On March 27, 2025, I underwent cataract surgery performed by Dr. Blaydes. Before the surgery, I was…read moreable to see from my right eye. Following the procedure, I experienced severe vision problems that ultimately left me with significant vision loss in that eye. Since the surgery, I have undergone additional medical evaluations and treatments and have incurred substantial medical expenses. I have also experienced loss of income because my vision impairment has affected my ability to work and perform everyday activities. I am no longer able to drive myself and must rely on others for transportation to appointments and daily needs. The impact on my quality of life has been significant. Tasks that were once routine have become difficult, and adjusting to limited vision has been physically, emotionally, and financially challenging. I am sharing my experience so that others can make informed decisions and ask detailed questions about the risks, expected outcomes, and follow-up care associated with eye surgery. This review reflects my personal experience and the challenges I have faced since my procedure.

My took my mother to him for a second evaluation of her cataracts. In his opinion the cataracts…read morewere not in a location to interfere with her daily activities. He is a doctor who puts the wellbeing of the patient ahead of his personal financial gain-a doctor who you can trust. His after -care of cataract surgery is detailed .Precautions before and during the procedure seems to be greater than many post- op patients report. My husband and I go to him and will be sad to see him retire.

staff was very hateful... I have been going to this optometrist for years. After the treatment I…read morereceived from his staff recently I will not be returning!!

Dr.Britton has been treating my family since my children were very small and now they have children…read moreof their own. He has always been extremely knowledgeable and friendly and has went out of his way, along with his staff, to help us when life's problems have arisen. I have always felt that he really cares about what our family needs.

Dr Britton is without a doubt the most thorough and professional optometrist I've ever seen. I…read morefeel he has my eyes and best interest at heart. I never had a pair of glasses that perfectly suited my sight. He takes his time and measures accurately. I will continue to see Dr Britton and just hope he doesn't retire anytime soon. I too agree, his office staff isn't as great as he is, but they compare to many offices I've been to.

I lost my glasses due to my house burning down. Called and was told that they were booked through…read morethe next two months but if I came they would be sure I would be seen. I called back to ensure I would be seen and the receptionist laughed at me like I made the whole thing up. Instead of offering routes to get me an appt to be seen, she was rude. I'm sure he's a good dr, but I assure you I'll never find out.

I had been to Dr. Taylor many time over the past 18 years. Last Year, 2023, I went to another…read moreoptician for my exam because i was really needing an eye exam and the other gave me an appointment more than a month sooner. Let's start with the other place...their exam was way more thorough than the one I get from Taylor. Three different exam rooms, more questions. The glasses were made and delivered in 5 days. The exam from Taylor took every bit of 15 minutes, with antiquated equipment. But the dr was friendly as was the gentleman handling the eyeglasses dept. I chose a couple of pair of glasses to test and was told that the office couldn't find my insurance company for the purchase...I'm on medicare which grants me one exam a year and $400 toward glasses or contacts. He told me that the exam had been free with no copay but I'd have to find out, in my policy, the glasses company that my particular Medicare policy used, as they couldn't find it. And all I had to do was come back in with that company's name and my given amount covered for them. So, on Monday, I did that...went in with the company's name and phone number. The thing in the office barely looked at the paper and said they didn't work with that company. I told her that I had used it for several years and was covered for $400. She left the office in a huff and came back with my chart, announced to everyone that they did not use that company (they were listed in the network), and that even my exam wasn't completely covered...that I owed them $66! I, totally upset by then, told her I did not have to pay a dime for the exam and that the man in the glasses dept had told me that the exam had been covered with $0 copay. She then said, in a snippity way for the others waiting to hear, "No, you owe $66!".l looked her straight in the eye and told her to bill me..I wasn't paying it since I DID NOT have it nor did I owe it,,and walked out. I will never be back. I hope the patients in the waiting room took note. I now have another problem...My Medicare grants me one vision exam a year and since I'm sure that exam has been billed, I have to wait another year for one somewhere else. She wouldn't even give me my prescription!! I'll probably be blind as a bat by then but I will never go back there!! I wonder if that $66 would have gone straight into her pocket!! Not afraid to post my name...Deborah Wimmer in Bluefield, VA