Quite possibly worst experience I could have had. I used this company to install vinyl plank…read moreflooring and tile floor in my bathroom. DO NOT use this company, unless you want to deal with them coming back 3 or 4 times before the job is done somewhat professionally. They just do a bad job, make a mess, and don't apologize for anything. Let me list a few of the problems. For the tile floor: 1. They installed the tile very crooked and with tons of gaps in the grout. 2. They had to come back, completely tear up the floor, and install it again. 3. They left a huge mess, grout footprints on my new vinyl flooring that wouldn't come out. For the vinyl floors: 1. They installed it so I couldn't easily open and close the front door. 2. There was a gap in the floor by the front door, and their "fix" was to put caulk in it. 3. They installed the baseboards that had chips in it and need to be replaced. 4. They left a mess... gum on the counter, trash on the couch, white residue everywhere, scuffs on the floor, dirty sink, dirty stove.

I had my old hardwoods taken up and replaced with Floorville. These guys are fast, professional,…read moreand the best price by far. They even picked up my flooring at the store and delivered them at no charge. Milton answered all my questions and did not leave until I was 100% satisfied. Thanks again, and keep up the great work!

Michael is a consummate professional: returned my calls in a timely manner, took the time to give…read moreus a detailed appraisal and quote for work to be done, and best of all he did an incredible job on the floors. Michael was honest and humble about the potential outcome on our floor after there was some damage to a couple rooms from the previous tenants, but he more than exceeded our expectations! He is meticulous and detail-oriented and takes pride in his work. Lastly, as a bonus, Michael even gave us an education and how to keep our floors as healthy and vibrant as possible. 5 stars.

Great job! Michael is the best! He made our floors look brand new…read more A+ work. I recommend them without reservation.

They were miracle workers honestly. I bought a 90 year old home in Old Hickory as a first time home…read moreowner. The living room was covered in old carpet. When I ripped out the carpet, the original pine floors were there but they were in HORRIBLE shape. They were covered in paint stains, mismatching wood stains, and had areas of thick glue where the previous owners had installed overlay. I called up Fabulous Floors, spoke with Matt, got a fair quote, and scheduled for members of his team to come out to the house. They did a really excellent job, my floors are stunning. I am still amazed at how they were able to turn my beat up old floors into something beautiful. I highly recommend this business!

We purchased a home in Franklin basically long distance. We were still living in California, so all…read moreof the contact with FFN was on the phone, text and FaceTime. The job entailed refinishing about 1500 square feet of existing oak flooring and also adding an area of about 250 square feet. My conversation with Matthew on the phone led to a quotation and recommendation on purchasing the additional wood necessary for the job. Together we coordinated getting the install team onsite the day after we closed escrow on the home. Today, we finally completed our move out of California and made a bee-line for our new home. I cannot tell you how pleased we were with the completed project. The floors are fantastic and stunning, as well as the finish work on the new install (which matches perfectly as well). My wife and I couldn't be more pleased and I can honestly say that I would recommend them to anyone looking for a great job, executed on time at a fair price.

We had a great experience Flooring Repair Specialist. Kenny…read morewas professional, friendly and fast. We could not be happier with his work.

Kenny was amazing. He responded quickly, worked with my quirky move schedule - I needed to get the…read morecarpet stretched in a small window after we closed on a new house and before the moving truck and movers showed up. He was right on time, got to work asap, and did an amazing job! I'd highly recommend him - great attitude and super work ethic. Thanks, Kenny!

Yes I did all the research saving pictures on Pinterest of hardwood floors I love, but the…read morecompleted job surpassed my expectations. The original hardwood floors were medium light and one room was very light , but I wanted to go darker. I had a color picked out but also asked Donnie who was going to perform the refinishing job what his favorite color was. I decided to use the color he showed me on the main floor - and use my color in the loft flooring. Ended up I liked his the best! The owner provided me the original quote he was very polite and professional. They completed and started the job on time as agreed upon - the whole transaction was trouble free and my hardwood floors are the superstar of my new home. As I was updating a older home I had not such good luck with some of my other contractors - but the flooring was the best Contractor that I used on results and execution !

Phillip and his crew were amazing, and went above and beyond to make my house look amazing. I also…read morehired them to refinish the hardwood floors in my small rental house and even though it was a low-paying job, they still went above and beyond to make it the best it could be. I would highly recommend Phillip and his crew.

Squeak Stoppers came to our home on October 25th to tackle some persistent squeaks in the master…read morebedroom and a full staircase. Jeff and S.J. showed up a bit early and absolutely amazed us! We never thought we'd get rid of those long-standing squeaks in the floors and stairs. They were incredibly friendly, professional, and completed the work right on schedule. We highly recommend their service--it's a fantastic value for a much quieter and more peaceful home. Their work has truly added integrity and positive energy to our space--the floors and staircase feel sturdier, and the calm is undeniable!

Mark came out to give a free assessment of our wood and tile floors. They marked and noted every…read moresqueak they found and we picked the ones we wanted fixed. Then Mark came out with Chris on time and worked hard to stop the squeaks in our wood floor. They were also able to stop the floor from slightly moving under our bathroom tile which caused multiple grout cracks. We can now get the grout fixed and put a stop to that aggravation. Their prices are fair and we are enjoying a squeak free floor. Thanks guys!

I honestly can't say enough good things about CSSI Design Center and Lee, the amazing man who…read morehelped us. My father died of colon cancer and carcinomatosis only 3 and a half months after being diagnosed. We were very eager to get out of the house he died in and move my mother to Nashville to be with me. When first speaking with the men at CSSI we were told there would be a 3 week to 1 month wait. Upon explaining our situation and our need to be out of this house, they made arrangements to help us immediately. Not only were they very sensitive to our situation, they really came through for us. The people at CSSI are genuinely good people. They care and it shows. Lee is the upstanding man we worked with and he got our hardwood ready in a week so we would be ready to move in by our move in date. The house is beautiful and they did an absolutely amazing job. We consider Lee a friend now, he really went above and beyond. Below I have attached before pictures of the carpet and after photos of the wood.

This business was recommended by a friend - eek! We had a plumbing issue that flooded the kitchen…read more Of course, the particle board floor warped. So, I called to have them look at it. Originally, the price was $2000-$3000 and he kept asking about homeowners insurance. I told him I wasn't filing it on homeowners ins and suddenly the price came down to $635. hmmm.... price gouging much? So, I hire them. The first contractor comes out to my house and, quite literally, ripped up the particle board. We're talking about jagged edges everywhere that you couldn't even get to with a saw. The next day, a different contractor comes out, who is not happy to see this mess. So, he does his best (minimally) to correct it. The third day, they bring in another guy to help them. We're now on the 4th day. There are 3" jagged spaces between the cut particle board and the ripped out part, which they say they'll patch. By all accounts, when the first guy messed it up, they should have pulled the cabinets and replaced what he messed up, but instead, they'd rather patch and go the cheap route. I should also mention that they shattered my oven door when moving the stove and tried to get out of paying for it. I ended up splitting it with them, but I am not pleased

Franklin TN…read more Positive: He showed up. I wish I had received the same service that other reviewers received. Instead, I received a lecture and was told what a hassle it was for him to agree to make the long trip to our property to clean several area rugs. Dan was fully aware that there were pet stains and odors, and that was why we needed them cleaned. When I called to have a conversation to let Dan know that I wasn't satisfied with the results, it was met with a laugh, and he proceeded to argue that it's my wife's fault for hiring him. In the end, pet orors and stains remain. So no, not worth the time or money we spent on this service.

After a couple years of foot-traffic at our BJJ gym, we desperately needed a clean. Daniel (owner)…read moreresponded quickly to my online reqeust, got us scheduled right away, and did a great job Not only did they thoroughly clean our carpets, but he also gave us helpful recommendations on airflow, dehumidifying, and other related maintenance. Very personable team members as well! We will be calling again next year