7+ Years and counting with them. Safe and clean. Lee is a stickler for paying rent on time, but he…read moredoes work with you for the date that is the best for you rent is due date.

Reliable and safe. Entire area is fenced and owner lives on ground for safety. Extremely affordable…read moreand easy payment system. Various sizes available.

Office hours are sporadic. Poor service, Gave me a unit that is difficult to close and lock (but…read morewhat do you do after the movers have moved everything into your unit?). Discussed it with on site manager, he shrugged his shoulders. I went by today to pay by check since I am waiting for a stolen credit card to be re-issued. Site manager not on property again. Could not get into gate. Called the phone number multiple times to be let in and make payment. No answer. Went back twice today before on site manager was present and could let me in. Would not waive late fee despite his Repeated absences. Asked office manager why he did not leave a note on the door if he was gonna be off the property - I got a blank stareI would recommend looking around at other storage units before getting stuck with this company...

Veronica is wonderful! The rental process was easy and the building are older the facility is…read morealways clean. Nice office too!? We always rent at Chase.

My second review. Still waiting for over 4 months to have my unit repaired. The onsite manager is…read morenice, but apparently a repair is out of her responsibility.

We have stored our RV here since they opened. 1. Billing is automatic and receipts are quickly…read moreemailed. Always accurate. 2. No problems with physical facilities: electrical source is dependable, dump station and cleaning areas are clean and various additions show up- for instance, wood for securing rig while cleaning. 3. Quarterly newsletter to keep us up to date so I never feel as if I don't matter. 4. Gate and code has never given us any problems. 5. Once, we put our levelers down after parking and 2 days later we received a very polite email asking us to please come and raise them as they would damage the parking surface. I appreciated the politeness and was impressed with the patrolling of the area. We are delighted with the service and facilities and recommend North Harbor without reservation.

Came on the same day I called. Did not damage any of my walls, stairs or furniture. Very polite…read moreand even moved a few pieces that we had not planned on. Will def use again!!

For the second time, my wife and I utilized the wonderful services of On The Move, moving company…read moreand had excellent results. I shopped around for various moving company quotes which ranged in under $1000 to over $4000. Primarily, I looked at 3 things to help in selecting a moving company: 1) Reviews 2) Price and 3) Location. As we were moving houses in-state (from Cumming to Duluth), it was important to find one that was not very far away. My wife and I made several smaller trips to the new house with boxes to help save on the costs. Pro Tip: - If you're able, consider moving smaller boxes by yourself piece by piece. This saves overall time on the day of move and their final quote. - I disassembled as much furniture as I could before they arrived. (bed frames, mirrors in boxes etc.)As such, the movers told me how grateful they were and also helped to lower the final costs a bit. Setting up the move: - Simple process of going to their website and submitting items needing moved. Since we had mostly the heavy bulky furniture, it made quoting process simple. - Once I narrowed down OTM, I made contact Lauren W. via phone who was very friendly and responsive. I informed her that I had an upright piano that I requested to be moved and she made sure to put in the work notes that the movers would need a piano dolly. - I paid a $150 deposit to "lock in" the date. Communication: - OTM movers were very responsive with keeping me updated with times of arrival and any questions answered. - They sent emails a few days before the move and the day before. They also called about an hour before they arrived to do a final confirmation. Day of Move: - On the day of the move, the crew (Joseph, Jayson, and Archie) showed up on time with their big box truck. - They greeted me then did a walk through to ensure they understood all the items needing moved. Once they understood, they went to work and started in. You could tell they were pros in how they communicated to each other with how they lifted and moved items. - From start to finish at the "old house" took about 2-3 hours. - I informed them that the piano had gotten damaged by other movers in the past and I did not want it to happen again. They made sure that it was handled with care, and it was. - After everything was moved to the truck and tied down, they did a final walk through with me to ensure they had not missed anything. - As it was getting close to lunch, Joseph communicated that they would be taking about an hour break and would meet me at the new house. - They arrived at the new house on time, then I told them where the furniture would need to go. They again started transporting the furniture. - 2 guys typically unloaded while the third assembled. - After everything was unloaded from the truck, I did a final walkthrough with Jayson to ensure everything was where it needed to be, no damage was present and if I needed them to readjust or remove anything. Costs: - While the quote was estimated between 850-950, the actual cost was 1331.69, which I felt was fair. - I paid with check and they lowered the overall cost a bit to wave processing fees if using a CC. Pros: - Joseph (crew chief), Jayson, and Karchie did a great job. They were friendly, enthusiastic, hard working, and communicated well. - They moved 2 heavy refrigerators at the "new house" when asked. - They appreciated that I had taken time to disassemble furniture beforehand and didn't have many boxes they had to pack or load. Cons: Minor complaints: these can be corrected by their crews being more aware of surroundings at customers houses. - They left used and empty tape rolls, soda bottles and trash in the rooms instead of cleaning them up. - After they had left for lunch, I did a walk-through at the "old house" and discovered one of them had forgotten to take their drill they used to assemble some furniture. They were glad when I gave it to them and seemed embarrassed that it had happened. Final thoughts: - OTM is a great company to have you help with your move. I felt the prices were fair and the workers they employed were great. - While we didn't run into serious issues (furniture damaged, personnel problems etc.) I'm confident that OTM upper leadership would not hesitate to make sure the problem was corrected and alleviated. - Another happy customer for OTM!

Do not use these overs. We paid for full coverage and they left a LOT of my items IN MY OLD HOUSE!…read more Then they proceeded to damage expensive furniture including my bed, nightstand, crystal lamp, floor lamp, and desk among other items (14 in total). The items were severely damaged and they refused to replace them and instead insisted that they could be fixed and we could not make further claims after the repair. Extremely dishonest liars and we have an attorney who is filing a lawsuit again them probono for full damages!

The absolute worst place to rent at. The gates are always tore up. Either they won't open, or they…read morestay open. And heaven forbid get a climate controlled because because those doors won't open half the time either. The customer service won't answer to help you. So when your locked out, your SOL. The outdoor units leak rain and they do nothing to help you with your items being destroyed. If they do move you to a different unit, they try and charge you for it. The camera system doesn't work half the time and there are constant break ins. I have a total of 4 units slap full and try to operate a business from them and more times than not I can't get in the building to get things. I will be moving out all units this week. You get what you pay for here. They are a little cheaper than Athens, however, they suck! I honestly don't want to give them a one star, if a negative star was a thing that's what they would get.

Service is great. Place is neat and clean uneasy to get someone to help. Convenient location.read more