We've been taking our elderly diabetic cat to Upper Cumberland Veterinary Clinic since moving here…read moreto Tennessee. I'm amazed, impressed, and deeply grateful with the care she has received. She recently had a tooth infection and we almost lost her. She was at risk of not making it through the cleaning procedure due to her diabetes, age, and the anesthesia, along with the fact that she wasn't able to eat with her insulin. The doctor gave her some antibiotics and painkillers to help with the infection and make her feel better. This gave her the chance to regain her strength and be able to start eating moist food again. Then I had to make the tough call to proceed with the surgery. She was strong and she was brave. I made the right choice and thanks to the skill of the doctor and his caring staff, my Angel made it through the tooth extraction sugary and cleaning with flying colors. Now she's eating her prescription dry food again and has recovered 100%. Thank you Upper Cumberland Veterinary Clinic. You saved our baby girl.

Everything. Pleasant. Excellent service. Takes care of our dog great. Loves animals. Carries all my…read morepets needs and recommendations

It's a family operation and they have been great to our fur babies here! I mean, turned a couple of…read moredogs' lives around for the healthier and happier. Dr Offutt approaches each of our pets individually. He is careful to treat the older ones minimally unless aggressive medication is necessary, and the are great to have our dogs' records and vaccinations up to date every year. Dr Offutt doesn't push the food or vaccinations of the month like some vets do. I appreciate that, not judging the others. He's given us lots of good advice and recommendations for the dogs individual quirks and health conditions. They saved Enzo's life from a bad bout of pancreatitis here and have helped him have such a higher quality of life that I feel a loyalty to them. We moved from across the state where we enjoyed a great relationship with the vet and it's been a real relief to find Dr Offutt. All I hear from other customers and patients is respect and gratitude. In a small southern town, a reputation like this is earned!

Dr. Offutt and his entire staff are amazing. They did everything they could to treat my baby's…read morecancer after another vet misdiagnosed it. When the time came to let her go, they did everything they could to accommodate us. They went out of their way to make sure she was as comfortable as possible. They made sure we knew what to expect. I love and appreciate everyone there. I hope they know how special their office is. Thank you Dr. Offutt.

Dr. Dickerson (Dr. D) has been taking care of both our dog (Murphy) and our cat (Frankie) for the…read morelast year or so. He and his staff are wonderful to work with and take great care of our animals. We are extremely happy with the care we receive.

The young nasty mouth at their front desk, who also answers their phone. Who also won't let you…read morespeak to the doctor to explain the situation between her and what took place the day of the appointment. Who calls you back (not the doctor) and tells you "your fur babies are no longer welcome there"! I have 4, one with mouth cancer and he has been dr D's patient since birth. She has been rude on phone for years. Wish I knew her name but just call her "the little nasty mouth that answers their phone"!!

DR Jones and all the staff are the BEST ever. Our mini schnauzer loved everyone there. They were…read morevery kind and knowledgeable and DR Jones know how to do blood draws without hurting our baby did not even know she had it done. Thank you for your compassion and wonderful care. They are really a hidden Gem, near Aldi's behind MapCo gas in small mall.

Caring, concerned and professional! Dr. Jones has a huge heart, and loves animals. Her staff was…read morewonderful, and showed genuine concern for both my pet, and me! Highly recommended!

I would def be taking my fur baby back to this vet. Not only was the receptionist the loveliest…read moreperson ever when making my appointment, but all the staff I interacted with during my time there were beyond helpful, informative, and super kind. My sweet baby was super anxious upon arrival but all the lovins and treats from the friendly staff sure made things a lot better. Dr. Jordan Marcan went above and beyond. You can tell he truly cares about animals and he answered all my questions. The facility was easy to locate, super clean and we got seen right away.

Have been going here for about two years. They are always very professional and have great staff…read moremembers. The only qualm I have is recently I went and it was 20$ for a nail trim. I pay 15 at pet co. That's a little outrageous but I will pay it because I really like this vet.

My little dog was sick I called and they worked me in he had wor.s she gave me meds was very gentle…read morewith him. Called e backed that day to check on him very pleased with my new veterinarian.didnt over charge me either.

I hate that I'm writing a poor review because I genuinely have had a great experience with…read moreApplebrook, but we took our puppy to get neutered and left frustrated with the experience. We called to schedule weeks ago and asked for an estimated price, we were told $300 and decided to move forward because we really enjoy the vet overall and have had a good experience thus far. Once we got there (he had taken the medication necessary too) we asked again how much they thought it would cost and said $425ish. We were confused and said oh, we called previously and were quoted $300, they asked if we had a written statement and of course no, we just called. At this point, our dog was already at the vet and had medication to prepare for the surgery, so we felt like we had to move forward. Well, when we picked him up, we were charged $530 for the procedure. Once we asked why it raised, they knocked off $40 for a shot they didn't even give him. If we hadn't asked, we would've paid for something that he didn't even receive. Again, I'm not posting this to be ridiculous or rude, I genuinely have enjoyed our experience with Applebrook. But this instance left us super frustrated and disappointed. I'm only posting a review because we had told them multiple times we were initially quoted $300, and left paying over $500. Just do better about transparent pricing please! On the plus side, the vet techs are very kind and love our dog. Their puppy package has been great for his first year, and I generally would recommend them! I hope this review is more helpful than harmful to Applebrook and their transparency for pricing & educating their staff on handling conversations like this to provide clarity.

You should sometimes if you can , think about saving someone's Baby before you do money! And than…read moremaybe in the future you can save someone's cat! It's too late for mine, my BamBam died the next day. He needed fluids!

Wonderful staff! I've had to take my dog Moose here more than I would have liked to (due to a…read morebroken leg and Parvo) but every time I go, it's a great experience. The staff and doctors are always so nice and informative. I never feel pressured into (unnecessary) services that I can't afford. Moose actually LOVES going to the vet! He gets very excited when we pull into the parking lot and wants to jump out and go in as soon as we park. I definitely recommend this place to anyone looking for a new vet.

I am new in town, and am looking for a great place to take my 2 pups. While waiting at the front…read moredesk, one employee walked by and completely ignored me, not even eye contact and walked away. Then another employee did the same thing, but did come back to get my information. Not sure if I will be back, not very friendly at all!

We took our Shorkie puppy to Bluegrass Veterinary Clinic for neutering. The staff was very…read moreaccommodating and took excellent care of our little guy, before and during the procedure. Outstanding customer service! Thank you for all your help. Buddy is recuperating quite nicely!!! Would highly recommend this clinic!