I found River City Flooring through Angie's List because its a big scary purchase to put in wood floors and I wanted some peace of mind. I spoke to Damon Benedict and he explained everything to me. Any questions I had he answered. And like the reviewer here mentioned, they don't take a dime till the work is completed and you are satisfied. I went to their place of business because I like to speak to people in person, I like the human connection. He was straight forward with me and I got a good feeling about him so I knew that I was going to do business with him. He stopped by my house a week to take measurements and gave me a quote right there. He suggested the higher base board and Man am I so glad I went with it. His crew came by 2 weeks later, I told them what I wanted and got to work like a well oiled machine. They didn't even need to talk. they all knew their role and executed. We kept in constant contact before and through the whole process and he answered his phone and was never bothered by my calls and was happy to help and answer questions. Two and a half days later the place looked (trying not to curse) F'n fantastic! Now I'm not a clever pony, but this was one of the best decisions I've ever made by going with River City Flooring. This is no joke. They promised and damn it did they deliver. Im going to upload some pics. I want to upload the befores but I fear I might give the wrong impression to some thinking that they install carpet and cheap linoleum. LOL. Anyway, if you are thinking about wood floors, dude, peace of mind if priceless to me. And this is peace of mind with a pretty damn reasonable price. I don't regret it at all. AT ALL!!!! Would I go with them again? Hell yes I would, and I wouldn't even think twice. True statement. I hope I don't have to go through the mess of buying another home. But if I do decide to at some point. I WILL be calling these guys. 5 Star Rating is deserved without question and they earned every one of them. It's a rarity that I post any review on anything, anywhere. But this honestly and truly deserved a good one. P.S. Please excuse any grammatical errors because I suck ;p read more

I just purchased my house and it came with carpet in the living room, dining room and master bedroom. I contacted a few floor installation business's for a quote/measurement appointment. River City Floor responded quickly to my phone call and appointment request. Kyle was prompt (early) for the measurement appointment. He was extremely professional, knowledgeable and pleasant. He was not pushy but very informative about the installation process and the product. The whole installation took two days for approximately 560 sq ft of floor. This was quicker than I expected. They installed the stranded bamboo. The whole process was extremely smooth. They gave the option for me to go to the flooring store and purchase all the supplies (bamboo, adhesive, T-molding etc.) and they would pick it up from the store and deliver to my house for installation. They would only have to bill me only for the installation. They also gave the option of them purchasing everything and just charging everything to one bill (installation and supplies). I chose to purchase my supplies and Kyle picked them up and delivered them to my house the day before installation. The installation personnel arrived on time and worked well together. They were very professional and always kept me informed through the whole process ensuring they asked me any questions about the installation if necessary. Kyle also called me several times on both days to check in on the job and making sure all my questions/request were being addressed. When the job was done they cleaned up after themselves and helped me move my furniture. Overall I am extremely satisfied with the whole process. Everyone was truly very professional, knowledgeable and had great attitudes. I definitely recommend them to anyone who is considering redoing their floors. They also sell products too. read more

We've had our beautiful hardwood floors from River City Flooring for about a month now. This was truly one of the best decisions we have ever made. It feels like a brand new home - except better than when we bought it! The entire experience with River City Flooring was great. They were quick to come out and get us an estimate (I think it was emailed to me that very night). Even during the busy holiday season they were able to schedule our install quickly. The installers arrived on time and were professional and courteous. They included removal of all our existing tile and carpet for a very reasonable rate. I'm not going to lie, there was A LOT of dust! But the owner Damon warned us of that in advance and we were able to make preparations. While installing the floor in the kitchen we noticed that our cabinet shoe molding was particularly beat up and worn. Damon personally visited our cabinet supplier and found matching pieces and installed those. It's that sort of personal attention and detail that I loved about this company. We compared lots of products when considering hardwood floors and never found anything we liked as much as what River City Flooring offers. We went with the Smoke European Oak. The light, unstained finish really hides dust and footprints well and give such great natural warmth to our home. If you're considering hardwood flooring you really can't beat the prices, products and service at River City Flooring! read more

After doing my usual research of many companies and visiting just as many showrooms during the last several months, at the time I finally contacted River City Flooring I couldn't believe that my longtime dream of installing hardwood floors was close to become a reality. Before then, there had always been something on the road that had stopped me from making the decision: high prices, low quality, hidden fees, or a combination of the three. With River City Flooring I found an absolutely beautiful product at an affordable price, and a wonderful team of experts that took care of everything (with no extra fees) to finish the job perfectly (about 500 sq feet) in just 1 day. Everything went smoothly and super-fast since the moment I called them to schedule an appointment. Matt Jorgensen showed up on time, very nice and professional, and made all efforts to keep in touch with me via e-mail to answer all my questions as soon as he could. His team, also very nice people, worked very fast and neatly; you can tell they know their job. At the end, I couldn't be happier with the results: beautiful product at a great value, and installation looks perfect. Matt asked me if I could post a review on-line without even asking me what I was going to say. That's how confident he feels about the service they provide and the product they sell. Definitely, I'm planning to call them back as soon as I'm able to do the rest of my house! M Trevino read more

We chose RCF because of the positive reviews across social media. And we were not disappointed. Kyle was terrific to work with - he was very professional, personable, responsive, and patient. Our original plan was to replace 2700 square feet of tile with tile. Kyle was proactive in offering other options that were more cost effective and greatly reduced the trauma entailed in demolishing that much existing tile. We ended up going with luxury vinyl plank installed over our existing tile and it really gives us that wood-look we wanted, but will also hold up to our ,dogs. When one of the wood-look options we were interested in wasn't in stock at a local supplier, Kyle picked up a box when he was in Austin and brought it to us. And after all that, recommended against that product once he saw it in our house. He was really patient and clearly focused on our satisfaction. We ordered over 25 different samples until we found what we liked, and Kyle was candid about the pros and cons of different products. The RCF installation team was great as well. Really good guys who clearly cared about doing quality work, and kept things as neat and clean as possible during the install. We highly recommend these folks and would definitely call them again for any flooring needs. read more

I hired River City Flooring in October of 2014 to do a pretty big job at my house. I was very impressed with the original install. After getting several other bids, their product was superior and a better bid than some of the so called liquidation installers. Not only did they take me through the initial consultation bid, but completed the job under the bid, ahead of schedule and the finish results were amazing. A few weeks back I noticed one of the treads had a small crack across it. I called RCF and inquired about paying to get a replacement. They called me right back and told me that it was a unique product defect they had never seen before. Even though it had been almost two years, they offered to replace the piece at no charge because they wanted to make it right. They treated the repair as if it was a $20,000 job for them. They called to set up and confirm every aspect of the job. Came and fixed the broken tread right as scheduled and made the repair process very easy. It's nice to know people still do business where they treat their customers right whether its trying to land a big job or taking care of a small fix. If you are looking for someone to do your hardwood install--go with River City Flooring. read more

We're VERY pleased with River City Flooring - such outstanding, "quality" work, and very professional people. We first discovered them at the Spring and Fall Home & Garden Shows in San Antonio, and for 2-3 years looked at several companies...but kept going back to RCF. Finally - we decided to go with them. Jordan was our sales rep there - super demeanor, very caring, courteous, professional. The floors are superb quality, the team doing the work knew exactly what they were doing and did it so professionally! Straight lines and centered. And their "standard" baseboards and transitions seem a cut above what other flooring businesses use. They wanted NO PAYMENT UNTIL THE JOB WAS DONE....and they didn't hassle us about it at all. Very trustworthy team too...we gave them the key to our house so they could come and go as needed....as we had about 2700 sq ft of tile and carpet removed, and replaced with hardwood floors, so we stayed elsewhere until the project was completed. I was a little skeptical at first....but gave them the key - and am here to tell you they are totally trustworthy. These are just a few of the reasons that Dave Ramsey endorses their company. You can't go wrong with RCF !! read more

My husband and I had contacted Empire Floors to quote hardwoood and carpet for our 2nd floor home. We were shocked at the price of the hardwood and were going to have all carpet installed by this company. This did not make me happy. I still thought the carpet price was expensive. Not to mention it was not what I wanted. I saw River City Flooring's advertisement and decided to call Matt for a hardwood quote. He was very helpful and met us the next day in our home for a quote. I loved the hardwood product and when I heard the quoted pricing for my entire 2nd floor including re-doing my entire staircase I was overjoyed. It was cheaper than the carpet price! WOW! :) We called right away to cancel the carpet order and set up an install date for River City to install the flooring. Matt was always in communication with us and Oscar and the team of installers did a fast and beautiful job on our floors. I am very picky and OCD when it comes to my home and we are completely thrilled with the outcome. The staircase looks amazing! I would recommend River City Flooring to everyone of my family and friends. THANKS MATT! read more

From the moment I stepped foot in their showroom I knew they would be doing my floors! I spoke with Damon, who instantly won my trust, very knowledgeable and very professional. He provided me exactly the waterproof laminate I was hoping to find after Lowes said laminate flooring didn't come waterproof. I was set up for measuring for a quote and Matt came over, again very professional and knowledgeable, definitely put me at ease. Finally, the day came for my floors to be installed, oh yeah that's 3 days later, can't do better than that!! So the floor installers came over and all three of them were professional, meticulous, and focused. They showed up and worked, no playing around, just hardworking and polite. I was so impressed by these men and the company as a whole. My project was small about 960 square feet but they treated me like a big time customer! I will recommend them to any and everyone looking for flooring. And for you reading this post, check this place out first, the quality and professionalism offered by this group cannot be matched. Very happy customer. read more

I used Matt and RCF to put in about 580sq ft of new hardwood floors in the house we just finished building. He was super flexible on the installation date and time and was able to complete the job in 1 day with plenty of time to spare before we moved in. The install crew was very professional and efficient. They did a great job on the trim work and cleaned up everything before leaving. The floors really make the new house feel like a home. I am a picky person when it comes to attention to detail and completeness on a job, especially with floors, and I was blown away at how great the floors were installed (better than if I had done them myself). What I was additionally impressed with was Matt's recommendation for a painter that he had used in the past when he overheard my wife and I talking about painting some rooms in the house. To top this off, I asked three of my friends and family who have hardwood floors who they used, and they all used Matt and all HIGHLY recommended him. That speaks volumes in my book. Thanks again for the great work! read more

River City Flooring is the utmost professional flooring company in the greater San Antonio/Austin area. We genuinely enjoyed working with Damon. He and his team were prompt, courteous, and extremely helpful. Damon knows their product inside and out and was more than willing to answer any and every question we had. River City Flooring went out to measure everything the day after our drywall was installed, and we had a quote back that same day. Oscar, our installer, was meticulous- just the kind of guy you want heading up this kind of job. Every cut was precise, and they did everything possible to minimize waste. They kept the work area clean, swept up as they went, and were always on time. They actually finished our floors (a whopping 2200+ square feet) a day early, by working late. What really matters though, is how beautiful our floors turned out. They are truly a showstopper. I would absolutely recommend River City. read more

RCF came highly recommended and I would recommend them to anyone else. From start to finish it was a great experience. I was able to reach them right away when inquiring about their products. Soon after, Matt came out to the house for measurements and estimates and we immediately felt at ease having him in our home as a representative of the company. All documents were received, completed, and submitted all electronically making that process very quick and painless. The work crew showed up on time, worked their butts off all day long, and cleaned up each afternoon before leaving. The men were respectful of our home making sure not to make unnecessary mess and the completed job was impeccable. It was a breath of fresh air to have such a large messy home project go over so well. Our expectations of timeframe and quality of work were far exceeded. Thank you River City Flooring for such an awesome job, well done! read more

I heard of River City Flooring through Dave Ramsey and could not be more impressed. Damon, one of the owners, is very knowledgeable and not a pushy salesman.Their product is top notch and their work was impeccable. I'm a very visual person and needed to more than the showroom to help me decide what it actually looked like and what might work best for us. We originally were thinking of just installing laminate, however after getting a tour of several homes where they'd installed floors and seeing them we were convinced. Of course we weighed in all the facts and pricing and we decided that it was in our best interest to install wood flooring. Damon's crew installed wood floors throughout the entire house (about 1800 sq. ft.) which included removal of ceramic tile.They did everything they said they would and even finished the job early! I'm very impressed and highly recommend. read more

Kyle does an excellent job on the customer service side. I was all set to use another tile company that was recomended to me by my broker but they took forever to return calls and had a very lacadasical feel even before we got started. That has always been a very ominous signal for me of an impending terrible contract job. So when i contacted Kyle he was immediately all over it. He returned every text and call very promptly. Im super anxious with contractors and spending large sums of money but kyle quikly answered all of my questions and helped guide me through the process of picking out tile and all the accessorys. His install team is top notch. You can tell theyve laid a ton of tile. They did an excellent job. Kyles price was also very competitive and he worked with me on some last minute changes. Would definetely use again and highly recomend. read more

My husband and I went in to River City Flooring on Tuesday, January 2nd and immediately knew that Acacia Natural was the wood flooring for us! It is absolutely beautiful, and the price per square foot very reasonable. Kyle came out the same day to take measurements and provide us with our quote. The install team came on Thursday the 4th to begin the job and by this afternoon (Friday) we had new floors throughout our entire house! We were so impressed that they managed to fit us into their schedule so quickly and the workmanship is superb! They removed both carpet and tile and worked meticulously to prepare the floor surfaces before laying the hardwoods down. Kyle was great about checking in with us to make sure that everything was going well. They entire team was professional and their dedication to doing an excellent job was evident. read more

I wanted wood floors for a long time. I had an idea of what I wanted them to look like in our home, always the same color. So, when we hired RCF, they fulfilled that idea in so many unexpected ways. They were friendly, knew what they were doing, even knew design. They also had the best price for what you were getting.They came as scheduled, and the job was done before the completion date. When I walked into our home for the first time and saw the floors, my jaw dropped. It was beautiful, exceeding my expectations. The color was not what I imagined. It was better. The wood was beautiful. Everything was professional down to the caulking, and painting of baseboards. Imagine that I thought I would save money doing that part myself, so glad I didn't. The floors looked finished, flawless, and perfect. Highly recommend. read more

Heard about RCF on the Dave Ramsey show and met Matt and his crew at a home show. Very impressed from the first visit. Damon came by, showed a few samples, took measurements and gave a quote same day. Better quality flooring and lower price than a big retail chain, even with the rebate the chain offered. The crew came in to demo and had the whole house demo'd and starting laying flooring and tile same day. Took about 4 days to complete and the crew was fantastic! They were on time to start and on time to finish; they took the time to do it right, down to every last detail of the baseboards. I had the same crew throughout the project which I find is rare in this business. Would highly recommend them to anyone needing a solid flooring product. read more

If you want it done right at a reasonable price, this is the right place. An exceptional assortment of high-quality flooring, not the cheap plastic laminates you get at the big-box stores. Josh and team were excellent to work with and schedule appointments to review the area to be updated. Cost included removing the old carpet. The crew spent a fair amount of time cleaning and leveling the existing flooring at no additional charge. The result is a show piece! My wife is an extremely happy camper as this 19' x 23' room is now her new quilting studio. Thanks for the beautiful flooring and quick, quality work. I am passing your name out to whomever needs a reference for new floors as this is THE place to go. read more

Blown away!! Could not be happier with the entire experience. Not only was I impressed with the flooring, but their attention to detail, craftsmanship and professionalism were top notch. I'm like many folks who research their research before they pull the trigger on an investment like this. I'd even contemplated contracting the work myself to make sure I was getting exactly what I wanted. Then I was referred to River City Flooring. Not trying to sound like a commercial, but these guys really do care about customer service. I'd recommend them to anyone! If you're looking to have wood flooring added to your home, then the search is over. These are your guys. Only regret I have is that Yelp only goes up to 5 stars! read more