Dana told me to call him on a certain day to set up a time and date to get my taxes done. Dana…read moredidn't return my call. That was horrible customer service. I don't recommend anyone go to him. I give him a zero rating. I will not be going to him again. This was done two years in a row.

Was hoping to get the get the experience a lot of others claimed to have but I did not. It was not…read morethe nicest interaction. He didn't talk politely to me (I was snapped at and wasn't allowed to talk). Poor response time and communication (numerous phone calls and emails). Also numerous errors on our taxes done by him. Glad we won't be using his services again

My family and I utilized Shelton Financial Management for our Tax services for our taxes this year…read more And I must say the level of customer service and professionalism was very much appreciated. He valued our time and was efficient with the process. Thank you Mark

I have been going to Shelton Financial for many years now. The owner Mr. Shelton has always been…read moreprofessional and reliable. I have never been disappointed and always receive my refund in a very timely fashion. I also referred many other people to him and have never had a complaint. Affordable pricing and fast accurate returns. I definitely would recommend Shelton Financial Management over these large mainstream companies. Plus his help does not end once you have received your refund nor once tax season is over. Definitely cream of the crop!!

If you're a woman that wants to be treated with basic respect I suggest you seek a tax person who…read moreactually cares about treating all clients with equal respect. Thomas Petrella does not respect the words or wishes of female clients. Instead he would rather contribute to the toxic patriarchal climate of silencing women. He is rude and dismissive. Clearly he has treated female clients like garbage for his entire career and assumes this is normal business practice. GET YOUR TAXES DONE BY SOMEONE WHO TREATS ALL PEOPLE WITH RESPECT.

An accountant with Petrella Philips did my taxes and since retired. I had a question about my 2019…read moretaxes as it still hadn't been recvd by the IRS. They answered my question, but charged me an extra $290 ‍. Don't trust them. They aren't in it to help. They want your money,

Zero stars. When I cancelled my policy with Freeway, they failed to tell/follow up with the…read morefinancier and I got charged additional funds. They do not care about you. Patricia Walters is unprofessional, here is an email she wrote to me when it was their fault this was happening. "I just emailed to craig TODAY!!! You HAVE TO GIVE HIM A CHANCE TO CANCEL. He does not have a direct line." Find a better outlet Patricia I had to do your job for you.

There's a csr rep from the Henrietta Rd. office in Rochester that is an absolute 10 out of 5 stars…read more She's every thing I never expected dealing with reps nowadays. Joanne is the one people. Kind, considerate, respectful, professional. She nailed it! Went wayy above and beyond to help. I think I'll be with Freeway for a long time. Thanks Joanne

not an accountant or book keeper dont waste your time unless taxes is all you care aboutread more

Richard Gray, CPA of Gray Locey CPA, PC has been my accountant for over ten years, both for my…read morepersonal and business returns. He and his company have the highest professional standards. They are reliable and quick. I have referred friends and family to Gray Locey CPA, PC many times.