I went in for an inspection a few months ago and they fought me because my truck was lifted and…read moredidn't want to use a floor jack to lift my truck because it wasn't worth the $13 the inspection cost. Finally got them to agree to do it and they said it would be about an hour. I said okay can I come back in an hour. They removed me from the list and when I came back in an hour they had me wait an additional 2.5 hours. Not very good communication of expectation there. More recently I dropped off two wheels to get new tires put on. They told me the tires would be delivered at 2:00/3:00 and they would put them on and call me back. I called around 4:45 just to check in as I was busy working and they said they were done. When I asked why they didn't call and let me know there was no answer. I needed these tires to do work of my own. In the two experiences I've had there the customer service and care seems extremely lacking. They may do good service but I won't be the one finding out.

So I sitting here at this business and one of the employees walks out to a customers truck and…read moretakes it upon himself to turn this customers truck off. Yes this truck was loud but he had no right to do that. Come to find out that he had two dogs in there, this is why he left it running. When the customers says something to him about it he becomes very aggressive to him and the other employees start running their mouths to him. Very unprofessional in this business for this. Liberty does not have a lot of places like this to go to but you can bet my family and friends will never spend another dime here. If this had been me the situation would have gone very bad for that employee. They received 1 star because you have to at least give one! This is a zero star review for their behavior to a paying customer.Do not go here for anything.

I would never recommend this dealership to anyone, solely based on the service dept alone…read more Absolutely unprofessional and full of it. I ended up having to have the car towed to another mechanic because " they no longer cared" ( their words not mine). Absolutely ridiculous. Avoid. Avoid. Avoid.

My wife done me a solid and took my truck in for its first service Friday. She had nothing but good…read morethings to say about the folks at Wayne Thomas Chevrolet and the outstanding service they provide. She said the service writer Tiffany made her day and was a pleasure to work with. Thank you to the folks at Wayne Thomas Chevrolet, we will be back! Excellent, friendly, and on time service.

Not Midstate anymore. Even long term employees admit that its subpar from Midstate. They dont even…read moreaccept the Lifetime powertrain warranty that was sold from The previous owners. Ill be more than happy to express this in details. Ive previously purchased over a dozen vehicles from Midstate in the past. Sad times

I'm not going to say a whole lot as I don't want to mess up my friend's court case, but BUYERS,…read moreSERVICE PATRONS, AND CITIZENS BEWARE. My friend worked there for three years and not only did they screw her in the service department INTENTIONALLY misdiagnosing her car as needing THOUSANDS in repairs, they terminated her employment and her health insurance benefits even though she was one of the top salespeople every single month and had zero issues until she had to report her manager to HR for buying illegal drugs at work, abuse, retaliation, etc. Instead of doing the right thing, they tried to offer her a very small amount of "Gag money" hoping she would be desperate enough to take it especially now that they had forced her into two car payments and she's a type 1 diabetic single mother of 3 - they really thought she would give up her rights to even SPEAK of what they have done to her because they offered her 1/8th of her salary for "severance pay." She's told me some horror stories of service screwing people because it's "their job and they're told to leave their integrity at the door," of salespeople and finance trying to screw little old ladies out of money, things that would just blow your mind. If they can treat someone that made them a ton of money this way, how will they treat you? Think about it. When she can speak out, she intends to. Newspaper, evening news, this is a story to be told and unless they significantly increase their offer, she's going to move forward with a lawsuit and keep her rights to speak! As a side note, because of the stress she's currently been admitted to the hospital going on day 3 and found out that the hospital benefit they took out of her last check won't pay out because they specifically called the company and told them to terminate it on 5/3. She will have to file an appeal. They also took out hundreds of dollars for a rental they claimed she had up to the morning they terminated her although she was forced to buy another car at the end of the previous month. So they one hundred percent falsified documents to steal from her. Doctors are telling her the infection she's fighting has only gotten worse because of the stress. They knew she was battling a serious health issue and she had just submitted FMLA paperwork, but before the deadline, they wrongfully and illegally terminated her employment. Think about this next time you even consider taking your car to Modern for service or buying a car from there. They don't care about people. Only MONEY.

outstanding service. car broke down at 5am on the way to airport. left car on the side of the road…read moreand got an uner then called AAA (who also was great - Adams Towing) and had car towed to Brothers.Needed new battery and an alternator. they had me a quote by 8:15 am and the car was completed by 4pm for 980.00 when the dealership quoted over 2500.00. And they went to my house to pick up my wife so she could drive it home. 2 months before they diagnosed and fixed a faulty trailer hitch light for 92.00 when the dealership quoted almost 800.00 and they did it in 10 minutes.

My car broke down in Greensboro on my way to Asheville. They figured out the problem, found the…read morepart at a reasonable price, and i was on my way the next day. They even gave me (and my cats and luggage) a ride to the hotel i had to get, and even stopped on the way so i could get some kitty litter! They are great mechanics and wonderful people. I would give them 10 stars if i could!

Had a great experience with them replacing a cracked drive shaft probably paid a qtr of what the…read moredealership would've charged. They're honest and seem to be highly knowledgeable.

Excellent. Leslie and Greg really know the MB. I have been a customer for over 30 years.read more

My mother's check engine light came on with a code related to the catalytic converter. They gave…read moreme a very reasonable estimate compared to other places I checked. I delivered her car early in the them morning and received a call back just after noon that the work was complete. The price came in less than the quote! Everyone at this shop was friendly and answered all my questions. Wonderful service experience! Definately will go back in the future.

My family has been going to conrads since the early 2000's. They have always been nothing but…read moresincere, genuine and kind. This is one of my favorite shops, and even though I may not live as close anymore. I still would bring my car here with no hesitation. I've even had my car towed 90+ miles to get it here over another random shop. They are a little lite on the counter which runs into some communication lapse occasionally but I want my car worked on well, not quick and rushed. They have never hesitated to bring out the malfunctioning part and walk me through how it failed in the system. They are also are never afraid to tell me I have a couple more miles to roll on and to just plan for my next visit. Honest and fair priced mechanics. Having a good mechanic is like a good Dr... vital! Thanks for always taking care of my family and friends! -AK

Great service and reasonable! They have taken care of my auto needs for the past nine years and I…read morecontinue to go back to them.

I was scared driving home Thursday night with screaming brakes…read more I arrived at L A Tire and Jennifer and Michael welcomed me. Have a price to repair back brakes and the potential of another issue. I received a call two hours later my car was ready and it was exactly what they quoted me. Their customer service is wonderful, I highly recommend them. Thank you LA Tire for a great experience!

The service here is really great and recently had an oil change, tire, rotation and inspection…read more Thank you again and appreciate your staff for providing excellent services.

Go see the guys at Foster's and avoid the dealership shenanigans. You will save $$$ and get the…read morework done correctly the first time without the typical bait and switch of the dealer. We take our Honda, Toyota, and Mazda here now instead of Flow and Bob King, and have no regrets.