Worst experience ever! First a technician comes out today and stripes our HDMI plug in on our 62…read moreinch TV. Then when we notified the company RONALD TROYER (RONALD.TROYER@TDSTELECOM.COM) calls me from a cell phone (603) 524-6761 is extremely rude, refused to give me his managers information and hung up on me. Then sales calls trying to offer me a $50 credit for breaking the HDMI port! Seriously? I want to file a formal complaint against Ronald TROYER!! I do want to say the sales rep who called me after was pleasant and she's going to request his supervisors information. I'm hoping to receive it this week. I wish I would've known about all the better business bureau complaints before going with the company! Day one of service and it's already a nightmare!

Unbelievable horrible service. Dont do it! On demand is a joke, cable never worked right, phone…read moretook 2 weeks to get figured out, internet ok... SERVICE unreal, despicable... they are closed after 5! Cant reach anyone. And if you do, they are rude and not helpful! Tech blamed us for the problems with the newly installed box and told us to call back " when we had a real problem " Seriously.!? 1 month money back guarantee... nope! The found a way around that one too!!! One problem after another. Yea, never again. Get it together TDS, you are so far behind Comcast you're not even competition!

This is such a great bank. I've had personal and business banking accounts in this area since the…read morelate 1990's and boy has it been a series of bad experiences. About 10 years ago I discovered TD Bank in Londonderry for both my small business, my personal banking and now for my teenagers banking and this branch has been fantastic for all of it. The staff is super friendly and I'm in their regularly for simple banking all the way to loans and international wires. I highly recommend this branch to everyone.

Staff are incredibly nice and helpful! Susan was awesome and helped me figure out a banking issue…read more Her help, kind demeanor, and patience made a huge impact and turned the whole visit into such a positive experience.

Never the worst bank I have ever experienced I thought Citizens was bad this one the worst all…read moreworst who deals with them good luck I don't even have an account I do my husband my husbands banking only deposits and still gives you a hard time

For a store manager who indicates,on her voicemail, that this call is important to her,48 hours…read morelater,still hasn't returned my call.CP

I went to this bank to get a notary done. The staff was polite and they took the time to explain…read morewhat they can do and cannot. Love their customer service.

Waited half hour at the drive thru teller, took others inside before me even tho I was waiting 15…read moreminutes before speaking to anyone. Hire people who arnt rude to their customers.

Horrible customer service! Switched from Comcast because there was a deal. Tv kept going out and…read morehaving to reset it. Called multiple times and got no where. Went back to Comcast and TDS charged us for a full month and would not pro rate it. Went to pay the final bill online and they had cancelled the account so we had to pay over the phone and they charged an additional $4.99! Will never go back and will never recommend them!

If only I could rate zero or negative, then I might be accurate. Customer over a year, and switched…read moreto a new promotion but staying with TDS. 3rd month in, I get a bill showing about $300 in extra charges. Service reps are pleasant but I'm on my 5th attempt to resolve their screw up as they threaten to disconnect me. Still more work that I'm tasked with and they won't credit me a month of internet for all of tmy time that they have waste. Their customer support IT systems must be awful because the reps can only open cases for the back office in my experience. I would leave them but I'm stuck because I'm a renter. It's hard to make Comcast/Xfinity customer service look desirable but congratulations TDS, you suck so badly that you take the prize!

I have dealt with them for awhile before finally closing my account. Both the branch manager and…read morethe assistant branch manager have went out of their way to make my life a living hell! These two women have got to be the snottiest acting women in all of Nashua. The tellers are an entirely different story. I've been using their branch for over a year and anytime I need help with anything over the phone the only person there who would assist me was one of the male employees. None of the women employees would lift a finger to help me. One day yes my account was in the negative (my fault) and they would not cash a company check that was written on TD bank funds even though the corporate office said they could. They took great pleasure in denying me. Originally they had three male employees working there but I guess due to how damn mean those women are there=, well I guess you can hazard a guess as to why the other guys left and went to work for other banks. I saw one of the other guys yesterday when I went to my new bank (citizens) and he seemed so happy and he was grinning from ear to ear when he saw me. He really looked happy to not be working for that branch any longer. Joyce is the manager of that branch. I asked her for something this morning and she knows me by sight and by voice and she still has refused to lift a finger to help me. I suggest you think twice before banking with TD Bank, especially this branch. Choose the one further down or the one in the Shaw's plaza. Avoid this one at the Nashua Mall at all costs. They should've never closed the large branch downtown. They had the best employees working there and that was the single biggest mistake they ever did was shutting that branch down. I hope that witch sees this review. In fact I may call her on the phone and let her know I wrote a review just because she's that much of a B***

There really should be a zero or negative star rating available…read more Never have I in 35+ years of banking been treated in such an unprofessional, rude and totally obnoxious manner as I was by a Ms. Kimberley Beck. Despite the inconvenience which it will doubtless entail for me with having to move direct deposits etc, I will be exploring how to close and move both my business and personal accounts from this horrendous branch at the earliest opportunity. In addition, trying to get hold of TD head office to relate my experience ended in failure after waiting on hold in excess of 40 minutes before giving up. Please avoid this horribly unprofessional branch or TD Banknorth as a whole.

I've had no complaints about my TDS service until I decided to switch due to their relatively high…read moreprice. As soon as I cancelled my service, my online account access was cut off and my ability to autopay my last bill was discontinued. This seemed odd. I decided to call them to find out why, it was clear that they would rather make you pay a $4.95 payment fee for paying by phone instead of continuing to collect payment the same way they had for all my past bills. I plan to wait for my next payment then pay via check, wasting a stamp, a check (who uses those any more) and time. Change this policy please.

Worst experience ever! First a technician comes out today and stripes our HDMI plug in on our 62…read moreinch TV. Then when we notified the company RONALD TROYER (RONALD.TROYER@TDSTELECOM.COM) calls me from a cell phone (603) 524-6761 is extremely rude, refused to give me his managers information and hung up on me. Then sales calls trying to offer me a $50 credit for breaking the HDMI port! Seriously? I want to file a formal complaint against Ronald TROYER!! I do want to say the sales rep who called me after was pleasant and she's going to request his supervisors information. I'm hoping to receive it this week. I wish I would've known about all the better business bureau complaints before going with the company! Day one of service and it's already a nightmare!!