Absolute worst people to deal with. The lady who owns the business and some of the houses is a liar…read moreand tries to get the people to pay thousands in damages that they didn't do when they move out. DO NOT RENT! And if unfortunately you do, TAKE GOOD PICTURES of the property. Protect yourself.

We rented a 3-2 home in NE Fort Wayne for two years until we bought a house. The Rental Connection…read morealways handled our needs on a timely basis. We paid our rent 1-2 days before the first of the month and were good tenants who cared for the home as if we owned it. We received our full deposit back on move out.

Patrick assisted me as the property manager of a rental home I lived in for 2 years +. There were…read morenever any delays in service requests. He was super responsive to any one off questions I had about payments, the lease, or various things that came up. He was/is honest, helpful, caring, & just a great person to interact with. Can honestly say I would work with him in the future if the opportunity presented itself. Keep up the good work!

He helped me aside from my past eviction and worked with me to figure out what to do he helped me…read moreso much I don't know what I would've done if he hadn't helped me as much as he did

As a first-time home seller, I cannot say enough good things about Jen and Jane at RE/MAX. My…read moresister recommended them to my wife and I and from day one, they proved their expertise. They have been in the market a long time and we found them to have a fantastic intuition for what buyers want and what they'll pay. They guided us flawlessly through the entire process: * Smart Pricing: Pricing our Fort Wayne home was challenging because it truly is the nicest property in our neighborhood, but they did a fantastic analysis of the local comparables to find the right listing price above all of them. and then a week later tweaked it based on open-house feedback. It was the right move. * Speed & Preparation: They gave us exactly the direction we needed during their walkthrough to prepare for an open house, which they had up and running within just a week of us hiring them.. We had an offer in less than two weeks! * Strong Negotiation: They skillfully navigated the buyer's requests and negotiated the final sale so I walked away with the exact cash amount I was looking for. * Incredible Communication: They promptly answered every single email, no matter how many questions I threw at them, even at 11:30pm at night! When we needed to fix a couple things in the house before selling, they knew all the people to call for a great job at reasonable prices. Jen and Jane really got to know us and what we wanted. We felt very comfortable with them the entire time, never felt pressured, and always felt as if they had our best interests at heart. They truly know what works and it showed in the results. We are SO thrilled with the outcome and highly recommend them!

I am writing this review for Jane Yoder and Jennifer Jenson to help others who might be searching…read morefor a realtor. Reviews have previously helped me when looking for reputable businesspeople, so I would like to pay it forward and provide a review for Jen and Jane. The most important traits I look for when considering business transactions are honesty and trust. I don't want to question someone's motives in a business deal. I can assure you that Jen and Jane will not mislead you in order to make a sale. For the past 12 years that I have dealt with them, above everything else, they wanted to be sure I was happy with my home purchase. This is the second time I have bought/sold with them, which is the greatest testimony that I could possibly give. For three years, I searched for a home in the country. I had specific requirements: an up-to-date house that didn't require a lot of work to make it comfortable, no neighbors close to me, and a property that was low maintenance. I quickly found out that these properties are hard to find. I called Jen and Jane many times to have them show me places, or to get their opinion on whether the price was appropriate. Time and again, they gave me their input on the condition of the homes. They also looked up information and history on the septic systems and what would be required by the county. (I have zero experience with that). They wanted to make sure I wasn't buying something that would become a problem later. Keep in mind that in three years we looked at several places, and that they were not paid every time they did this kind of work. My point is that they never pushed me, and always went through a checklist of things to consider before buying. It was clear to me that their priority was to make sure I was happy with my decision. Whenever I called, they were happy to arrange a showing for me. Three months ago, I found my dream home in the country. Jen showed me the house, was honest about the pros and cons, discussed the price with me, and helped me though the process of making an offer. She was excellent at keeping me posted with details since mine was not the only offer. Within 24 hours of making the offer, my bid was accepted. Jen continued to help me out after the sale and set up another showing so that I could measure the house to make sure my furniture would fit. When it came time to sell my place, once again I relied on Jane and Jen's experience to let me know what things needed to be done before selling. They advised me to have a few things painted and made the arrangements to have it done. They also arranged to have some skylights cleaned and a couple of repairs done. It should be noted that Jane's husband is an excellent resource when it comes to questions about repairs. He has built several houses himself and is experienced in the trades. He was willing to take a look at my place and give his help. Jen and Jane also have connections with reputable tradespeople who do good work. This is invaluable since I am inexperienced, and we were working with a deadline. Jane and Jen both helped me set the price for the sale of my house. I trusted their experience in the market to do this. They held an open house and there was strong interest. They gave me feedback on all the parties who toured the house. When there were individual showings, they sent me emails with the reactions of the prospective buyers. Once we got offers, they discussed them with me and guided me through the process of selling. We made a counter on the offer I chose, and I was pleased with the price. My house sold in less than a month. In summary, I can't say enough good about my experience with Jane and Jen and the help they gave me over the years. They are so pleasant to work with that every encounter with them is enjoyable. If you are looking for realtors with honesty and integrity, you have found them, and you will be very happy if you use their services. I don't plan on selling my dream home anytime soon, but if I do, I will be calling them again!

Terrible service. Awful communication. Poor decision making. The reason I am looking for a house in…read morean area without an HOA.

Best property management company in Fort Wayne. Their service is top notch and pricing is best we…read morecould find. Would highly recommend. They take care of everything and keep the residents happy.

This is a review from an apartment owner, who contracted Eisaman Property Management for management…read moreservices. I've been in multifamily property management for over 10 years, with top national companies. I'm not going to mention specific names regarding who I dealt with and try to stick to just the facts. Eisaman is what you might call an apartment "loss leader" in Fort Wayne. What I mean by that is, their managed property in Fort Wayne consists of poorly maintained, low rent units mostly all in less desirable, high crime rate parts of town. It is clear that this is their niche for both property management and sales. Carving out a niche like this is not a bad thing at all, but for property owners considering Eisaman as a potential management company, this can be a good yardstick for the quality of service and maintenance they provide. Setting up a niche market in the low rent districts like Eisaman has, results in a very low bar for most aspects of management - especially maintenance. Much of their managed property appears to be owned by the company owner himself. This is also fine, but if you are a potential client, keep this in mind when it comes to setting your expectations as far as where you fall on the Eisaman priority list. There was a combination of poor management practices and inexperience that led to many "little" things being done wrong. If you have experience in property management, you understand how certain little things can come back to haunt 6, 12 or 18 months later. I won't spend time listing out the many little things that were done incorrectly (regularly misplaced rents, electric baseboard heat left cranked up on high in a vacant unit, etc.). If as a potential client you'd like to reach out to me in a PM I'd be happy to give you a more detailed and facts only overview (I have no personal angst with Eisaman, they just did a poor job). The final act before Eisaman and I parted ways was an apartment turnover quoted at $1205.00. When the bill came, it was just under $2000. (I received no calls during the turnover for approval on change orders, etc. Per our original contract, I had to approve anything over $100). When I questioned the unexpected increase in the cost of this turnover, first I was met with resistance. To continue to be fair and stick to just the facts, after pushing harder, they did waive/refund the $700+ unexpected overage. (I can say that I would be swiftly terminated by most all of my clients if this same thing occurred on my watch.) After this turnover incident, I received a termination letter from my property manager at Eisaman, saying that we "had different management philosophies" and they would be terminating our contract in 30 days. A couple things about this. First, Eisaman's management contract is a long term contract (such as 12 months) and doesn't allow the client to terminate early without a fee (but apparently it allows Eisaman to cancel). In my experience on both the manager and landlord side of things this is atypical. Most property management contracts for 3rd party multifamily management are month to month with a 30-60 day notice period for termination. Second, although Eisaman gave me a 30 day notice, they terminated after about 2 weeks, just cold turkey. Luckily, by that time, I had other management lined up, but I found the "bait and switch" unprofessional. In defense of Eisaman, there is definitely a dearth of good multifamily property management firms in Fort Wayne, and housing is cheap. This all leads to a vacuum, giving Eisaman more of a market share than they should probably have and allowing just about anybody with a pulse to enter the business of owning rental property. Like most 3rd party managers, (this is my opinion) the whole office seems overworked and underpaid. Again, if you are in the market for property management services in Allen County/Fort Wayne/ Auburn area, feel free to PM me and I am happy to provide more details.

Terrible company! Wasn't able to actually move in until way after our date, still with tons of…read moreissues, and the answer is always "I don't know how/why it's that way" and the only thing you get is empty promises, rude remarks (like saying the issues are due to your karma) and lies!