I'm not sure if things have changed from the last reviews time but this place is great!…read moreI have been a repeat customer for 2 years and the customer service is always good, not just for me but it seems like for everyone else I've seen them deal with when i'm in the shop. I can't remember the lady's name that seems to run the place but she's great. They've helped me out a bunch of times with different payment types, rush orders, complicated orders. Overall: very flexible, helpful, friendly and well priced.

I too had a horrible experience with the shirt shack. I visited the shirt shack with intention of…read moregetting 50+ shirts made and many hats embroidered as well. I told them I would like to do a small order of hats to make sure I like the quality and they way they do business and then we can take it from there. When I told them what I wanted to be done, I they presented themselves as uneducated in the field. When I was asking them questions assuming they were experts I was getting answers back like, "I don't know" or "I am not really sure" when I was looking for assurance. They told me it would be around two weeks before my order would be done (8 items) which seems abnormally long but I decided to just go with it what could go wrong. That was my biggest mistake. Upon walking out I had a discomfort that I even expressed to others that were close to me that I did know how well this was going to go. Fast forward to a week an a half later, I get a call from the shirt shack saying they can not do my order because my text would not work with their machines claiming this if the first time this has ever happened. I didn't give them a super elaborate logo, just two words in a certain text. I went down to shirt shack to pick up my jacket that was going to get embroidered as well as the hats and also receive a refund for the order for the upfront payment I made on hats and the service. APPARENTLY they can not give me a refund because they already ordered the hats yet at the same time they are not able to deliver. After a couple minutes of pointless arguing I decided that I will just take it up with the credit card company. What a hassle this has been, I wish I would have never gotten involved with the Shirt Shack. Lucky enough when expressing all this to a friend, I was refereed to a place that will do shirts, sweatshirts, and embroidery for me at about half the price, so at least some good came out of it. I'd just play it safe and stay away, find another place that cares for your business because there are plenty out there.

Great service and good selection of products. Thanks for generally having what I am looking for.read more

Employees are really friendly and knowledgeable. They have a great selection of sports gear…read more Exactly what I was looking for.

Peck's polished two pairs of leather boots and replaced the heel taps. My 10 year old boots look…read morebrand new. I will make the 35 mile drive for Pecks to work on my shoes and boots. Reasonably priced as my boots had never been polished ever. Very knowledgeable.

Peck's has done leather work for my husband's old classic leather jacket and we were so happy to…read moresee it restored. My mom also always bought her shoes here because she worked long days standing on concrete. She could work the college students under the table. They would complain their feet hurt. She would tell them to go buy better shoes. Pecks did a nice job and they are nice people. Locally owned is worth supporting.

If you're looking for brand WSU swag, then this off site location is the place to go. They have an…read moreabundance of apparel on two floors. The mens section is on the first floor and the second floor holds the women's clothes. Keep in mind this place is a but pricier because these are the branded clothes. They do have a sale or clearance section for men and women each. I found some unique clothings and good prices. Also, this location is off campus so it is a little drive away.

Came in here to buy some souvenirs for my family and wasn't acknowledged or never ask for help…read morecustomer service fell short for me, it wasn't busy at all ended up buying a sweater for my boy kind of turned me off in buying anything else. But the store is located near wear we were staying and parking is ample and store front is very nice and clean love the memorabilia wall.

We didn't know Sport Town existed, we just happen to pass by their store when we were shopping at…read morethe mall the day after Thanksgiving. Sport Town is located in the Palouse Mall and they are almost toward the end of the mall, next to Rite-Aid and you gotta go past Old Navy to know they are there. When you pass by the store, the display on their window might not make one think it's a Sporting goods--They very much are a sports store. Perhaps, the owner can rev up the window display to let people know you are a Sport store!! As you enter the store to the left, they have plenty of selections for running shoes and I am certain they have other shoes for other sport purposes that I have not seen just yet. They have plenty of quality sports apparel, sports hats, and plenty more. I would encourage you to check out this place if you have not already. The real gem of Sport town is Rachel and you gotta see Rachel!! My boyfriend and I went in looking for some running shoes for him. We know very little about running shoes and running in general. Rachel was a wealth of information. From the time we walked in to the store, Rachel showed interest and enthusiasm in helping my boyfriend. One of the first things I noticed was her listening skills, after she gathered information, she had my boyfriend walk a few steps, to the end of the store hall, to learn how he walks. She asked about injuries and concerns he has about his feet, and she took the time to learn about what he needs and not just sell us shoes, she really serviced us. She spent probably close to an hour with us. Initially, we were going to order the shoes she recommend online but after that amazing customer service, how can we not buy it from her and I am glad we did!! What was most impressive to me was the quality of customer service Rachel provided and her product knowledge. We also came in with some knowledge about running shoes, However, Rachel gave us a lot more information and her expertise on the shoes and the running sport in general, and it made sense as to why she recommended one shoe over another. She did not push the sale on us, she even encouraged us to think about it first before purchasing the running shoes as she realizes it was an investment. We didn't have to think about it, regardless of the price, what mattered to my boyfriend and me is how Rachel treated us. We purchased the running shoes from Rachel and forget buying online. Someday when I need a quality sport shoes, I will personally ask for Rachel. The owner of this store needs to know that Rachel is a value team member for Sport Town.

Today I received a message that a Lyle Keeney said we can send it back with a note on the issue,read more

I recently bought a used Aventon e bike from Scott. The experience was tremendous. He answered…read moreall my questions and made 100% certain that the bike was in absolutley perfect shape. I could not have had a better experiance.

Scott is a benefit to the community. He fixed my e-bike and taught my daughter to ride a bike this…read moreyear. He was calm and patient with my daughter and she came away proud of herself and excited to continue using her bicycle. With me he was accommodating, honest, and fair. He's one guy doing it all, so come with an understanding he's being pulled a hundred different ways but he's quietly working hard to help everyone. Just super impressed and happy he's in Pullman.

The Pharmacy Staff at Tick Klock is absolutely unmatched, and we can attest to that having lived in…read morelarge cities for many years and dealt with "box store" pharmacies. The Pharmacists and Techs are experts in not only information about the drugs we're taking, but they are helpful in knowing your personal issues and work hand in hand with our doctors so that we have the best care possible! They go above and beyond assisting customers! They truly are the best! The pharmacy and shop is a true gift to our community!

A wonderful incentive to shop locally! I used to live in the…read morearea, and I haven't visited Colfax in a while. It has changed, for the better. It is a fun place to shop, full of quality decorations, gifts, and clothing. I was especially surprised at what a fantastic selection of attractive quality clothing was in stock--the best selection in the Palouse by far, which seems to only have cheaply-made mass-produced giant corporate warehouse stuff. I bought an embroidered cardigan sweater and striped jacket, which I love. I will definitely be back on my next visit to the Palouse.