Tomorrows Promise has been a gift to us and our family. My two oldest grandchildren were there as…read moreyoung children. What a great start in life!!! Now our youngest grandsons are there as well. Both have just blossomed in the social realm and learning modes. In fact they are excelling in all areas and man oh man the questions!!! We also have custody of 2 young children,( the oldest with special needs). This is definitely the best environment for them. All the care givers are so loving, caring, conscientious,& committed. All our children love their teachers and have great times with showing us their school work. There are four retired educators in our family and all have commented on the school work the children take home as being superior than most. Our ENTIRE family HIGHLY recommends Tomorrows Promise.

I enrolled my daughter at Tomorrows Promise expecting a safe and supportive environment…read more Unfortunately, our experience was anything but that. Within the first two weeks, my daughter reported being pushed, having her hair pulled, being dragged by the arm, having her finger bent backward, and being punched in the stomach by older boys. These incidents were serious enough that I spoke directly with her teacher multiple times. The teacher acknowledged the incidents and explained that he had redirected the boys involved. What was especially frustrating was the lack of communication. I never received an incident report, phone call, or written notification regarding any of these incidents. In fact, after my daughter came home covered in ant bites on her very first day, I specifically requested incident reports moving forward. Despite that request, I never received a single incident report. After raising concerns, I was later told by administration that I should have gone directly to them. However, I had already spoken with the teacher multiple times about what was happening and the teacher failed to communicate with admin appropriately. I was also surprised to receive an email stating, "At this time, Astrid has not brought these concerns directly to her teacher..." when the teacher had witnessed the behavior himself, intervened by redirecting the boys, and had discussed the incidents with me. The emotional impact on my daughter was heartbreaking. She has attended daycare for most of her life and has always loved going. After starting here, she was crying on Sunday afternoon because she knew she had to return on Monday. She cried before drop-off which should have been a red flag. That is not normal behavior for her and was a major warning sign. Rather than addressing the behavior of the older boys who repeatedly hurt her, my daughter was moved into the Robins classroom with children ages 3-5. My daughter is almost 7 years old. While I understand the daycare was trying to separate her from the situation, it was difficult watching her be removed from her age group instead of seeing stronger intervention with the children causing the problems. The most alarming incident occurred when my daughter was able to leave the building and run into the parking lot after I had already dropped her off and she was in the daycare's custody. A gate on the property had been broken for some time, and she was able to get through it. I observed staff standing there while my child ran into the parking lot crying. I had to retrieve her myself. When discussing the incident afterward, I was told it would be used as a training opportunity for staff. In my opinion, a child being able to leave a childcare facility and enter a parking lot should never happen in the first place. To the daycare's credit, they did later repair the gate and address some of my concerns. However, the combination of repeated physical incidents, lack of communication, lack of incident reports, emotional distress to my child, and the supervision failure that allowed her to enter a parking lot ultimately left me without confidence in the facility's ability to keep my daughter safe. I would not recommend my worst enemy's child to attend here. If I could give negative starts I would.