10/10 Great customer service! Greeted me as soon as I…read morewalked in, I was greeted. Yes, basic common courtesy, but see my other nail salon experience. Mary took care of me. She was pleasant, talkative and didn't ask too many questions. The time flew by. She did a great job on my hands and feet. Ready for Summer!

This company is very dependable, professional, and does great work. They always show up on time,…read morework hard, and always leave the property looking wonderful. Try them, you won't be disappointed.

So quiet and calm. We went on a Sunday. Techs were good and service was great. We got pedicures and…read moremanicures with gel polish. No complaints

I've found this Nails Saloon Online and decided to give it a try…read more I did a new full-set with 3 different gel polish colors plus pedicure with gel polish color. The results were beautiful. I am very happy with the timing and professionalism they did it. Great parking lot. Easy to find. Clean, nice atmosphere. Now I'm hoping they last at least a month. U$162 tips included.

Truly the best nail salon experience I've had in a decade. Every single person I have had for…read moremanicures and pedicures has been fabulous. Even for a basic pedicure you get a phenomenal rub and fine attention to detail. Kim, Lynn, and Cindy are all fabulous.

If I could assign ZERO STARS, I would, for what was a first and final visit to this establishment…read more I made an appointment for an 11am Mani/Pedi on Saturday and walked out at 11:58 with only wet feet to show for my wasted time. There was no acknowledgement by any of the staff upon my entry but a cacophony of "Hellos", "How are you"s and "What service can we offer" when a woman devoid of melanin entered at 11:20...Hmmm. The greeting was noticeably skewed and I noted at that point every customer save one, embodied the various shades of the African Diaspora including the only waiting patron, sitting with me at the lobby entrance. She called out to the manager/owner with whom she seemed familiar, and told her that I had an appointment and no one had spoken to me since I arrived. The manager/owner rushed over... asked what I was having done...never requested my name nor consulted her appointment book...I'm sure the conversations by phone were only lip service to get me to their door...SMH with disgust. I was walked over to a pedicure chair and I turned on a manual massage setting to relax and lower my blood pressure. An older gentleman came over and switched my massage mode to a higher setting without my request or consent, then started to place the liner in the foot-bath with no dialogue nor consideration for my comfort level. He indicated that I should test the water temp and place my feet in the filled unit then walked away. After 10 minutes I removed my feet as no one was headed my way to begin the treatments. 20 minutes later I noticed that the person who had entered after me with the fanfare was being attended to, without a prior appointment, plus someone who had come in after me seemed scheduled to be next and my query re when I would be seen did not bear a response that was intelligible. I asked for a towel to dry my feet thoroughly and left. Never to return. Do not give your time and hard earned money to those who do not value you. There are too many places from which to choose that provide decent, respectful courtesy to allow disregard to reign.

Very kind people who work hard and do a great job! Despite some customers begging difficult.read more

Could have had better customer service, My ladies were great- especially Thuy. But the older lady…read morethat took care of my mother was rude/meanto her !! And no help. HOWEVER: fast and good work on mine! Very clean!

Today is Thursday August 22nd. The girl that was working this morning that wears the black cap on…read moreher head is so rude! The sign says open 10am Monday-Saturday. I got here around 1053 and noticed the shop had the lights off and the door locked so I figured they were closed and started googling other salons. As I was looking on my phone, I notice her pull into the parking lot and walk inside. She turned the lights on and left the door open. I gave it about 5 minutes and then proceeded to get out my car and go inside. I open the door and said "Hello! :) Goodmorning. I was just leaving when I noticed you worked here! I'm glad I stayed." She instantly became irritated and said "I just got here ". I replied "Okay did you need more time? I see the sign says open at 10 and you left the door open.." Then her attitude really turned up. "Ugh... what service do you even want??" as she scoffed.. I said "I would like a full set.." Then she just rolled her eyes and stared at me then started to do something else with no response to my question. So I just left. Ummm ok? you want to turn a customer away because you're feeling lazy and you're late to work?? Disappointed in her behavior. Find someone that actually wants to work!

I'm from NYC. Finding a good nail salon is a hidden gem. I was visiting the area and needed to find…read morea good quality nail salon. Contacted the owner and scheduled my services. Everything was done very neatly and timely. Covid precautions were taken and masks were the entire time I had my service. I was very pleased with the outcome. I will be returning again. Everyone in the area who is looking for a top quality salon with great service should check this place out.

My go to place. I walked right in and they got started. For a Saturday afternoon that's great. I…read morejust got a color change for hands and toes but it included cut down and filing. I'll be back

I would give them five stars but they didn't put oil or lotion on my legs and feet after they were…read moredone with the pedicure. Other than not getting any oil or lotion the service was good. They used a plastic cover with the pedi bowl. Their color selection for regular paint is satisfying.

Was in the area after checking in to my room for my upcoming wedding and everyone was absolutely…read moreamazing. Got a gel mani/Pedi and everyone congratulated me as soon as they heard I was getting married. Both ladies that did my mani and Pedi were amazing. Would definitely recommend them!!!

If you haven't been to Lucky Nails, you are definitely missing out. The staff is friendly and…read moreawesome! Touch has been doing my nails and toes for about 5 years now and I don't trust anyone else. Love her! This place has been recently renovated so the interior is super nice and the massage chairs are top grade. Ideally you should schedule an appointment to secure your time slot, but they take walk ins too. I would recommend this place if you're in the area or even farther away because the customer service is top notch.

The owner, Melissa and I graduated high school together, and let me just say, the work done here…read morecannot be compared to anyone else! Melissa is the best, and her work is beyond phenomenal. Every time I come home, I always call her to work some magic on my hands, and she has yet to disappoint. The salon vibe is great, everyone treats you so friendly, hospitality is spot on for sure. Highly recommend 10/10, you have to experience it to believe me, I always do holidays on my nails and whenever I show her the pictures of what I want, she does the work either exactly how she sees it or 1000 times better, every image she's ever done on my nails she drawn it hand, her work is beyond impeccable and she's a bit of a perfectionist, so her work will always be flawless. Again highly recommend this place and it's worth every penny you spend.

The quality, excellent customer service, great vibes and you tell them your vision and you get what…read moreyou ask for. Whatever service is requested you will receive!! I would highly recommend!!