Worst customer service imaginable. Ignoring your clients is the lowest level of service a business…read morecan provide. They don't return phone calls or emails (I'm talking in July- not in April. That would at least be understandable.) When trusting someone with your finances, we expect someone who cares....which is why we chose a smaller Manayunk firm instead of one of the big Philly firms. Somehow, there seems to be no regard for customer care or personalized service...or any service for that matter. Since it seems clear the JEM&Assoc and our "accountant" Brian seem not to value our business in the slightest, we will be taking our business elsewhere. I don't have time to chase people who I am paying to do a service for myself and my family. If you need further clarification of the situation, it's been almost a month since my first email, a week since my follow up email asking if he had an alternative preferred method of communication, and three days since I called his office and left a message. We had to file an extension, so we are-in fact-working under a deadline. This isn't the first time we've been disappointed with their professionalism...but it will be the last.

I was recommended to John McGovern over 10 years ago and have been extremely impressed by he and…read morehis staff's up to date knowledge of accounting and tax preparation. I have also recommended them to friends and family members, and have heard that they were equally pleased.

I'm a small business owner, and worked with Brandi over the span of a couple of months to help get…read moreme get a better handle on my financials. She taught me how to keep my books, showed me how to transition my record keeping over to QuickBooks, answered a million questions, and walked me through the state and city tax requirements so that I understand what's needed in the upcoming months + quarters to stay above board. She was a huge help, and I'd definitely recommend her to any other fellow business owners out there.

I have used La Petite Tax Dame to process my personal and business taxes for years. Shauna is very…read moreknowledgeable about business finances, she is patient, kind and always explains things thoroughly so even I can understand it. I have also purchased our Quickbooks through her and WE LOVE IT! My business finances have been so much easier and much better to manage since working Shauna. She is truly a gem.

My husband and i had the pleasure of working with La Petite Tax Dame this year, and I couldn't be…read moremore satisfied with the experience. provided an excellent turnaround time, ensuring that all my tax-related questions were addressed thoroughly. Ms. Shauna was incredibly professional, demonstrating a high level of expertise and understanding throughout the entire process. I had my Fed, State, and Local tax returns processed and filed online making this process very convenient. I would highly recommend La Petite Tax Dame to anyone seeking knowledgeable and professional tax services.

I have been going to Abo and Company even before it was Abo and Company when they bought out my…read moreaccountant's business many years ago. They have never caused me any grief and I haven't been audited! Very professional. I just drop off the tax info after filling out a questionnaire and a short time later I find out if I owe :( or no :) Now they have started an email response system, so I'll get my forms and returns through email now.

They have been my accountant for the last 2 years and I'm very pleased with their work. Very…read moreprofessional and attentive. I recommend them highly.

Unfortunately I called to set up an appointment for a tax situation review and was informed they…read morewere not taking on any new clients, even though I told them I could do it as an amendment after April 15 tax deadline. Not sure why they would not offer to review my taxes by appointment. I am sure they are well respected by their current customers, but no help in my situation.

I have been going to Family Tax Services for over 10 years! They are by far the best tax…read morepreparation business I have ever gone to. Each year Ray and his staff get me back the maximum amount of money possible because they know the new tax laws the minute they come out. There's never been a mistake, I have never had an audit, I trust their advice and guidance with my finances 100%! Best of all is how nice everyone is there! They make you feel like family and they take the time to really answer questions that you have so you fully understand what's what. I can't say enough good things about this place, you will never find a better deal for such outstanding work!!!

Gene is so easy to work with, and very knowledgeable about taxes! Looking forward to building our…read moreaccounting systems with his company.

My husband and I had a fantastic experience with Gene from Make Cents of Dollars. He answered our…read morequestions quickly and was available whenever we needed him. His professionalism was top-notch, and he easily helped us understand and fix our complicated tax situation. The other thing that I appreciated about him was how he took the time to explain the taxes around RSUs, the selling of shares, etc... I highly recommend him to anyone looking for a reliable and skilled tax accountant, especially if you receive RSUs from your company and want to ensure you understand the taxes around that.

even I moved from pa I still loyal to them cuz I found them so professional and nice , they know…read morethe law not like almost of the accountants .I had a bad experience with them

I should have not give them even half a star. This place sucks! If they said that your schedule…read morewith them is 1:00 pm go to their place 3:00 or 4:00 pm to save yourself from the long aggravating wait. They should learn to value other peoples' time.

I used Macalpine Carll's services for five years. I would not recommend anyone use them for tax…read moreprep. They failed to file my tax returns on time on several occasions, and ended up costing me thousands of dollars in penalties. In the most recent incident, after failing to file my business taxes, the accountant simply would not set aside two hours to finish my returns. I ended up calling him several times a week for months-28 calls in total. By the time he actually did the returns, I had thousands of dollars in penalties. To top it all off, today, I learned from the IRS that Macalpine never filed my 2020 personal taxes.

Jim Wilson completed my 2017 taxes, and the work I paid for was superb. He was extremely efficient…read moreand timely, which is what one is looking for from a tax preparer. He also helped me get ready for 2018 with the new law changes in Washington. I am happy to use him again and I am not sure why the first reviewer offered such a negative response to MacAlpine Carll & Co, but I believe it to be fake news.