I have been a regular at this spa for more than a year. I love the staff, and the products are…read moreamazing. The spa is in an old house on Lemarchant Road and doesn't look like much from the outside, but don't let that deter you. Once you step inside, you smell the wonderful aromas and you'll find that the older building just adds to the charm of the place. I've tried many of their services, including massage, pedicure, all-over exfoliation and facials. I usually treat myself to a package so that I can be pampered for a couple of hours! The staff are very friendly, caring, responsive, and have excellent product knowledge. They do a thorough job and always make me feel as if I'm the most important customer they have. When I leave the spa, I'm so relaxed and pampered I practically float out of there.

Had a fantastic and memorable day with my mother at this day spa. All my email inquiries were…read moreresponded to in a timely manner and the ladies helped me plan the perfect spa packages, catered to my needs. Upon arrival we were warmly greeted with a cup of tea and only had to select our polish colour before being whisked upstairs to our private treatment room. We had selected body and nail treatments and had the same friendly and professional estheticians for the whole afternoon. The quality of the treatments were all top notch. Couldn't of asked for a better experience. Thanks again ladies, we will be back!!!

Ok first of all. This historical home is the PERFECT spot for a spa. The minute I walked in, I…read morewanted to just stay there forever. As for my treatment: Sarah was amazing!!! So warm and friendly. She did my mani-pedi with utmost care for the little details. I seriously don't recognize my feet! They are baby soft through and through. She made a solid recommendation for my finger nail colour, I'm obsessed! I wish I lived in St. John's, 'cause I would come here on the regular.

Who wouldn't want to relax and have a spa treatment in a historic, turn of the 20th, fully restored…read moremansion across from Bannerman Park? The location is luxurious and quiet. The staff are caring, friendly and only as chatty as you want/need them to be. Could have used a bigger selection of nail polishes for the pedicure I had, but the salt scrub and massage lotion had a wonderful, tangy citrus smell that relaxed me immensely. The start of the appointment was made that much better with a chai latté, and also did a wonderful job of making me forget about my email for he duration. Thank you, Winterholme spa. I will be back!

This review is based solely on our experience at the restaurant. We were staying nearby and decided…read moreto stop in for breakfast. We had a great meal. Superb & very friendly service from two young gentleman. The food portions were generous...thankfully not over salted...tasted great and with good coffee. Zero complaints. Unfortunately no pics, as I was too hungry and forgot!

Reserved 2 rooms for 3 nites. Lasted 1 nite befoe cancelling reservation. Our bed was…read moreuncomfortable And clearly needed to be replaced. The king mattress had a large sag in the middle. 2nd room shower proved difficult to use thereby soaking the floor. Our room had 1 broken light in the bathroom & there was a very loud hum coming from the refrigerator requiring me to unplug. Not worth the Price. Additionally, the blackout curtains cover the AC unit functionally not providing AC.

This has been my salon of choice for nearly two years now -- or at least it was, when I had a job…read more My hairdresser is named Vanessa and she's the kind of girl who knows exactly what will look good on me the minute I walk in the door. She's also extremely tactful and somehow manages to convince me the "straight-across bangs" I want would be hideous for my face shape without making me feel like an idiot. Their soundtrack always rocks. Regina Spektor followed by Fiona Apple? I love it. If anything, their complimentary head massage alone is worth coming for. I'm not kidding, I have to refrain from telling my masseuse to STFU while his/her fingers are delicately rubbing my poor exhausted head so I can completely immerse myself in the moment. If you get your hair dyed, they'll even give you a free foot soak. I've never felt so feminine as I have with feet dipped in hot, fizzing water while hair is wrapped in a towel and flipping through beauty magazines. Gives the illusion of luxury. I also once had a make-up lesson here, and ended up spending a fair chunk of my pay cheque (back when I had a job) on make-up and other goods. That was almost a year ago, and I still have most of the items laying around in good shape. All their products are completely high quality and nature-friendly. Read: expensive, but worth it.

I visited this salon for a hair‑color service and was disappointed with both the results and the…read moreoverall experience. The final color did not match what I requested, even though I provided a clear reference photo. The outcome looked uneven and noticeably different from the shade we discussed. What made the experience more frustrating was the lack of customer care afterward. When I expressed my concerns, the salon staff were dismissive and did not make any effort to address the issue or offer a solution. The response felt indifferent, and the customer‑relation aspect was not met at all. For the price and time involved, I expected more professionalism, attention to detail, and a willingness to help when the results were not satisfactory. I hope the salon improves both its consultation process and its approach to customer service moving forward.

Do NOT get your eyebrows waxed here!!!! I used to have nice thick brows. Went in a year ago and…read moreasked for a simple "clean up" and they absolutely butchered them. They changed the nice, natural shape to make them thick on the base with an almost vertical line straight up, and the thinnest tails ever. I went back to complain and they tried to fix them but ended up giving me tiny, thin, and SHORT eyebrows instead. It was truly mortifying. I've spent the last year trying to grow them back with no success. I have bald patches everywhere. I've spent hundreds on different brow makeup, I have to draw my brows on every day now (and I HATE makeup). I'm now paying hundreds for microblading to fix this mess. Do NOT make my mistake - avoid this salon at all costs!!

Was in St. john's for a visit and wanted a couple of esthetic services done. Location was…read moreconvenient to Stavanger shopping area. First off, I am pretty easy to please and rarely grumpy. When I called to make the appointment, I encountered the surliest person ever. I was a terrible inconvenience with the talking and the asking for an appointment. Hear the sarcasm? That's the tone I encountered and I was horrified. Appointment booked. Went to spa and it was very clean, lots of products and extremely busy. Same person from phone checked me in. Her mood did not improve with time. Esthetician was very friendly, efficient and particular over her work. I could not fault her at her skill. Unfortunately when I got home, the eye brow wax actually tore skin which has never happened in 15+ years. Otherwise a good job. Check out was ... No how was your experience? No chit chat. Actually took calls when taking my payment. There were 2 people on the desk so I expected something else. It's what I am used to at other spas I have been to visit. Prices were average to above. Will I return? Unfortunately no. When I was asked by family and friends there about my experience, I told them my experience and left them to form their own opinion. Sorry to say they were not interested in trying it.

It was the best hair cut I ever had. Sara was wonderful. I have curly hair and have never had…read moreanyone give me such a great experience and my hair turned out awesome. Would recommend them to anyone

I had my first visit to The Head Room. I went in with a problem with my hair color and cut. I was…read moreso impressed just walking into the place,,it was very inviting, comfortable and peaceful. I was greeted by my new stylist, Bernice..and she is a keeper. I left feeling important, brighter eyes, brighter smile, and absolutely delighted, it was like I got a complete make-over. I will never go anywhere else again. Bernice knows how to treat her clients, and listens and discusses treatments and suggestions and methods. THANK YOU, BERNICE. See you in six weeks for my maintance appointment. Regards, Ruth Lundrigan

I have curly hair which isn't always the easiest to deal with but I went to see Emily here for a…read morecut and new style (!) and she was wonderful. She knew what to do with curls and helped me get a new short style and gave great advice on products for curls.

I had a cut and foils/colour with Jessica and I was very happy with the results and the service!…read moreIt's a comfortable, clean place and I left very pleased with my hair! She listened to what I wanted and the results were what I had hoped for and more. A friend had recommended another stylist who wasn't available so I went with Jessica and I'm happy it worked out that way because she was wonderful and I don't think anyone else could have done a better job!