in the 377 area in Watauga. After getting a little money, I was headed out the door when a gentleman (Cergio) asked if I was interested in saving money on my Chevy's loan. I told him my Chevy was paid for but we bought a new Cadillac a few months prior and I had been trying to get that loan over to EECU with zero luck. In fact, I had been told they were 90+ days behind and were not working to refinance loans very much. I was shocked when the people at our home branch had told me this. All previous experiences with EECU had been great in terms of incentive, speed, service, etc.... I had always found everyone very helpful and responsive so this lagging lengthy display was a new experience. I asked Cergio if he was serious and if he could get the loan switched over within a few weeks. He told me he felt that was exactly what he would do. I spent few minutes getting him our details, exchanging emails and phone numbers and off I went curious as to how this would progress. I had applied four months prior at our branch but was told they could t help us for months. Within 2-3 weeks, Cergio got our loan refinanced, saved us some money with a lower rate and had the loan closed. He even assisted in getting our insurance certificate over to the right people at EECU. Thank you Cergio and Watauga EECU! You did a super job and helped me accomplish something I had been trying to do for months. He had no idea when he approached me. I wanted to let his management team know that his efforts and service are rare today and we appreciate him!

Expect thus bank to hold your checks that you deposit for 4 days, and then 2 days after that with…read morenew accounts. First it was because of the new account. Second was for not enough money in account when their was and then be told it was because that they don't know what a check looks like. Be prepared to be treated as a convict when they do not know what they are doing.

I would ordinarily never rate a bank on Yelp. I've hardly done a couple of restaurants. Having said…read morethat, there are very few reasons to go into a branch when you have direct deposit, so I only go in once a year to this location. There is a guy there named Francisco, and he greets me at the door when I come in once a year. He asks about my wife and kids, calls me by name, etc. I already know that he could say "Hey Patrick what's up", but still calls me Mr Johnson. Consummate professional. He's the kind of cool dude that makes you want to go to him after conducting your business and saying "thanks fransisco see you next time" but he's always with another customer already. Awesome service as always, thanks!

I'm going to refrain from using swear words or cursing because I don't want this post to be flagged…read morefor offencive language and I want it to be read because Keith is a complete and total paramecium. When I walked in keith (black guy at the counter) greeted someone about 30 feet in front of me (he decided to use the ATM instead) I walked in closely behind him and was not greeted (probably because I had a jar of coins and children) I walked closer and then finally he asked "can I help you" he saw that I had a bunch of coins and I put them on the counter. He said "we can't take those" I responded "you can't take money?" Genuinely confused. He claimed chase only accepts rolled coins so to disprove he ridiculous remark I pull out .13 cents and say "how about this, can you accept a Dime and three Pennies" He responds "no, they must be rolled" I ask for an manager, ive obviously done something to upset this troglodyte and the woman approaches and rather than have this egregious attitude she comes with solutions. I go on to tell her I'm a Vet and a business account holder and don't appreciate being made felt as if I'm inconveniencing the bank teller with unrolled coins. I'll be closing my accounts (checking, saving and business) and switching to a local credit union. Chase has lost their way and are looking to have a similar gate as Wells Fargo.

Other than the odd way the parking lot is I sure liked this location…read more Quick service as soon as I walked in. They were about to close but this lady helped me anyway. I needed a new card and she helped me pick out a new Disney card! I didn't even know they had Disney cards!! Woohoo Mickey Mouse!!!! Very good customer service and cleaner than most banks..

Only ever use the ATM for what I need. As a result, this location suits my purpose very well. The…read morearea is well lit and properly maintained. Hardly, if ever, have any issues with the bank. The ATM and online services is always above and beyond what I need. Way to go B of A!

Beautiful brand new location!! I'm so happy I decided to stop and open an account today. The whole…read moreprocess took about 30 minutes. We were helped by the Relationship Manager and I am so surprised by how easy he made our experience from start to finish. He was super informative and knowledgeable about exactly what I need for my new account. Being a Chase user after so many years, I can say the customer service here will definitely keep me bringing my money over here! Thanks!!