My 8 year old freezer had died last summer. I had gone back and forth about replacing or fixing it. With spring approaching and no desirable new ones in my price range, I had called Homeworks after viewing these reviews. They are spot-on: the service, the professionalism, and courtesy are unmatched. I needed three parts installed but the return visit was quick and the price was more than reasonable. You can't go wrong. read more

The HomeWorks Repair Service has changed my mind about service. [[HIGHLIGHT]]They were responsive in both timeliness and professionalism to my inquiry.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Prior to the service call I was asked detailed questions about the repair in order to plan for any parts that may be needed.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I was asked for a convenient time for me for the repair![[ENDHIGHLIGHT]] [[HIGHLIGHT]]Jamal kept me informed of the status of arrival which is most appreciated.[[ENDHIGHLIGHT]] Jamal, after repairing the dryer, ran it as well as the washer to assure everything was working properly. My opinion of service has changed since working with The HomeWorks Repair Service. [[HIGHLIGHT]]They made me feel valued and respected.[[ENDHIGHLIGHT]] The entire process was as delightful as it could have been. I am comforted knowing that I now have a person to call for appliance repair who I can trust and look forward to working with! The HomeWorks Repair Service is highly recommended. read more

First time using HomeWorks Repair Service. They were here within a day of my calling for service. [[HIGHLIGHT]]They do call and let you know when they will be there the morning of your appointment, (which is rare nowadays).[[ENDHIGHLIGHT]] Jahmal was professional, knowledgeable, and was able to find the problem with our under two year old Amana washer. He also took the time and called Amana and did the diagnostics. The parts and labor will be covered by Amana since there was a recall, if it wasn't for Jahmal going the extra mile I would have had to pay out a lot of money or just buy another washer. Do not hesitate to call HomeWorks Repair Service for any appliance repair needs. I will call them again if I need appliances fixed in my home. Thanks Jahmal. read more

The company was very professional. They showed up on time, and did a very thorough inspection of my dishwasher. [[HIGHLIGHT]]Jamal was able to diagnose the problem and explain it in a way that I understood.[[ENDHIGHLIGHT]] They charged a reasonable amount. I would use them again. read more

[[HIGHLIGHT]]Very thorough and knowledgeable.[[ENDHIGHLIGHT]] We had our cooktop repaired. Thought it was the burner but it ended up being the switch. We had it repaired for less than 1/3rd of the cost of a new cooktop. read more

A tech from Home Works was in our home for a double appointment three days ago. They were referred to me by my local appliance dealer, Myers Appliance in Ravenna. Our Sears Kenmore fridge had been at a steady 60 degrees for 2 weeks, and I also scheduled time to check out my dishwasher. It was working, but not very well. I give this company terrific reviews in all areas: [[HIGHLIGHT]]The scheduling was done well, and good notes from my list of concerns, so the tech could be as prepared as possible.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Kept the scheduled appointment, and kept in touch through the day about when he might arrive.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]He was a pleasure to have in our home, even for a call which ended up taking quite awhile.[[ENDHIGHLIGHT]] My husband was present, and the tech explained ands answered all his very specific questions to his complete satisfaction. The, he stopped watching over the guys shoulder. He was thorough and precise in his observations, suggestions, and paperwork. He explained some things I misunderstood about my Bosch dishwasher and his suggestions have worked. He could not fix the fridge, but has a plan that takes into consideration how much $$$ to put into fixing vs replacing. He gave good counsel. read more

It is a welcome change when an appliance repair service not only meets, but far exceeds, the customer's expectations. I called Home Works Repair Service to repair my refrigerator on the recommendation of Myers Appliance, where we purchase all major appliances. I am delighted that I did, and I will no longer consider using any other appliance repair service. It is a pleasure to get away from the "big box" experience where the customer is just a number, and instead deal with a locally-owned business that still believes in the old-school traditions of service and value. As a highly motivated small business owner, Jahmal truly takes pride in his craftmanship. He thoroughly and carefully addressed the problem, and took the time to be absolutely sure that we were satisfied with his service. Prices are very reasonable and are explained in advance. Attention to detail is impeccable. Office staff is courteous and helpful. AAA+++. 5 stars. Very satisfied customer. Highly recommended! read more

Jahmal responded promptly and we discussed my problem on the phone. He scheduled us for repair and explained the cause and the steps to mediate the problem. Everything is back in working order. I would have no problem recommending his services. read more

[[HIGHLIGHT]]If you are looking for a consummate professional in the major appliance repair space, Jahmal is your guy.[[ENDHIGHLIGHT]] Just left my house after replacing the heater in our Bosch dishwasher. Will call no other repair service going forward. read more

I would highly recommend this company. The office staff were prompt, courteous and professional. Jamal communicated with me a few days before the service so that he would cone prepared with needed parts. He arrived on time, and went above and beyond what the actual job requested was. Jamal quickly and efficiently completed the job on my range I had hired him first, but then went on to assist me with my range hood and filter that 3 other repair companies were unable to do. He went out of his way for this, and I am very grateful and impressed. Throughout he was highly professional and pleasant in his speech and manners. And his charges are very reasonable. Again, I will hire him for my next job - that's the highest sign of confidence one can give. read more

Repair an under counter microwave . Jamal arrived on time, did a thorough exam of my microwave determined it was a magnetron and try to locate the part.. Unfortunately he was told the part is no longer manufactured, but continued to try different companies. Home Appliance found one which I picked up, I called Jamal and he came out again and repaired it. He was very professional and polite, and did a great job. Cost was reasonable and highly recommend them. read more