Kayla is the best tech! She is very helpful, respectful and caring…read more I will never believe she was rude to any client. Whoever leaves a horrible review claiming she cussed out a client is outright lying!!!

Long review so if anyone's in a hurry, just FYI - Don't come here if you or anyone you know has a…read moredisability. This place should not be in business. Story time. My wife has Autism and has complex PTSD and other comorbidities. On Thursday, vile vet techs 1, Becca tried to charge my wife $95 for a $25 medication, then claimed it wouldn't be until Monday before they would process the refund. Becca then tried to copy down her debit card's entire 16-digit number, exp. date and cvv! My wife decided that was pretty sus so she said she needed Becca to give her the card and the sticky note with the card info and she would come back Monday, which Becca responded to by claiming they were going to deny her refund if she didn't let them have it! Then, after she threw my wife's card at her and hit her in the face but insisted on keeping the sticky note, Becca then tried to mind game and gaslight my wife by screaming at her to f-ing calm her t*ts and stop threatening her and quit yelling. My wife was standing there with her arms crossed not threatening her, and she was speaking with a loud tone but not yelling. This made my wife start to escalate, at which point she did yell, and Becca said I f-ing told you you were yelling you stupid B* and laughing at her. At that point, vile vet tech #2 Kayla came into the room and Becca visibly calmed down to make my wife look like the crazy person. Becca called her a Karen and said she didn't want them to keep her card info on file. My wife tried to explain her condition and the situation, but Kayla didn't care and told her that her card info being stolen wasn't a big deal, she needed to calm the f-down and shut her f-ing mouth, no one cares about her f-ing problems and everyone's got problems. Kayla told my wife they would get her the refund before finally handing over the card info, and my wife decided to leave before she escalated to meltdown levels. She then said she was leaving and they tried to interrupt her as she was trying to leave, Kayla cussed her out and called out "I hope you wreck, go to hell, F-you you F-ing B" as she walked out the door. I was furious when I heard this so I had to spend my lunch break going and confronting them. They decided they couldn't take the same emotional liberties with me that they had with my wife for some reason. I was trying to keep myself calm but had a stern look on my face, was visibly trembling, and I'm 6'5", 270lbs, so that might be why. When I told them who I was and why I was there they magically had the refund receipt ready. Wow. So much for the wait until Monday bs. Then they spun this entire story about how it was all a big misunderstanding and they were sorry and they wanted to apologize. I was confused and thrown off by this, so instead of chewing them out, I said I would let her know but no promises. At this point, my wife came in to see what was taking me so long. I turn around and tell her what they said, and they start smirking and staring her down while my back was turned. (My wife was recording on her phone so I saw it on the video.) I feel ashamed and humiliated that they duped me and I regret that I didn't back my disabled wife up the way I should have. My wife, who was justifiably upset, then said they were not sorry and she did not forgive them, at which point Kayla said in a mocking demeanor "since that's the case, Becca, call the police." This was the first time in the whole process that they asked anyone if us to leave or threatened anyone with the law. Words cannot describe how viciously livid I am with these people and this place. Becca and Kayla are abusive psychos and should not have any kind of job interacting with customers! If that place still tolerates their behavior they don't belong in business!

I love this place. They really care about you and your pets. I wouldn't go anywhere else. And I…read moredrive from Lubbck, it is sooo worth it. They have helped me tremendously and my Lexy... Thanks guys!!

I have no experience with Terry County Veterinary Hospital other than you guys transferred a rescue…read moredog to Colorado that we ended up adopting. Thank you so much! The dog, Atty (the name she came with from Texas), is such a wonderful dog! We adopted her 6 weeks ago in Colorado from All Paws Matter, the rescue organization she finally ended up with. You were an important part of the process and I want to make sure you know how valuable your part was and how much we appreciate you! Thank you so much.

This review is LONG overdue. When I purchased my Cane Corso I felt it was an absolute to train her…read moreearly and correctly. Losing control of this breed would certainly lead to failure on all levels. I met with Richard and he knew exactly what my dog needed from day 1. We had several training sessions with him and the changes my dog went through were absolutely amazing. After the first session, we were already able to do things with her I thought would take weeks to accomplish. Still, 5 years later, I get so many compliments on her behavior, demeanor, and obedience, i could never thank him enough. As a vet, Richard wouldnt take payment ftom me, so hopefully, my hummingbird cake was payment enough to show just how grateful i was and still am, fir his kniwledge. Thank you Richard. Dana Mora And Chicauhic (Chuca)​

I am a first time dog owner and I adopted a shelter dog, who was returned twice and had high…read moreanxiety. Not wanting to give up on her but also at a loss of what to do, I called Mr. Kelley. In the five trainings, we had with him my dog has completely transformed. Once a dog with high anxiety and scared of everything and everyone, my dog is now much calmer, more confident, and much better dog over all. Mr. Kelley helped me learn how to be a better dog owner and provided me with so many tools to help my rescue dog adjust to life outside the shelter. I 100% recommend him!

Gentle, honest, kind staff. They didn't make me feel bad for…read moresobbing as I came to look at urns. They were gentle and never once pressured any sale during my visit but were kind in showing me all the options they had available. Everything was very reasonably priced, even their extras, like necklaces and such, were reasonable. They made sure my girl's little box was neat and tidy and sent me home with her little package and paw prints well done and clearly visible.

We were pleased w the professional cremation service and promptness…read more Thank you for your service. Highly Recommended