Asked a question and they helped. Helen was great enough to go the extra miles. The bank looked…read morecleaned

Customer service is not good. Instead of them trying to help you,They try to send you away and give…read moreyou a number to call. Unless ur doing a simple deposit or withdrawal coming here they make you feel like ur burdening them. The Elizabeth branch is much much better!

This branch's drive-thru ATM is out-of-order or can't do different functions (dispense cash, accept…read morechecks, etc.) regularly. The ATM in the vestibule is now only open when the bank is open. Inconvenient. The parking lot is so small you regularly have to wait for a parking spot. On the bright side, the staff inside does a good job. Teller Kathy, I think that's her name, is friendly, quick, and knows her stuff. They have two ATMs inside the bank as well so if the line is long you can use those instead, and I know the one on the left gives $5s and $1s in addition to $20s if you need smaller bills. The bankers at the desks are pretty efficient as well.

Hey hey Adventurers! The few times I've had to come here the ATM's outside are either down or not…read moreaccepting deposits, or the machine doesn't read the bills I submitted. The times I had to interact with staff, so far it's been good no issues. But the one time I had to withdraw a 'large' amount for me the guy laughed and said that's not a lot. Even if it's not a lot to you and I gave you a slip of paper to read, don't say it aloud and scoff at me. Like someone could hear and rob me for $20. Anyhoo, def recommend going to Metuchen, staff is nicer and way more professional.

I went to this bank recently and was pleasantly surprised. Parking was super easy , as for there is…read morea large lot with plenty of spots. Upon walking in I was greeted immediately with friendly faces. The assistant manager Maureen came out immediately and introduces herself and asked what brought us in to Northfield , once I explained she and invited me into her office right away. She explained all types of accounts to me and all of their services. I am no familiar with a lot of banking information so to me this was extremely useful. Everything was explained in a simple manner that it didn't feel like she was just trying to up sell me like people at previous banks have made me feel. Once I figure out a few house keeping things I will most definitely be going to see Maureen and the rest of the friendly staff at this location. AND THE BEST PART WAS, there was hardly any wait at all. What a score these days when it comes to visiting banks I usually expect a headache by the time I leave however this experience was fantastic. I will be recommending Northfield bank to my friends! It is nice to know you can still get such great customer service in the crazy world we live in.

I absolutely love this Branch, tellers and bank specialists are extremely nice and helpful…read more Location is extremely clean and upscaled to the future of banking, I absolutely love the interior design ! They also have a drive thru ATM which is a plus ! Angelica & Michelle, are the best! Probably. Best customer service I've ever experienced.

This place is pathetic rose an employee screwed up my credit card and had the nerve to make up some…read morestupid excuse instead of apologizing and was rude. I would recommend any other bank even burying my money in the back yard before I used these pathetic idiots.

Been coming here for a year. The staff is pleasant and friendly. Only draw back is the parking…read morelot is quite small small making it difficult to find a spot. Besides that this place is the only TD in rahway.

Joe at Oceans First is amazing fantastic customer service extremely helpful wanted to carry my…read morebundles of loose coin for the coin machine. 100 % for the customer

Top Service Here! The people at OceanFirst Bank in Westfield couldn't be more helpful and…read morecourteous. The associates behind the counter always give me a cheery greeting when I enter and then give outstanding service with a smile. Special shout out to Jodi W (commercial lending) and Brenda G, VP aND Branch Manager for their guidance and assistance! One of the nice things about using small, local banks is that you get much better service than from the monster banks!

We owned a home in Oceanport, NJ that was completely damaged by the super storm Sandy…read more After nearly 11 months of battling contractors and wading through SBA and FEMA paperwork, our neighbors Dana & Doug Miller [Dana Miller works at Weichert Realtors in Rumson, NJ] opted to fight our right to rebuild our property by threatening the town with a lawsuit. Their attorney's letter demanded the planning board in Oceanport rescind permits we were legally issued in February 2013 or his clients the 'Miller's' will sue the town. With the NJ Variance Waiver that was put in place following the super storm Sandy there was no need for us to go before the town planning board if we rebuilt within the original footprint, which we had complied with. Needless to say, Oceanport wound up rescinding permits forcing us to go before the planning board. From September 2013 through March 2014 [five months] we were in battle with Oceanport's planning board in order to have them reissue the permits they rescinded so we could continue to rebuild our house. Between the emotional distress of the storm, our personal losses and financial devastation I lost my job in November. This caused a domino effect whereby SBA declined the loan they approved for us to rebuild our home, due to the fact we now had only one income. Once we lost the loan we could no longer afford to rebuild which caused us to turn our property back to the bank holding our mortgage. We are now paying a deficit on a piece of land we no longer own. We thought that would be the end of our misery regarding this ordeal, however, less than one month after we turned our house over to Provident Bank of NJ, they hired Dana Miller of Weichert Realtors to sell this piece of land. This is the very person that caused us to lose our property and now Dana Miller & Weichert Realtors will make money off of our loss. I contacted Carin Henderson, Dana's manager at Weichert, to give her an opportunity to do the right thing and remove Weichert/Dana Miller from the listing because there appeared to be a conflict of interest between Weichert, Provident Bank of NJ and most especially Dana Miller. So far no response from Weichert Realtors.

The Provident Bank in Iselin, NJ which we've used for years sent an electronic letter indicating…read moreour mortgage was not received and a fee was charged. It was sent through the mail and we did not know where the payment was. We checked for a few days later and the checks "never arrived". We reported the checks as lost and made payments directly to the bank. From the Loan Office we received a $15.00 fee request for the stop payment for the check which was "lost". The worker sent a copy of the original check. The bank had the first check in their possession. These bank workers kept trying to charge us for the fees for almost one month, our attempts to correct this mix-up was met with workers not returning calls and not crediting the customers' account ASAP. The electronic calls and Xeroxed letters were never scrutinized by alert workers. I don't want to continue my mortgage with Provident Bank. The type of business should not have these kinds of people working there.

This bank is great. It does get busy during lunch times and around closing time…read more Their atm is sometimes down but it's seldom. The next BOA is in Menlo Mall. I signed up for a savings account here at ease. The rep was helpful in explaining the different types of accounts. I come here for the drive thru ATM :)

, a gentleman Adam helped me. He was very nice kind and respectful best service I've ever had…read morethere yet.

Happy Tuesday Adventurers! I started coming here because of the staff. Everyone just seems nicer…read moreand more patient here. I usually work with Luis--he's great to work with, especially with estate accounts. Parking isn't too bad, it's a one-way off the main road, or you can go through the back on the side street via the parking lot. The parking lot usually has tons of parking but it can be pretty crowded. I'd recommend coming here and then grabbing lunch in town at any of the awesome restaurants.

Nothing but great experiences here at the Metuchen branch Chase…read more I've been going here for the last year and a half. Using both their ATM outside as well as the inside tellers. Always a hello, always being asked if I need help - always being acknowledged- I had the pleasure of working with Shikha. She had helped me twice opening accounts and banking options that I needed to address. At the end of the day, I can say I'm nothing less than satisfied.