Not thrilled. Used Nataly for several years until there was a misunderstanding about the rate which…read morehad been the same every year. When they tried to charge me more the in last year I used them, even after she indicated the rate would remain the same, I questioned it. I was told that her time was too valuable not to charge the new rate. Fine, but then don't indicate the rate would remain unchanged. Even so, I tried contacting them last year to re-engage and received no reply. It's too bad because I can bring them good business, esp. since they have relocated again to a closer location to my home. I'll keep looking. Edit: as for the absurd comment that I ever spoke to her staff in a disrespectful manner, that simply did not occur. I stand by my review and will keep looking.

I had the feeling like my taxes weren't being filed appropriately by my tax preparers that I had…read morebeen going to so I looked to yelp to see who was the highest rated tax preparers available. I found TaxAce and to say I'm impressed just doesn't do it justice. They have just gone over one of my past 3 years so far and have saved me a bunch of money already! I can't thank them enough for catching the mistakes. I will be going to them for my tax needs from here on.

Where do I begin. Hilda was rude, indifferent, and…read moreunapologetic. I had an appointment at 1p, got there twenty minutes earlier just to be sure I was there on time. When I stepped into the place, the guy at the front asked for my name and appointment time, I said 1p and told him my name. He directed me towards the seating area and told me to wait, that the person who would be helping me would be available soon. By 1:01, I guessed they were finishing up since sometimes things go over with stuff like this. By 1:30, I decided to give it 10 more minutes. The guy at the front had visibly gotten up a total of two times after 1p and gone to knock at the door for the lady whom I guessed was also going to be helping me. I don't know what he told her, but it didn't alleviate the situation in any way for me since I was still there waiting without any updates at all. By 1:40, I asked if I could step out for moment to buy a snack since I hadn't gotten a chance to eat earlier in the day. The guy at the front looked at me and said yes, only to follow that response with "can you wait a few more minutes, she's almost done." My stomach had been growling for the last thirty minutes, and was starting to cramp, so I politely said that I would be quick and come back. He took my W-2's before I stepped out so he could hand them to her if she finished before I got back. It took me five minutes to walk to the Dollar Tree around the corner of the building, grab a snack, then five minutes to get back. When I got back, the door to the lady's office was open and the guy at the front told me she was ready for me. When I stepped into her office, there was no greeting, no smile or even a look to signal that she acknowledged me at all. (And I'm not trying to say that people should smile all the time. I don't, so I don't expect anyone to do so. But at least as a greeting to someone you've kept waiting for almost an hour past their appointment time, it's the bare minimum.) I sat down at one of the chairs across from her as she went through my documents, punching them into her computer. "I started looking at your 2023 documents, you're getting .... back for your federal," was all she said, which I had asked if she could change since I had already received my federal and only needed my state taxes redone for that year. I had said, "I had hoped to see you before you started so I could let you know about my federal taxes once my appointment had began, but since I didn't know when that would be, I couldn't tell you." She then edited the e-document and started rushing through the 2025 tax forms like she was in a hurry. I couldn't help but feel like I was wasting her time throughout our whole interaction, or lack there of. There were no questions, no comments, nothing. I watched her staple things together, get up to print things out, then come back and sit down without a word. She handed me a pack and told me to sign it, then showed me the amounts I'd be getting back. After that, she closed the folders and started organizing her own stuff, only saying a quick, "Okay, that's it. You're set." I paid $240 for this kind of service, only to have it rushed into 10 measly minutes where I couldn't ask a single question. Don't ask for Hilda. Save yourself an hour or two. Aldo, Fatima, and Karla are great, go to them instead. Yo page $240 por un servicio como este, para solo tener 10 minutos muy apurados y sin poder hacer ni una pregunta. No hagan cita con Hilda. Mejor con Aldo, Fátima, o Karla, ellos si los cuidan bien.

Aldo and his staff are the best! We've been going to him for the past 10 years and we're never…read moredisappointed! Recommend 10 out 10 times.

I found Jettaxes through Yelp and I am so happy I did!! I am a first time business owner and As a…read morefirst time customer Jet sat down with me to go over everything in depth. He has been doing taxes for over 30 years and is very knowledgeable about business taxes etc. I also had to file back taxes and he was able to do so no problem. He makes you feel like family the moment you walk through the door! I mostly appreciate how he tries to get to know you and your business to better assist you in getting back what you need. He also offers other services like business advisements. I 1000% recommend Jet! You will not be disappointed!!

Jettaxes has been doing our taxes for years, and every year, Jett provides exceptional customer…read moreservice! Always looking out for his clients and makes filing taxes a breeze. Jett is knowledgeable, efficient, super friendly, and a great business man. He really cares for his clients and ensures the best possible outcome, in any situation.

Reasonable prices and very thorough. We found him when ours retired. We use him every year.read more

Really appreciate how quickly he finished our taxes. It was really nice to be able to bring the…read moreinformation to him and he just completed it for us! Definitely worth the value of his services. Will use again.

Very friendly and professional office. I have my taxes done there every year. They will also…read moreadvise you (if you want advise) on adjusting deductions as needed.

Very honest and upfront. Happy to see mother & daughter team. Shari is knowledgeable and presents…read moreinfo in a way that a non-tax person would understand.

I never realized the need of finding a legitimate tax guy until now. I've been going to some clown…read morein Vallejo for the last three years and finally figured out that every single calculation he wrote down was straight from Turbo Tax along with his manual filing system that prolonged me getting my tax returns last year. My dad recommended The Werner Group since he and I were both screwed over last year and we were both in search for a Tax company. On the first day we met Ray, the elevator doors weren't working and my father wasn't physically capable of walking three flights of stairs. Since it was a Monday with a holiday, there really wasn't anyone to contact about this issue, so Ray was more than happy to walk down stairs and hold our meeting in the lobby. He was very adamant about making sure our tax files were correct when we receive them (which I was pretty surprised to hear from a tax guy). A few weeks later he e-mailed me to let me know my taxes were able to be picked up. Nice binded folder with an introductory letter as the cover letter and the following were all my forms - nice and organized. I appreciate his help and would recommend him!

I'm a small businessman and hired Ray to do my books and help with biz strategy. He was great on…read moreboth fronts. He's a straight shooter and does what the says. Commitments to quality, scope and price are always kept. Need a great financial mind who will also do the mundane tax work too? Hire Ray.

This is the second time I've enlisted Randy for my taxes and I am soooo greatful to him. Randy…read morehelped solved an issue with my brokerage and the brokerage was NO HELP. It was extremely frustrating but Randy was patient, understood what the challenge was and came up with the solution needed to file my taxes. He's a true master of this trade!! Very reasonably priced for the work he does!

For the past 6 years, Randy has been my go-to tax preparer, and I'm just as thrilled with his…read moreservice now as I was the very first time. He's incredibly thorough as I stated before, he takes the time to explain everything in detail and answer any questions I have--no matter how small. He's always flexible with scheduling and makes the entire tax process stress-free and straightforward. If you're looking for reliable, top-notch tax help, Randy is the guy. Thanks Randy!!

This would be my first year not using TurboTax to file my taxes after 10-15 years. I started the…read moreprocess of preparing my tax return online. It's simple and quick: upload your documents and a tax professional calls a few days later to go over everything. Elena called me a few days after and went over my federal and state taxes. She told me the cost to file and mentioned since I was new to HR Block, I can grab a coupon off the website to submit with my documents to knock down the cost. I think it was a 20% off coupon. I let Elena know, I'll hold on filing and contact her sometime in March to pay the fee/file my taxes. Sarah (manager) called me about a week or so later. She checked in to see if there was anything she can do to assist with getting my taxes filed with their office. I let her know the cost to file was steep for my budget at the moment, and that I would file sometime in March. She offered to apply a $150 off coupon to my account + scheduled an appt for 2/26 to come in and pay. I was thankful! I came in today and let the woman at the counter know I was coming in to pay, check in for my appointment. As Sarag promised, she applied the coupon to my account. I was in shock, I had to ask the receptionist to repeat what my total was to file. I thought I heard her wrong! LOL. I appreciate Sarah for her assistance!! It took off such a huge load off my shoulders! Filing my taxes can be checked off my bucket list now :)

Love coming here to Elena!! 5 years here!! The manager Sarah was so helpful!! Clean office friendly…read morestaff!!

From the start, Kathy was very attentive, informative and responsive. She communicated quickly via…read moreemail and texts. She was so accommodating and willing to make an in person appt at her home office to discuss things with us. She was able to file back taxes and current taxes for us in a flash! Her pricing is very affordable as well. Thanks to her, we are going to be receiving a surprisingly large return, especially since we planned to pay taxes instead. Ty Kathy for your help. Highly recommend!!

I'm so pleased with how easy Kathryn made doing taxes this year. I sent everything she needed via…read moreemail attachment and she messaged me if she had any questions. She's very knowledgeable and thorough and reasonably priced.