I am giving this salon a 3... but really it should be a 5 (for customer service) and a 0 (for…read moreactual hair colouring.) AMAZING CUSTOMER SERVICE DESK! They got me a full refund when the stylist turned my hair an odd shade of grey/blue. The stylist: did not do a good job on my hair; she also tested a new product on me she had never used before. She admitted her mistake but had very little time in her schedule to do my hair. She left it limp and flat; no style. It was an awful experience. I really trusted this salon and except for a great front desk, it was a major disapointment.

I visited the hair factory today, this was my first experience in St. John's Newfoundland being at…read morea hair salon and spa. I just moved back from Alberta last month and I was so excited to have a Newfoundland experience in a salon and spa. The pedicure that I received from the esthetician was so good it was a five. On the other hand my haircut experience was a one. If I could give it a 0 I would because it was such a disappointment. Stylist that I had was very preoccupied with the client that she had before me. Left me a few times. I feel that I was overcharged for my service, I do not feel that the shampoo that I was given was very good and I had a basic haircut. She blew dry my hair and did not flat iron it or didn't even show me the back in the mirror to check to see if I was happy and sent me on my way. I was charged $80 for the service and I don't even know what I got. My husband came to pick me up and was wondering what was wrong with my hair. I give the spa a 5 The salon is zero. My Spa experience was wonderful but my salon experience was very disappointing and I will never ever be back to the salon and I will spread the word.

Very skilled technician and awesome customer experience. Clean and professional looking home based…read morestudio.

I was visiting family from Toronto and was nervous to get my highlights done based on online…read morereviews alone. G did not disappoint! He was so careful and thorough with my highlights and I walked away with the best highlight job I've ever had! G and everyone else at the salon were so lovely. I can't rave about G Salon more- it's the truly best! :)

It was the best hair cut I ever had. Sara was wonderful. I have curly hair and have never had…read moreanyone give me such a great experience and my hair turned out awesome. Would recommend them to anyone

I had my first visit to The Head Room. I went in with a problem with my hair color and cut. I was…read moreso impressed just walking into the place,,it was very inviting, comfortable and peaceful. I was greeted by my new stylist, Bernice..and she is a keeper. I left feeling important, brighter eyes, brighter smile, and absolutely delighted, it was like I got a complete make-over. I will never go anywhere else again. Bernice knows how to treat her clients, and listens and discusses treatments and suggestions and methods. THANK YOU, BERNICE. See you in six weeks for my maintance appointment. Regards, Ruth Lundrigan

I've seen Colleen here for numerous visits now. Her maturity, confidence, experience and calm but…read moresure personality puts her clients at ease and gives them the knowledge that they are well cared for and trust that they will receive an expert service. I highly recommend her as your go to esthesician.

A cozy, bright, relaxing home salon atmosphere . quality of service and lash set was amazing…read more highly recommend and tech was super friendly and accommodating.

First time there, great service. Hair was cut just the way I asked. Jess was very friendly and…read moreattentive to the way I wanted my haircut. Good atmosphere friendly service.

best barbershop ive been in vibes are unmatched…read moretop notch customer service is so good i highly recommend this place