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    Tattoos By The Bay

    5.0 (1 review)
    Closed 9:00 am - 6:00 pm

    By appointment only

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    The Bar Aesthetics

    The Bar Aesthetics

    4.9
    (73 reviews)
    0.0 mi
    $

    I want to be fair and detailed in this review, because my experience changed dramatically between…read moremy first and second appointments with Chakay Smith, owner and artist of The Aesthetic Bar. During my first appointment, Chakay Smith was warm, professional, and communicative. The mapping and shape of my eyebrows were done well, and I was included throughout the process. I was shown the design, asked for my input, and felt comfortable and heard. However, once the procedure was complete and I saw the final result, I was immediately alarmed by the color choice, which did not match what I requested or the reference photos we discussed. When I expressed concern, I was reassured that it could be corrected after the six-week healing period and was told, "It's better to correct something that's too light than too dark." While my trust was shaken at that moment, I gave the benefit of the doubt that the correction would be handled willingly. Later, I was informed that a $100 correction fee would apply. I explained that this was not a change of preference, but a color error. I was told customer satisfaction was the goal, and the fee was reluctantly waived. From the moment I arrived for the second appointment, Chakay Smith's demeanor was noticeably different. There was no warm greeting as before. Instead of being taken to the treatment room, I was instructed to remain in the front lobby while numbing cream was applied and told to wait 15 minutes. I waited closer to 30 minutes, while she disappeared into the back. When I was finally taken to the room, communication was minimal. There was no conversation, no check-ins, no mirror offered, and no engagement -- a stark contrast to the first appointment. She left the room multiple times during the procedure, and the overall atmosphere felt tense and unwelcoming. I felt as though my presence was unwanted. When the correction was finished, I was relieved and satisfied with the final color. Wanting to end on a positive note, I asked if I could hug her, and she agreed. Immediately afterward, she sternly pointed at me and the table and stated that any future corrections would require payment for her time, with no exceptions. That moment confirmed what I had felt throughout the entire second appointment -- a complete shift in demeanor from warm and professional to cold and punitive. This review is not about perfection or even the final result, which I am satisfied with. It is about how a client is treated when an issue arises, especially in a service where trust, comfort, and professionalism are critical. The contrast between the two appointments was significant and unsettling. I waited before posting publicly to allow the opportunity for this to be handled privately. I hope future clients receive not only skilled work, but also consistent professionalism and respectful treatment when corrections are needed.

    I simply can't say enough wonderful things about Chakay. I'm 45 years old, female-bodied, and have…read morebeen experiencing significant hair thinning. I've been deeply self-conscious about it, and discouraged by the ineffectiveness of serums and other options. I just saw Chakay for my first SMP appointment and I walked out feeling thrilled and grateful. Even after just one sitting, my thinning areas look completely gone, the color matching is incredible, my hair looks totally natural and consistent on my whole head, and my hair line looks improved and natural. Aside from her incredible talent, Chakay is also so warm and kind, and I felt immediately at ease.

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    Tattoos By The Bay - tattoo - Updated July 2026

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