I went in for an inspection a few months ago and they fought me because my truck was lifted and…read moredidn't want to use a floor jack to lift my truck because it wasn't worth the $13 the inspection cost. Finally got them to agree to do it and they said it would be about an hour. I said okay can I come back in an hour. They removed me from the list and when I came back in an hour they had me wait an additional 2.5 hours. Not very good communication of expectation there. More recently I dropped off two wheels to get new tires put on. They told me the tires would be delivered at 2:00/3:00 and they would put them on and call me back. I called around 4:45 just to check in as I was busy working and they said they were done. When I asked why they didn't call and let me know there was no answer. I needed these tires to do work of my own. In the two experiences I've had there the customer service and care seems extremely lacking. They may do good service but I won't be the one finding out.

So I sitting here at this business and one of the employees walks out to a customers truck and…read moretakes it upon himself to turn this customers truck off. Yes this truck was loud but he had no right to do that. Come to find out that he had two dogs in there, this is why he left it running. When the customers says something to him about it he becomes very aggressive to him and the other employees start running their mouths to him. Very unprofessional in this business for this. Liberty does not have a lot of places like this to go to but you can bet my family and friends will never spend another dime here. If this had been me the situation would have gone very bad for that employee. They received 1 star because you have to at least give one! This is a zero star review for their behavior to a paying customer.Do not go here for anything.

My truck was sitting for a couple of weeks. Even though I did diagnostics myself and told…read moremechanics everywhere what was wrong with it they insisted on doing their own diagnostics so they could charge me 90 dollars. I called William at Freedom Auto Repair in Liberty and he took charge doing free diagnostic and fixing it the next day. I am sure glad I went and found this shop. This is now my go to Auto Center for all my automotive needs. William is smart, fast and honest, everything I have looked for but been unable to find in a mechanic. He is a good mechanic that will do the work right in front of you while you watch and will show you parts he has replaced so you know he really replaced the part instead of saying he did when he didn't like many mechanics will do. He will tell you what is wrong without inflating the problem to sound worse and will not tell you you need repairs you don't need. I urge you to try William at Freedom Auto Repair if you ever need your vehicle repaired. You will not be disappointed. I highly recommend Freedom Auto Repair and give them an A+ rating. No other mechanic can hold a candle to this automotive shop and the people are outstanding. Down to Earth and tells it like it is.

From the owner: Quality work lowest rates around read more