Shannon Paul had at least 1 confirmed illegal short term rental in Hawaii for 4 years. She changed…read morethe zoning on her listing so that it would not be found. When the County of Maui did find her listing 2 months ago, she rejected their certified mail demanding her to cancel her listing. The fact that she knowingly rented her home illegally in West Maui where there has been a housing shortage for residents for decades is disgraceful but that she continued to rent it after the Lahaina fires is disgusting. Families continue to be displaced to the mainland & the other side of the island, a 2 hour commute with traffic because there are not enough homes to rent or buy in West Maui. Instead she profited immensley off her illegal rental until just recently when she was forced to take her listing off AirBnb. The community of West Maui is aware of her actions and have requested that she right her wrongs by using her illegal revenue to help the Lahaina community or the neighborhood where her home is located. She has yet to follow through.

Shannon Paul of Zaia Estates is hands down one of the most impressive real estate professionals…read moreI've ever worked with. As a real estate finance expert, I review hundreds of contracts--and her negotiation skills consistently stand out. She advocates fiercely for her clients while keeping everyone calm and clear-headed. Her ability to simplify complex details and guide buyers with confidence is truly exceptional. Shannon is also a spreadsheet queen who builds beautiful, data-driven visuals that resonate with both first-time buyers and experienced investors. She takes complex ideas and simplifies it for her sellers and home buyers. Her energy is infectious, her knowledge is unparalleled, and her passion for real estate is unmistakable. She has deep knowledge of real estate investments from long term, short term, renovations, ADUs and from a numbers perspective. She speaks from her heart, her own experiences and always puts her clients best interest first. She is constantly learning and giving back to her clients. When she works with sellers, she creates amazing videos and pitches the listing to a room of about 100 real estate agents to create an immediate buzz. She is well connected and respected in the community. She goes above and beyond in everything she does. I'm honored to work with her. Together, we co-host Mortgages and Mimosas, a live event where we teach real estate investing in a fun, approachable environment. We encourage Q&A, community connection, and have already helped seven attendees secure their first--or next--investment property. We're both deeply committed to education and empowerment, and I'm extremely truly grateful to collaborate with a powerhouse like Shannon.

As many people know, buying and selling a home is a really big (and stressful!) deal. Because of…read morethis, it is important to work with someone you trust, who is easy to work with, and who will do her very best to make sure that all goes smoothly and efficiently. This person is Kelly McHugh Lopes! Kelly helped us sell our condo (during the first wave of the pandemic no less!), and she helped us purchase our new home during the second wave! All through this challenging process (because of the market and COVID-19), Kelly was with us all the way. She was kind, patient, knowledgeable, helpful, warm, and fun! If you are looking for someone who will take good care of you during the sale of your current property, or the purchase of your new home (or both!), Kelly is the one for you. And, to Kelly: Thank you so much for helping us find a beautiful home! We are so happy with our decision. Thank you, thank you!

Kelly worked with my partner and I for about a year while we found our dream house. She was so…read morepatient and determined to help us meet all of our bottom lines and we found it! She made the purchase process exceptionally smooth and easy, and we ended up closing on our new home UNDER list! Kelly also facilitated the sale of my old home, making it equally simple, arranging showings and walking us through the sale process and closing with our buyers in only a couple of weeks. I would recommend anyone purchasing or selling their home to chose Kelly. She is not only a talented and professional agent, but a wonderful, caring, compassionate and kind person.

Being a lender, I work with real estate agents almost daily. Some great and some not so much... I…read morecan honestly say Julie Vock is one of the best ones out there! I could tell from our initial conversation after the buyers introduced us that this was going to be a great experience. She worked tirelessly showing multiple properties to her first-time homebuyers, from Long Beach down to Costa Mesa. She ultimately found them the perfect home and worked her magic to get their offer accepted against very fierce competition. Immediately after escrow opened, she was on top of things and got everyone on the same page. It was a quick 21 day escrow, so her organization and communication really made a difference. She eventually got our buyers a huge seller credit which is almost unheard of in this market. The buyers were ecstatic! Julie was there next to our buyers every single step of the day. We eventually closed right on time and the buyers told me it was such a great experience with Julie. I would recommend her to anyone looking to buy or sell in the area. She will always put you first!

Julie helped us buy and sell my condo recently, and she was friendly, fast, attentive to me and…read morewhen asked about what she recommended I do in situations, she offered the best solution. We were able to field multiple offers and she got us the best price for our home. She guided me and answered any questions I had through both buying and selling. When the buyers were slow to respond and commit, she had no problem communicating and resolving their hesitation and answering all their questions with their agent. When the opportunity comes up again to buy a future home, I will definitely be going with her as my agent for all future properties.

We cannot recommend our Kendra highly enough, she is simply the absolute best there is. Over a…read moretwo-year journey, she accompanied us to countless open houses without ever pressuring us, taking the time to truly understand our vision until she could instantly filter out what wasn't a fit. As local as it gets, it feels like she has seen every house in the area and knows every inspection report inside and out. During negotiations, she laid out all our options, shared her expert thoughts, and empowered us to make our own decisions without any pushiness. Throughout the entire buying process, she guided us step-by-step with patience and care, holding our hands through every detail when we knew nothing. Even well after closing, she remains someone we can reach out to anytime, knowing she will always be in our corner. If you want a dedicated, knowledgeable local advocate on your side, look no further!

We can't say enough about our experience with Kendra. She's 100% ethical and honest. She is always…read morefully prepared and her follow-through is amazing, beyond anything I've experienced with prior realtors (and I've had a fair amount of experience). Nothing gets left to chance with Kendra; she was constantly in contact with the buyer and the burgers agent, their lenders, the HOA for the condo I sold, appraisers, etc. She makes things happen. Finally, communication. Kendra never ever left us wondering about the status of our sale. She called regularly, not excessively, just to keep us posted and we really appreciated that. In a nutshell, Kendra is at the top of her game. We'd choose her again without hesitation.

I'm thankful to have encountered Realtor Shannon Jones in 2003, when she helped me purchase my…read morefirst condominium. After meeting with 4 realtors, she stood out by having my best interest in mind and possessed the patience through 6 months of house hunting until I found my dream home. Since then, her office has grown into the Shannon Jones Team (SJT), composed of an office manager, additional realtors, including Brad-her husband, and marketing. Because they are such an exceptional Team, I've worked with them through 4 real estate transactions to date. Most recently, we hired the Shannon Jones Team to sell our home. The experience was exceptional from start to finish, as they are consummate professionals who possess valuable expertise, communication and marketing skills, while providing strategies to maximize the best possible outcome. Initially, we requested and received valuable feedback on how to improve our home to appeal to more buyers. Despite not having a lot of trade contacts, they were able to provide trusted references, whom we hired and were pleased with the results! The Shannon Jones Team excels in marketing too! From the listing description and professional photos, to the drone video and 3D tours, they made our home SHINE! Another area they excel is communication. After the open house, they informed us of the number of visiting groups and shared some remarks. Additionally, the Shannon Jones Team is very responsive and will communicate via text, calls, in person, and Zoom to keep everything moving forward. I appreciate how patient they were when answering multiple questions, while frequently providing updates throughout the process. Finally, we appreciated how tech-savvy they were with the use of spreadsheets, cloud storage, and electronic forms. The data and documents were always accessible, well-presented, and in a user-friendly format. As you can probably determine, I'm a loyal SJT client, as they are truly an exceptional realtor whom you can trust. I've referred the Shannon Jones Team to family and friends and will continue to do so, because I know my loved ones will be in good hands.

We've known Shannon and Brad since we bought our house in Rose Park in 2000, and they were our…read moreneighbors up the street. Over the years, we saw how well Shannon and her team marketed other Rose Park homes. When it finally came time for us to sell, we knew they'd do the best job for us. Selling our place from out-of-state was inevitably stressful, but Shannon, Brad, and David kept us completely up-to-date on the status of the sale throughout the process. We were very pleased that our buyer agreed to use Shannon's team as her agent as well - it streamlined the sale process and saved us a substantial amount on commissions and other selling costs. We were very happy with the price that we ultimately agreed to, and the speed with which the sale was completed. We would happily recommend The Shannon Jones Team to other property owners in Rose Park and the greater Long Beach area. They know the market and know how to take good care of their clients.

I rarely write reviews but wanted to post a review on Janet, so others in similar situations can…read morerest assured they will be getting an absolute professional realtor. My wife and I were first home buyers and are proud members of the LGBTQ community. We had no idea of the process, paperwork or negotiations associated with purchasing a house. Janet was amazing with us. She was respectful of our choices, patient, spent time explaining each step, never got annoyed when we asked the same question twice, had an eye for detail, kept all parties on task, always had a smile and was a lot of fun. We closed escrow within 15 days and I honestly believe this was because of Janet's work ethic. She was always on top of things and would checkin daily with updates and support. Can't thank Janet and her team enough. An awesome realtor, wonderful person and great ally of the LGBTQ Community! Thank you!!!!

Excellent Listing Agent!!! Went above and Beyond My Expectations! Janet and her team of experts…read morehelped (Contractors and Stagers) me sell my property above asking price! She helped finance a complete remodeling, landscaping, cleaning, and staging of my home. Janet brought her team of Realtors to host several open houses to promote the property and got great exposures and many interested buyers. Last, Janet's negotiation skills helped us to get a short escrow timeframe without an appraisal requirement. I am truly thankful to have such an amazing team by my side. As an Agent myself, I needed someone who I can trust and who had my best interest at heart! We are not only co-workers but now we are great friends.

When we decided to sell our home, I contacted three real estate companies by phone. That same day,…read moreI came home to find a hand-delivered package waiting at our front door. Inside was Nelya's business card with a personal note. I was immediately impressed. In the back of my mind, I felt she might be the one we would choose. She was already ahead of the competition simply because she took the time to make that personal gesture. It wasn't long before we decided to hire Nelya and her team at Oriana Shea Real Estate. Soon afterward, we met with Nelya and her partner, and that's when our journey began. From day one, I found Nelya to be knowledgeable, competent, professional, and genuinely kind. She always had a smile on her face and was incredibly responsive. She answered my calls promptly--even early in the morning while she was at the gym. That level of dedication and commitment is rare. Halfway through the process, I remember telling myself, "I'm so glad we hired her." She turned what can often be a stressful and arduous experience into a pleasant and enjoyable one. Throughout the entire transaction, she remained calm, attentive, and always willing to help. I wholeheartedly recommend Nelya and her team at Oriana Shea Group to anyone looking to buy or sell a home. Nelya truly is the "Lämborginee Realtor"--a nickname I proudly gave her because she delivers first-class service, exceptional performance, and an experience that stands above the rest. Thank you, NLR, Nelya; you are indeed the Lämborginee Realtor!

We had an absolutely amazing experience working with Nelya from the Oriana Shea Group. From the…read morevery first conversation, she brought confidence, clarity, and a level of professionalism that immediately put us at ease. She knows the Long Beach market inside and out and doesn't just "show homes"--she strategically guides you toward the right decision. Nelya was always one step ahead, anticipating issues before they came up and handling everything with impressive speed and precision. Her negotiation skills are outstanding; she truly advocates for her clients and makes sure you're getting the best possible outcome without ever feeling pressured or rushed. What really stood out was how available and responsive she was throughout the entire process--day, night, weekends, she was there with answers, solutions, and reassurance. She made what can be a stressful process feel smooth, organized, and even exciting. If you want someone sharp, proactive, and genuinely committed to getting results, Nelya is the agent you want in your corner. We can't recommend her and the Oriana Shea Group highly enough. Cheers!

I looked out my window yesterday, and saw a boy putting a piece of paper onto my gate. I opened the…read morewindow, and told him to remove it, but he left it anyway. A little while later, it fell off, and I had to go to retrieve it. It turned out to be a cheap paper advertisement from this realtor, Kelly Laird Smith. I decided to call her, and explain nicely why she should not be sticking her advertising on people's gates, and how she is breaking the law. I also told her that many realtors in the area mail their brochures, and she is showing her lack of professionalism. Instead of thanking me for my input, and apologizing for putting trash on my property, she said in an indignant tone, "DON'T TELL ME WHAT TO DO!!!!" Class is how you act when no one is looking. Realtors are a dime a dozen. Look elsewhere. Update I see a response from this realtor this evening. Ms. Laird Smith is giving false information about our conversation today. She DID NOT ask for my address, she simply got hostile, and stated, "DON'T TELL ME WHAT TO DO." If she had simply apologized, asked for my address, and promised to not stick flyers on our gate in the future, then we would have been satisfied. It is indeed illegal to place flyers on people's private property. We get glossy brochures mailed to us almost every day from other realtors. What do you think about a realtor who sticks a piece of cheap paper on your gate, and then gets nasty when you nicely call them out on it, and then lies on Yelp? It's irrelevant about the family situation of the boy who stuck the paper on our gate. Ms. Laird Smith could have hired him to mow her lawn, or perform other tasks for her.

A+, 10 out of 10, two thumbs up... top notch service across the board. Kelly knows her stuff. Her…read moreexperience and professionalism coupled with a kind heart puts her on a whole different level. Those are the qualities you want in a real estate agent... and you want all of them. I've come to know and have worked with a handful of agents- and Kelly is just a gem. With real estate, having a thorough agent who is ahead of the game is key. That's Kelly. Give her a call.