Driving past... SLAMMED ON THE BRAKES. Pulled a U turn and had to try them…read more Yo cuz them making em hot and fresh. Friendly service. Cash gets a discount. Nice to see them making them right there in front of you. Got a 5 pack and yes they were hot and delicious. In and out in under 10 minutes. The best pretzel hands down. Can't beat it. Delicious!!!

Who says a Hot Dog Pretzel for breakfast is not nutritious?…read more Came here today and picked up one of their special deals, twenty-five fresh baked pretzels with your choice of mustard container for twenty dollars. This was chosen by the birthday we were celebrating in the office today in place of cake. The service was exceptional, and I can't wait to bite into one of these deliciously salted pretzels when we blow out the cake, I mean open up the bag of pretzels bahaha Live everyday like its pretzel day! -"The Office" As always people SYOY!!!

Typically I get fresh pretzels. This time they were over baked and stale. Ownership needs to be…read moremore involved like the previous owners. They were there and provided great service and good pretzels. This was a Friday around 2:30pm.

Always great to get fresh hot pretzels at the Philly Pretzel Factory. The dips and party trays are…read moreawesome. Give them a try.

Amazing pretzel fresh out of the oven. Good quality and soft.Cheap. And amazing dips.read more

Great pretzels and priced reasonable, I tried the scrapple breakfast sandwitch on a pretzel roll…read morewith a side of spicy cheese that's a must try.

We placed an online order to take to my daughter's soccer game. We drove up from Virginia and…read moreplanned to pick up the pretzels on our way to the game. We were caught in traffic so I called to let them know we were on our way and to confirm that the order was ready as we would be cutting it close. We ended up arriving after they closed. They waited for me to get there and met me at the door with my order. Thank you so much! What great customer service and the girls really enjoyed the pretzels!

We frequent this location and have always had a positive experience. I'd recommend it to anyone…read morelooking to get soft pretzels in the area.

I'm surprised I've never reviewed this location. We live really close so we order from them alot. I…read moreespecially love that they will do special orders for different shapes. Recently got pretzals in the shape of #5 for my daughter's class birthday.

PICKUP ONLY REVIEW. Came here about 10 minutes before they closed to grab a bag of pretzels. We got…read morethe mini pretzel nuggets, the cinnamon sugar one and 2 of the large braided pretzels. They were fresh so we chowed down on some as we were driving back. We were fans of the nuggets and the large pretzel! If you have a sweet tooth, you'll find the cinnamon sugar one delicious!

Wow! The regular soft pretzels are so excellent! We decided to take a couple home and freeze them…read more The people who took our order were very pleasant, and greeted regular customers by name. I had a list of five places to visit in Philadelphia on Saturday. This is the only place I will come back to.

I stopped into this pretzel joint for the second time and the smells greeted me as I walked through…read morethe door: savory and sweet. The staff wasn't rude or anything, but on both occasions I got a "What are you doing here?" vibe that was slightly off-putting. My first visit was picking up an order for Uber Eats and I was told that it was the best pretzel spot in the city, so I just had to try it. I order two everything pretzels, two soft pretzel twists, and two sweet pretzels to share with a group. The order was staples shut and I confirmed the contents before leaving. Unfortunately, there was only one of the two everything pretzels that I had paid for, further dampening my experience. The store front itself is tiny and I tended to grab and go... there's absolutely nothing cute or interesting about it, but I understand that isn't the point. The pretzels were soft and fresh, and I even shared with strangers at the park. Everyone enjoyed them but nobody was wowed. The order was ready on time and the price was right, but my search for the ultimate Philly pretzel experience continues.

This place sold out of sour n cream but it is nice they offer it because it is harder to find this…read moreflavor and garlic as well I believe. You can specify light, medium, or heavy seasoning for some of the pretzels. As Auntie Anne's stopped sour cream and I believe garlic too, maybe other smaller places can offer it profitably. Staffer here was nice. Inside the Plymouth Meeting mall on the second floor Showed up here on Thursday July 31 at 750'PM and they are closed. They are supposed to be open till 8 PM. There is supposed to be open till 8 PM today and they have paper applications for hiring people sitting at their stand. Sad face I bought a second pretzel round a number of days later and the staffer remembered me and let me have two stamps on my new Totally twisted pretzel card instead of one! On the first floor, they have a stand near a children's merry go round or a children's propeller device- I don't remember which contraption. That is nice if it helps business as children on the weekends are more likely to have their parent grab them a soft pretzel In that location instead of climbing the one floor to go to the main station nearby. There is a cellular store that has a similar setup on the other side of the second floor.

This place is great! The pretzel guy is so friendly, works hard, and the place is very clean! Will…read morealways keep coming back! Thank you!

Yuck a doughy mess nothing like a true Philly pretzel I miss the ones from federal in the city...read more

the pretzels are very big and salty you can get100 pretzels.You will like it…read more Edit: Somehow my 6 year old got on to my account and posted this!! The pretzel was HUGE, cheap and very soft and delicious. He wants me to up it to 5 stars...and so I will!

Caught a segment on CBS Sunday Morning about Center City Pretzel Co. and immediately knew I needed…read moreto try them someday. Luckily, my daughter and her fiancé live in Philly and brought a bag with them to Dallas while we were all in town for Hannahs wedding. The pretzels were still soft, doughy, and incredibly satisfying with just the right amount of salt. You could tell these were the real deal classic Philly comfort food done right. The dipping sauce paired perfectly and somehow made them even more addictive. The Staff was very knowledgeable and sweet.. Now I completely understand why they were featured on CBS Sunday Morning. A simple pretzel turned into one of the most memorable bites of the weekend.

These are the BEST PRETZELS in the city. Whenever I'm home I stop by because it's a must that I…read moreshow them love. The pretzels are always hot and fresh off the line. You can't go wrong with this Philly staple.

Ordered here on Saturday afternoon while I was at Artifact Brewery. Empanadas and pretzels were…read moregreat. I just wish the Empanadas were in separate containers or labeled correctly. We ordered cheesesteak empanadas and it was not in our order. Was tempted to walk back and let the employee know my order was missing the cheesesteak ones but I did not go back. Overall empanadas were tasty and can't wait to try others The empanadas I did try were: Pulled pork- tasty and a lot of pork Buffalo chicken-tasty and spicy I also tried the pretzel which was really good Cant wait to go back and try the spinach and fete, beef and cheesesteak empanadas

Do not believe the posted hours on any site including their own! Placed order on Grubhub Friday…read morenight with hours posted as 6:30 close. Got there at 5:30 and the place was locked and dark. Sent an email and owner responded that they are shorthanded and apologized. Ok things happen. Went back Saturday afternoon hoping pickup our paid Grubhub order. Guess what? CLOSED AGAIN! Not sure how long they expect to survive like this! The reviews looked great and we love empanadas but they may get 1 more chance. We will def call next time to be sure they are open!