Clean and well-appointed branch with friendly staff and functional ATMs (when you're thankful for…read morethe little things).

A BIG shout out to Kaitlyn Pacheco with First Resource Bank!…read more We have been with First Resource since they came on the scene around 2005. They are consistently helpful, cheerful, knowledgeable, patient and understanding. It is rare to find such remarkable customer service. Today I received assistance from Kaitlyn Pacheco with First Resource Bank. She helped me figure out a messy and confusing issue I was having. Wow! What a gem she is! She is the epitome of an employee with fabulous customer service skills. When I got off the phone with Kaitlyn I felt pleased she solved my problem and I wasn't grumpy like when I am after dealing with a certain huge Philadelphia health care company. Kudos to Kaitlyn and the other First Resource employees who treat us with respect and work hard to earn our business.

We moved to First Resource Bank a few years ago. They are so responsive and everyone is…read moreknowledgeable. The people who answer the phone are able to help out with just about anything. Especially Antoine who is so helpful and a really nice person!

Everything is not right with this bank they don't help you they have attitude when you ask for help…read moreon line banking is the worst bank ever cant send money had 10 issues with this bank only had it for 2 month I'm getting a new bank asap

I had three issues with this bank in 3 months. I am withdrawing all my money and closing my…read moreaccounts.

I have been dealing with this bank for 40 years, through transitions since Meridian Bank…read more Knowledgeable staff is helpful and eager to This branch has served me well with consistency and respect. I appreciate and use digital banking as well.

Worst bank I have ever dealt with. Lots of hidden charges. Bank with another bank , you will save…read morelots of money short and long term.

I went in to make a change to my account and Jared was great with helping me make the necessary…read morechange. While getting ready to go on vacation, I was alerted with a possible hack into my account. Jared made the necessary change and assured me that everything that was already paid on would be ok. Thank you Jared! Nice meeting you.

Worst customer service…read more Glitch in the computer system and got locked out of my account . Can't access my account . Told it will take 1 to 5 business days for someone in it department to get back to me . Waiting for regional manager or store manager to also call back

It is impossible to get anyone at Citadel anymore, the automated system doesn't understand anything…read moreyou say. I went into Brookhaven branch to ask why my interest on my CD wasn't adding up? I was in there over 40 min., the person waiting on me didn't know so they called another person over, she couldn't explain! I asked for the Mgr who was busy. I left!! He left me a voicemail with his extension.That was last week! I have tried Cb several times, it just rings! I went back into the branch and he wasn't available. I am now going to file a complaint with consumer affairs. I have had prior negative experiences as well.

They illegally added thousands onto a car loan, refuse to speak to their own rep about their screw…read moreup, and now that the loan is paid off they still repo'd the freaking car without letting the police know!!!! 10's of thousands of dollars gone because some company doesn't feel they need to act professionally and in a legitimate manner NEVER NEVER NEVER USE THIS PLACE FOR A LOAN!!!! They will take your money and the car and ignore their own employees when confronted with their error.

I have banked with Fulton for years now and the Exton Branch has gone through many upgrades in…read morepersonnel over the years and I just don't think they can top where they are right now. The folks at this branch are EXCELLENT and will go out of their way to provide nothing less than the best of service. Fulton is known for maintaining a personal feel/connection with their customers compared to the bigger corporate banks. Among local Fulton branches, the Exton branch is the best!

We have banked here for several years, and until this past year my review would have leaned…read morenegative. However, there have been changes at the bank in management, and I just went through a number of situations where the personnel at that branch shined. The people that helped me bent over backwards, and most importantly, advocated for me. It's been a long time since I had anything positive to say about banks, but I am happy to say they are doing a great job.

I've been banking with Linkbank for several years now. They are a local bank with multiple…read morebranches, friendly tellers who will answer your questions and they have online banking. The online banking in particular is useful. However, their app needs updating every other week. If it isn't updated, you keep getting glitches. The online banking feature will not work with many browsers and even then, it will never, ever, ever work with Google Chrome unless you have the latest version at full update. Also, while not a big issue, when I started banking here the basic account, I believe, was free of any monthly charges. But recently was switched over to a 10$/month fee if less than 100$. Not the worst thing in the world but worth mentioning.