The sad part is had to lower my rating due to the non existent follow through. We came in person,…read morestaff was friendly, we waited a little while but it was not bad. Our information was taken down and we were told we would receive a call back the next day with an estimate. We heard nothing for weeks. We tried reaching out to them and had challenges reaching the line. Finally one month exactly later I talked to someone who informed me the job was closed a week after it was opened. They gave me an estimate right on the spot (so it was that easy?) and I asked to speak to a manager due to the bad follow through. The response was "the manager is gone can you call him tomorrow?". That was more than enough assurance that my business was not wanted.

Had my phone 4 3 weeks. Went to get it, took it To DTown on Sugaw Creek,was done in 3 hrs.read more

Work was done quickly. Technician was easy to reach and accessible throughout the process.read more

From the owner: Hard Drive Data Recovery, External hard drive data recovery, SSD data recovery, flash drive data…read morerecovery, camera card data recovery, phone data recovery, RAID data recovery.

A little history. When we lived in Cornelius, we always shopped at the Mooresville Store. Over the…read moreyears, I bought at least 5 high end camera systems from them including lens and video equipment. That also extended to anything electronic such as Sound System. large screen TV's, Go Pro's etc and of course, a couple of computer systems as well. There was one guy who was my "go to" for cameras but after a while, he was charged with selling and promoting Apple Systems which was a waste because he was firmly rooted in the Wintel Standards. By now, I'm sure he is up and running on the Apple Platform but at the time, it was a blow to me who operates in the Nikon/Nikkor world. Put up with it for a while because in the end, I did get the help I needed. That is till Covie hit. Because of Covid, there was a long period where I could not even get into the store. When I did, everything I needed or wanted to purchase was at the Northlake Store. I had been to the Northlake Store a couple of times but was never really impressed. When we moved from Cornelius to Denver NC, we bought a Samsung large screen TV for the living room. My wife is a football nut, so it was for here. Because of Covid, the only size we could get was 65 inches although what we wanted was the 75-inch model. With that, we also got a Samsung Sound Bar which lasted for two to three months before it went out. Called the Geek Squad and it was dead, and they advised me to take it to the Geek Squad in Mooresville where we bought it. We bought an extended warranty as well. Since we originally wanted the 75-inch model, the technician had informed us that the 75-inch model was now available, and we could upgrade by paying the difference in list price between the two sizes. We upgraded and they just swapped out the Sound Bar for a new one and all that remained was to schedule a time for the Geek Squad to come out with the new TV, pick up the old one and couple with the new Sound Bar. We up and running till about three weeks ago when the sound bar became intermittent. Called the Geek Squad since we pay for their premium service and we scheduled an appointment for last week. Came out and determined that the problem was a defective HSMI port on the sound bar. They suggested we take it back to best buy. Both of the technicians who service our accounts are now out of the Northlake store. In other words, some stores are now Magnet Stores and are centers for technology and resources. Went and checked in with the Geek Squad and could not be happier. The checked the MFG Serial number and it was on the list os Samsung Soundbars that had been recalled. They did not have a direct replacement in stock, but they gave us an in-store credit that we could use at any time. A last comment. While I had been here only a couple of times over the years, they have totally remodeled the store and it is well stocked. Walked back to the Camera Dept and they had at least 6X the number of Nikons that they had last time I was in Mooresville. When I lived in Cornelius, Mooresville was closed but now that I live in Denver NC, it's a wash. That said, I'm going to go to where I can find the merchandise I want and at this time, it's in Northlake.

Wide selection of products with very helpful & knowledgeable staff to assist. Also like that they…read morewill price match.

Cell Doc is my go-to cell phone and tablet repair, case and screen protector spot in Northlake…read moreMall! Cell Doc has a huge selection on cell phone cases and screen protectors to fit practically any phone. They can fix broken screens for any phone or tablet; if they don't have your size screen protector or glass they will order it for you! If you're looking for some bling or a ring for your phone check out Cell Doc!

It went to the apple store to replace a cracked screen. They told me that there was a two hour…read morewait. So I walked over to the cell doc. They said that they could fix it in 15 min. And it was around $70. They had an aftermarket screen. I asked if they had an original apple screen. They said the original apple screen would cost $110. So I agreed to have the original screen installed. Once fixed I found out of course it was not an original Apple part and the quality was not as they promised!!! I returned to confront them on the issue and that's when the story changed to it is original but not Apple certified therefore the quality will not be the same! Had I know that in the first place I would never have purchased it!

I really like this location. I have always had a good customer service experience coming here. They…read moreare always willing to help find me what I need so that I don't have to wander aimlessly around the store. I have used their printing services here as well. I love that I can place my order online and pick up when ready. More than not, my printed items will be available before scheduled pick-up time. There was an incident once where I was supposed to get my items in color but they were printed in black and white. The guy apologized and fixed my error quickly and let me keep the black and white ones at no additional charge. So he did definitely go above and beyond to fix the error. They have quick turn around times for their printing services - which definitely helps if you are trying to do something last minute. I did try to find some brother toner here once that they didn't have so I had to go elsewhere but other than that - this is normally my go to spot if I need anything office related.

I walked in with a photo I simply needed enlarged and printed in black and white? The girl said we…read morecan't do it....is this not a printing facility. I was so disgusted. All she said was, "you have to submit it online..." All I had was a hard copy. If I had the means to do it at home I wouldn't be here at Staples. I already hated having to walk in there because the lady who is normally there has an attitude (and yes she was there this time and it was clear she taught her young apprentice her evil ways).

Maria is exceptional. So helpful, friendly, knowledgeable. She always has a smile doesn't matter…read morethe difficult task. She changed my plan to a more economical one, help with the backup of our new phones and make our experience a pleasant one.

From the owner: Visit the T-Mobile store in Charlotte and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 9200 Harris Corners Pkwy Suite E can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.