I'm incredibly pleased with the work Chuck did to restore our worn stair treads and the section of flooring he replaced in front of our island. The end result far exceeded our expectations. Chuck was great to work with from start to finish. I especially appreciated the care he took in leaving his work area likely cleaner than when he started his work. Chuck was always on time and very good about keeping us informed. We won't hesitate to call Taylor Made Wood Flooring again. read more

Engaged Taylor Made to restore original pine floors during a renovation in the Canyon Lake/Spring Branch area. There were two serious complications: (1) walls and cabinets were being moved/removed so several sections of floor needed to be patched with new wood, (2) about half the floor had been tiled over with glue directly on the pine. Chuck worked miracles. He is a very conscientious business person, a true craftsman, and a genuinely nice guy. He made every effort to work around the schedule for my renovations. The results were outstanding. I'm so glad we were fortunate enough to work with Chuck and I would absolutely recommend him to restore/refinish your floors! Thanks Chuck! read more

See all

We own a 1920s house in San Antonio that was in dire need of a full sand and refinish. I shopped around and called a handful of local flooring companies to obtain quotes. The first company that came to our house over-measured, didn't know what kind of flooring we had, and we had to wait about 2 weeks to receive the quote. The second company set up a time to meet my husband for measuring and quotation, but was a no-show. The third and fourth companies didn't return my calls. Then I tried Chuck Taylor at Taylor Made Flooring. Chuck answered his phone right away and was very professional and friendly. Although based in New Braunfels, he serves the Alamo Heights area of San Antonio. We are located a little outside of AH, and he was even open to helping us! He set up a time to meet my husband for measure and quote. He showed up not only on time, but early (after business hours too)! Then, he measured exactly how the space should be measured and drafted up a quote ON THE SPOT! We have oak wood flooring throughout the house and just wanted a sand and re-finish, no stain. After the first day that Chuck and his guys sanded the flooring, Chuck met with my husband to look at condition of the bare wood. Since the flooring is about 90 years old, there were some stains in various parts of the house that wouldn't sand out, which is to be expected. Chuck honestly advised that we might want to go with a stain after all. He and his crew worked with my husband the next day to look at several different stain choices and we found one that was perfect. Chuck and his crew worked on sanding, staining and poly Wed-Sat. When we paid him on Saturday after it was done--which looked FANTASTIC, by the way--he was adamant that we didn't owe him more for the unexpected work of staining the flooring. He said he doesn't like to charge more than his quotations. We were astonished that not only does a business still exist to serve customers by returning calls, showing up early and working around the customers' schedule, but stays by his original word even though the plan might change later down the road. We went ahead and paid what Chuck's quotation listed, but paid extra for his ethics and honesty. [Note: Chuck even took our elderly neighbor's trash to the curb for her!] We probably didn't even get close to covering the stain and the labor associated with stain work, since we didn't know how much that would cost, but we felt he deserved extra most definitely. Highly recommend Taylor Made Flooring! read more

We purchased a little 1943s bungalow in San Marcos in the historic district this summer and wanted to bring it back to its original glory. The house itself was in extreme disrepair and the wood floors had seen years of abuse. We were unsure if we'd get them looking beautiful again. We gave Chuck a call - he picked up right away - and he immediately scheduled us in, showed up on time, and gave us an excellent price. Work was done quickly and Chuck was one of the nicest, most professional people we've had the pleasure of dealing with. Holy cow do these floors look amazing! Will definitely call him for future projects. read more

I called this company ready to shell out hundreds of dollars for some small repairs to my new wood floors. When Chuck Taylor came to my house to give me an estimate this morning, he fixed the worn and chipped areas while I had run upstairs to check on my kids. It looked perfect. Not only would chuck not accept payment for this service, he tried to give me his floor marker for any future scuffs. I am blown away. This is an exceptional way to do business. Thank you Chuck! read more

I have a 100 year old home that had carpet covering the original pine floors. I called Taylor Made Wood Flooring and I am so glad that I did. He came out when he said he would to give me the estimate. These floors looked pretty rough, but he was confident that he could get them looking wonderful. He was great about answering all of my questions and promptly returned any texts I sent when I thought of a few more. Chuck Taylor did a fabulous job on my floors. I am so happy with how they turned out. It is an amazing difference from the way they looked after the carpet was removed. He cleaned up and hauled the old carpet off for me too. He was professional, knowledgeable of his craft, polite, and just a pleasant guy to be around. Chuck came back to fill in some little gaps where my old floors didn't quite reach all the way under my baseboards. That day he even helped me bring some furniture back into the house from my shed. I highly recommend Taylor Made Wood Flooring to anyone needing to get their wood floors done. I can't say enough good things about Chuck Taylor! read more

Chuck Taylor is an amazing man and runs a topnotch business. We first got his name from a friend seven years ago when we were moving and wanted to replace some of the flooring. He answered his phone quickly, came at the appointed time, and walked us through all the options. He tore out tile and put hand scraped wood in all the living areas and our office. It was beautiful and we loved it. He finished on time and his clean up was excellent. We have lived on and loved our floors all these years. Fast forward - we recently did a kitchen remodel and spent much time trying to choose a new tile. After much frustration, we consulted Chuck to see if he could match the floor from seven years ago and simply carry the wood through the kitchen. Over the phone, he said he could match but wanted to come by and check for any potential reasons not to have real hard wood in our kitchen. There was one small concern with any future need to replace the dishwasher which he thoroughly explained and we felt comfortable moving ahead although a bit nervous about the outcome. He worked around our vacation schedule to help with the disruption of being without a kitchen and was very attentive to all requests. The job was done quickly and looks wonderful! When the kitchen was completed, Chuck offered a quick new topcoat for the original work he had done at a very reasonable price. Our floors all look brand new. Every person who works with Chuck works hard to please and the final product is beautiful. Most importantly, we are impressed by the integrity and work ethic of Chuck. He is prompt, professional, completely honest, and will make certain you are pleased. We highly recommend Chuck and his business, Taylor Made Wood Flooring. read more

We bought an old farm house in Marion built in 1896. The original long leaf pine boards were in need of refinishing from years of use and wear. Chuck came out to give me a quote and ran down the list of options as far as finish. He was thorough and very helpful in educating me on the value of these old floors. I grew up thinking pine was a subfloor and a soft wood. I almost covered these up with another flooring. Chuck assured me I would love the finished product and boy he wasn't kidding. Like clockwork he and his 2 guys were here on time and ready to go the first day of the project. They taped off the rooms to prevent dust getting through the house and proceeded to work their tails off from 9 a.m. to 6 p.m.! They replaced a few bad termite eaten boards, sanded down the old finish and gave the floors their first coat that first day. The next day was another sand and then 2 more coats (one in the morning and one later that afternoon) of the water based Bona Traffic. These floors are absolutely stunning! The few places where there were imperfections or nail holes were filled with a bondo that matched the wood and now I can't stop looking at them. I look forward to the next project with Chuck and his crew; a very professional contractor with an honest business practice. It was a pleasure paying him for his work. read more