Great man who owns this. I was stranded on the side of I24 with a tire blowout. He was there in 25 minutes to pick up my vehicle and drop it off at tire place. read more

My car broke down while I was a good distance away from home, and in the middle of the night, as a woman traveling alone being stuck in a situation like that can be very scary. When the tow came for me and my car the man was very kind and considerate, he had me pull up the directions on my phone to the mechanic so that I knew where we were the entire time. Then he stayed with me at the mechanic's shop until I finished talking to the mechanic and I told him that I was good on my own. He said to me, "Well lock your car doors until your ride gets here. It's a well lit area and the people here are kind so I'm not too worried but you can never be too careful." That kindness and consideration for my safety and my own mental well-being is very rare and made a very difficult night so much easier. I have nothing but good things to say about this company and its workers. read more

I have been remiss in posting reviews for this company as I should have done this months ago. This story takes place in the middle of September. My son was driving his week-old Dodge Charger and drove over something on I-24 resulting in a flat tire. We had roadside assistance but there was something "glitchy" in the system so we were not showing as having a valid policy (car and policy in my name) so we would have to pay for the tow out-of-pocket. They gave my son a couple of numbers to call and he called Tate's. Steve started heading towards my son while I was on the phone with the roadside assistance company trying to determine where the breakdown in communication was. They finally determined we did have a policy and wanted to send someone else who was "covered" but we decided to stay with Tate's since Steve was almost there and I would just file for reimbursement later. I am SO GLAD we did!! Steve was amazing. Not only did he NOT leave my son and his girlfriend on the side of the road (think pandemic and social distancing) waiting for an Uber or something along those lines, he waited at the dealership to ensure they would be able to have the tire repaired (he didn't unload the vehicle just in case they couldn't fix it). As it turns out, the dealership where roadside assistance said to take it did not have a service department open on Saturday so Steve waited with them while they found a repair shop 40 miles away that was open and had the correct-sized tire in stock. On the road again. Just can't wait to get on the road again.... He took them to Chattanooga and again, made sure what had been conveyed on the phone was fact. then he unloaded the car and charged a VERY reasonable rate. Thank you again to Tate's Towing and especially, Steve!! You are the best. read more

Excellent service, door to door. My family was stranded on the side of a downhill mountain west of Chattanooga, I-24. 330 am, they said they would be there in 30 minutes, he was there in 20 minutes. He drove us to the nearest place and waited to make sure we were going to be ok. AND they took the whole family, all four of us. Nothing but praise for this company and this driver. read more