My friend Eric referred me to McAuleyCom,LLC when I moved to Charlotte for high speed internet. It…read morewas the best choice I ever made. I didn't know what services was available in my area and they set me up with Kinetic by Windstream and I love it. I got the 1GIG plan and it does not buffer while I'm streaming tv. I love my service and I love McAuleyCom, LLC.

Customer service was amazing best in awhile. I would suggest this to anyone in need. Please check…read morethis out.

These guys will rip you off and not care Poor workmanship and they cheat you on time too…read more They over bill on everything from the gate fee to the amount of time they spend at your house Avoid them if you want people who care about their customers. Visit their showroom. Oh. That's right they don't have one.

I want to give a shout out and 5-star review for Jay Delaney of Hot Wired. He has been excellent to…read morework with while installing and tweaking our audio/video and automation in our new home. The project Hot Wired undertook in our brand new condo building was a challenge to say the least, but Jay rose to that challenge. Hot Wire has quality equipment and lots of install experience and were great to work with choosing system that was just right for our needs. Jay led the charge on the install and to get our new home humming like it should and helped us understand all the nuances to the system. If you use Hot Wire, be sure to ask for Jay!

Great place however the store is a pig sty! I cannot understand how the owner allows a filthy fish…read moretank , dead plants and tires to showcase his store! You would think that he would at least allow for his business to have a certain level of dignity considering its location! JUST A THOUGHT!

I just returned from a six week vacation where my phone died. I bought a new one as soon as I got…read morehome but when I set up email on my phone, the email on my computer stopped working and no restart messages were being sent to either my phone or my wife's computer. It was Friday afternoon and I was desperate because I had planned to catch up on work over the weekend. I went to see Chad and Jake who did an amazing job. I strongly recommend WHT to anyone that needs computer support and will use their services in the future.

i had an emergency and even though it was 5 minutes to closing and the last guy had just left he…read moreturned around and came to my house and fixed my major problem. i just picked them out of the yellow pages to call and had never used them before. I WOULD NEVER NEVER EVER CALL ANYONE ELSE. They have come to the house several times after that, always a new, different guy and i have always received great and prompt service !!!! SIX STARS !!! Noreen S.

I never got past the receptionist, Christin. She was so rude! She was very loud, began peppering me…read morewith questions before she would make an appointment for me. These were questions I didn't have answers to, about the computer, it's age, operating system, etc. That was why I was calling professionals, I am not a computer person! She continually interrupted me, I couldn't even finish a sentence. She could tell I was getting frustrated and told me she didn't mean to frustrate me, she was trying to help me not waste my money. I told her to just schedule an appointment, that I would worry about wasting my money. I also asked her to please quit interrupting me, to let me finish a sentence. She talked right over me! She tol dme she didn't mean to. She put me on hold for about five minutes with no explanation, then came back to tell me she'd call me back. I asked why that was necessary and she wouldn't tell me. She called later and was just as abrasive. When I asked her name, she then explained that she had needed to get to a scheduling book. She took some information, then put me on hold again with no explanation! I held for five minutes, she came back on to tell me I needed to hold more. Another five minutes and she came back to tell me that she'd talked to the owner and they could no longer accept new customers outside their service area. I have no idea how the service is, but that receptionist is hell to get past to make an appointment!

Rick and David are electronics geniuses! I had a battery drain on my car that no one else could…read morefigure out. Highly recommend...

I would give this company a MINUS 20 stars if available! DON'T used this company!!!! My laptop…read morewas not working correctly. I did a "recover" back to one month previous. I have done these operations previously when needed with no problem. At any rate, the next day my computer was totally locked-up with a virus or whatever. Couldn't get anything to work. Decided to take it to UDS as it is close to residence. The YOUNG man who we gave the information to acted like he didn't know how to spell his own name! When telling him the problem, he had a very far-away look on his face and barely said a word. In fact, he acted like he didn't know how to spell "PC"!! This was about 2:30 on May 1st (Wednesday). I asked him when he thought it might be ready and he said later that day. I told him I would be coming back until the next day so don't worry. I let Thursday pass and called them on Friday. They said they hadn't gotten to it yet but would start on it that day. (I believed it was the same young man I had talked to when I left the laptop as there was a very "duh" sound to the conversation!!) On Monday, early afternoon I called them again. They said the laptop was really messed-up and they would have to do a "factory reset" on it. I am familiar with that term and always understood it would delete all files, pictures, etc. I am 75 years old and not computer savvy at all but was worried about this "reset". THREE different times during the conversation I asked him about the loss of my files, etc. Each time he said I WOULDN'T lose any files, etc. as there was a way to reset that it would be okay!!!!! THREE TIMES he assured me all would be okay!!!! I told him to go ahead and do it then. The next afternoon I went to UDS Computer to pick-up my laptop. The older lady behind the counter was also rather "duh" acting and when I turned the PC on everything was GONE!!!!!!!!!! I had to bite my tongue big time. She called the young man to the counter as I had told her it was promised nothing would be deleted. He said it was so messed-up there was nothing he could do! I reminded him I asked THREE times if my files would be deleted and he said they would be fine. He then proceeded to tell me there "might" be a way to recover "some" of the files but wasn't sure and it would take a "long time"!! As I was afraid of exploding I told them no and asked what I owed. They charged me $96 to erase everything on my laptop!! They NEVER called me with any information. I had to call them!! Yesterday a friend of my son visited. I was telling him what a dreadful experience using UDS was and I could have saved $96 by resetting to factory by myself. One thing I didn't know is this young man is in the IT business!! He was upset the way UDS handled the situation and said THEY made the mess and not me as the "UDS boy wonder" had implied!! This friend worked on my laptop for about an hour, got some of my favorite apps back where I could use them, etc., etc. He taught me how to save any future files/pictures, etc. so they would never be lost again. This company was a nightmare to do business with. Their communication skills were horrible. They never called with updates. They made promises they probably knew they couldn't keep. They charged WAY too much money for what they did. They should have paid ME for their dishonesty!! I would NOT send my worst enemy to UDS Computer!! If you decide to use their services.....know you have been WARNED!!!

This place is a life saver! I accidentally cracked my laptop screen. Took my laptop to them, they…read moreordered a replacement and will replace as soon as it arrives on the same day! If your in the Queen City and you ever have a computer need please come visit them. They are a team of young guys with good inventory and great customer service!

Best place to get your PC Fixed/ put together or if you just need some parts! I brought my parts to…read morethem explain what I wanted, and they delivered. Gave me a new case because they had an extra one for free!! And put in windows 11!! 10/10 recommend!!

I just moved into a new house and needed several TV's and a overhead projector mounted. VK and…read moreteam did just an amazing job with everything. There were highly responsive and communicative before arriving to make sure they had everything they needed to do the job and were very transparent about the cost. They were quick to get everything done and had great attention to detail to make sure I knew where the TV's were going be once hung. They cleaned up after every TV mount and left the place like they were never here. I would absolutely recommend!

Purchased the Lululemon Mirror and the Mirror company messed up the delivery details. Unique Home…read moreTheater took the responsibility upon themselves to fix the discrepancy. True customer Service. Upon further research, it appears reviews of the Mirror has a handful of complaints against the company regarding installation problems. Unique Home Theater was helpful and professional and got the job done even though it wasn't their mistake. Thank you!

So I was in need of a security system for my new home. After a fall out with ADT (a-holes refused…read moreto give me the lock out code for the alarm that was present in the home from the prior owner - how can that be legal, i gave up arguing after about the 10th phone call). Enter Vialarm. I found them via google. Just so happens that they were also installing the security system in my work. Small world. I have no significant complaints. They are affordable first and foremost. Don't let ADT and the big guys trick you into funky multi year, heavy cancellation penalty contracts. My total security system was 400 bucks and my quarterly monitoring is $50. Now granted I was able to use the existing door and window contacts - this may be where the prices get high, I dunno. The $400 covered a new security panel and labor for the install. My install wasn't without hiccups. I think primarily b/c they don't typically do home security. I think they are trying to branch out from commercial to residential. I had issues with the wireless system and the zone configuration. Basically b/c of a jacked set up I ended up using one of my freebie calls with the police. I think you get two, after that they start charging you. A zone that was no longer active kept pinging - and when the monitoring service couldn't reach me they called the cops. I guess that's good. Well Vialarm and company figured it out and I've been great ever since. Minor annoyance, that at the time was fairly major b/c my alarm was going off at random times. But again, Vialarm as a whole (from owner, to Joyce in the office, to my tech) were awesome trouble shooting and being accessible when I was freaking out on a weekend b/c my alarm would not shut off. Yeah these things only happen to yours truly. LOL

Bought my new alarm before Christmas. It was part of a family gift plan. I wanted the technology…read moreoffered by the national firms, but I wanted to do business with a local firm. The people at Vialarm exceeded my expectations. They don't offer "no cost" alarms. We chose the wireless system from DMP, but got the apps and a video camera along with it (extra) but I travel a lot and can look-in on my daughter when I am out of town. They were prompt, curtious, no up-selling and no pressure. The apps work just as promised. They provided a lot of information prior to the sale (almost too much really) on how to work our alarm, what to expect etc, how to use the system and the apps. They even have some cool videos on their YouTube channel to show you how. If I have learned nothing else, I have learned that you get what you pay for in this world. I have used other vendors in the past, but I would choose them in a minute over the other guys.