The staff is suoer friendly, my dogs love going to this place,they not only treat the customers…read moregood, but my animals love going there

These guys are the best! A friend recommended this place when we first starting looking for a…read morekennel - and after visiting several, we settled on Wagg-n-Purr. What a great decision! Staff is always friendly, responsive to short fused requests for daycare, and our dog lives to play in their large facility. Could not recommend this place and staff highly enough!

Josie is the best, her help and suggestions saved me a few dollars. Being on a budget it really…read morehelps

Horrible value, poor selection, lackluster customer service. There's not much more to say…read more Walmart's down the road and far better. And it's not like this is a local business where you can excuse some things - they're owned by Tractor Supply. Update: a product that's $15.99 there is $8.98 at Walmart. That's ridiculous.

I was so grateful for the women here. I have been in Tennessee for a while and with the pandemic…read moregetting worse I was unable to travel home. Thankfully they helped me and got my two babies in before the Stay at Home order was placed. They did a great job grooming them! They listened to what I wanted and the concerns I had. I have two special needs babies so I don't take them just anywhere. I would definitely recommend A Cut Above Grooming Salon for your pets needs.

Tammy and staff has been grooming and boarding our dogs for years. I trust them completely. Our…read morefur babies love them, too.

They are my go to clinic! Walk ins are still handled quickly and with genuine care! They have seen…read moremy guys since moving here years ago!

New to Athens and had to take my Bella, she was taken care of with much love. But kidney stones…read morewere too much for her and she didn't make it.

Jess is a hairdo whisperer and great when it comes to our bougie and high maintenance pups…read more She's easy to schedule with, although plan ahead because her calendar fills up quickly. She loves terrier breeds. That was the first thing she told me when I first met her at the previous facility in downtown Athens. And it shows. She groomed our Giant Schnauzer as well a anyone ever has. In fact, she's tied with one other groomer across the state for that.

Incredible work! A group of caring, loving groomers. My dog was a stray that someone left on the…read moreside of the road with bronchitis. After getting all her vaccinations up to date I took her to Happy Hounds. They took their time,and plenty of patience, and abracadabra my dog looks like a million bucks. I would recommend this place to any dog lovers!!!!

Roy is truly one of a kind and always my first call because he's simply the right person for any…read morejob. His professionalism, kindness, and prompt service consistently go above and beyond. He treats you like family, and his genuine passion for helping others shines through every interaction! Highly recommend Roy for the job, and if he is not able to accommodate your needs, he will be sure to find you the right person who is!

I am sooooo glad Yelp brought Roy to my universe! We live on the west coast and recently bought a…read morehome outside of Knoxville near Norris Lake. I found it necessary to get creative with some logistical plans and unfortunately sending a clone of myself to get things done wasn't an option. That's where Roy came in! We are excited to host thanksgiving dinner in our TN home, however, we are going to be arriving the night before . The thought of flying across the country with our dog and my mom, having a 2.5 hour drive from Nashville to Knoxville AND then doing all the shopping for the meal, the food prep ect....just really sounded like ALOT! I discussed my idea for a plan with Roy about 2 weeks in advance. I placed an online pick up order for groceries and the Sunday before Thanksgiving Roy picked up the order , drove it 45 min away to our home , put the perishables in the fridge and arranged the pantry items on the counter. It feels so good to know we are going to arrive with that big task already taken care of. Roy and I chatted on the phone as well as text and through those communication I felt really good about him being a nice, intelligent and dependable guy. The cost of his service was IMO reasonable and fair. I've always been a fan of creative entrepreneurs and I hope this review helps send Roy some more business. If I could give him 6 stars I would!

I have been taking my dogs there for years. The staff is great and they always do a great job.read more

I took my dog in for the first time a couple months ago. The girl who took my information and…read moregroomed my dog was nice and did a good job. We set up another appointment for 2 weeks. I ended up having to be out of town the week of the appointment, so I called several days in advance. Canceled the appointment and rescheduled for the next week, asking to be put on the same groomers schedule. When we showed up for the appointment and I told the girl who came out front who we were there to see. She told me she wasn't there that day. Asked, if she could do my dog? A little hesitant, I said sure. She takes him on his leash to the back. My dog is 80lbs. She passed by large kennels on the left and walked him down to more medium sized kennels. He didn't want to go in, so of course she had to kind of force him in. Not hurting him or anything. She came back out not saying anything. I asked if she wanted my phone number? She said, we usually have a card. Well, she didn't even know my name. I asked if she wanted me to write my info down? She reached over and grabbed a business card and asked me to write it down. After doing so, I left. Feeling unsettled, most of them down there don't seem very friendly, the place doesn't feel welcoming and they don't really seem crazy about the dogs. Like most dog people anyway. As I was pulling out of the parking lot, questioning myself on whether I was being overly sensitive or critical? Pulled out into the road, turned and went right back. Went in. Another girl came out front. I told her I just wanted to pick up my dog. She asked if I was sure? I replied, yes. She brought him out and I told her the kennel they had put him in was way too small for him and it bothered me. She replied, well, that's the ones we use for our bigger dogs. That was it... No further discussion. I was not rude or unkind when telling her my feelings. We left, the end. No warm and fuzzies here. Communication is very poor here all the way around. Whether trying to reach them on the phone or get a call back. Or in person. I've waited a few weeks to write this hoping maybe they would reach back out to me. Honestly, for whatever reason they just don't really care about customer service. Would not refer anyone there.