These guys are the best! They are very experienced and can get you set up with anything you need…read more Despite what people think you CAN shop local and get competitive pricing with the box stores. You have personal contact with the business owners and their professional expertise. They can get you anything you want and are not limited to certain equipment or brand. I've worked with them for years and will continue.

I've been a customer since day one. You will not find a more knowledgeable, nor dedicated staff…read morethan this team! They will fix any problem - big or small. When you walk in, YOU are the most important person there - and they treat you that way. Doesn't matter if you're paying your phone bill, or buying a $20K home theater. No one touches my home theater other than Rick and Andy's staff! PS.. I'm not from San Francisco !

Thank Mark and Wren for whipping up a batch of eggshell paint for me in a super weird color so I…read morecould do some paint patches on my rental before I moved out tomorrow morning. I brought in a photo of the original can that I found in the closet at the rental and Wren was able to match the color exactly, and so quickly, Thank you! I love hardware stores and this is a really nicely organized one that smells clean and is well stocked. Prices are reasonable, lots of sales too. Great all around. But it is the kind and helpful staff here that give it the whole 5 stars!! Wish I could give Wren and Mark 6 stars for coming to my rescue and getting that paint for me!!

Helpful staff! I brought in old power tools that needed new cords and longer cords, so after…read morepicking my wires and plugs, they took my tools. They called the next day to tell me they were finished. Great work!

Jack B the mobile expert fixed my phone in less than 2 minutes while other stores couldn't fix it.read more

Ran in here to pick up a couple of items for my son's new place. Got the help I needed right away…read moreand the guy knew his stuff! Found the items I needed and we were in and out in less than 5 minutes. Great customer service!!!

Extraordinary service -- employees are knowledgeable, friendly, and very helpful. You might pay a…read morebit more than you would pay at a big box store but you'll get good advice to fine-tune your decision (thinking of paint in particular).

I was looking for a Boss katana 50 MKII amplifier that I saw online several of them. I contacted…read moreone of your salesmen and I was told they had none in stock????? I went to another guitar store out of state by phone and found they had several. All your salesman was trying to sell me a brand new MKII gen 50 amp he probably never looked or even cared about looking in the system for inventory. Well, I will never buy anything from this store for sure and I will spread the news to all of my musician friends not to deal with this store period.

I took my guitar in to Geoff the guitar tech and he fixed my guitar in just minutes. He is very…read moreknowledgeable and experienced. The whole staff is great, thanks everyone!

The eye doctor there is great and always answers all my questions and concerns and Provides helpful…read moreinformation. Good prices on glasses and when mine arrived they fit perfect with no adjustment needed.

The staff is absolutely AMAZING! We have been going here for about 15yrs and have never been…read moredisappointed. Moved away foe 2 yrs and realized what a blessing this staff is, we couldn't wait to return here, other experiences just don't compare.

I came in yesterday at 10 o'clock in the morning 10 2726 and Brandy was extremely rude to me and…read moretold me she did not want to help me. Told me to go see the optometrist. I nearly didn't even bother doing that. I refuse to buy glasses from the retail side. The optometrist was wonderful, but Brandy needs to be let go or severely reprimanded for her behavior in front of other customers. Spoke with the manager today who offered no explanation or apology. She was just as unprofessional as Brandy.

DON'T purchase the protective coating!! 3rd set of lenses all within 10 months and last set were…read moresupposed to have no coating .. wrong .. these did. 3 times within 2 months they become cloudy to look through. I only use their cleaner and cloth and still end up with what they call scratched surface. I will never use eyemart express again.

These guys know customer service. The staff are friendly, professional, patient, and always have a…read moresmile on their face. My fiance and I came in here to look at rings because my promise ring from JCPenneys folded like a bow or infinity symbol. I've had it happen to my class ring in high school too but no one has been able to give me a reason as to why it happens for me to avoid doing whatever it is that is causing it. And before anyone comments, I work in an office - no heavy lifting, and I always take it off before cleaning with harsh chemicals. Well less than 2 weeks after getting my promise ring back from getting it fixed it folded again. So now we were looking for a replacement and a possible engagement ring. By then my fiance was done getting rings from JCP. I know he should've went by himself to look at rings but he knew I wanted a specific style so he let me tag along. We showed the staff what my old ring looked like before getting it refunded at JCP and they weren't sure how it happened either. They helped us look at possible ring choices. I knew I wanted a halo style ring. I was mainly concerned about the height of the ring because I've heard 1 too many stories of fingers nearly coming off from a snagged ring. The staff showed us many styles of the halo cut and in various metal types. We wanted to stay away from the sterling silver since that is what my promise ring was. I found the perfect ring and fell in love with it. I didn't want to put it down. We left to return my old promise ring and after my fiance saw how upset I was for leaving that ring, we went back and looked into financing options. The staff offered 2 types of financing that we qualified for and we left with the right that day! Lets just say I wasn't upset anymore. Of course my fiance did the correct thing of asking my dad for my hand before proposing with the ring but let me tell you the waiting to get that ring back on my finger was agony! We got the lifetime warranty as well so I come in every 6 months and have it inspected for any loose/missing diamonds and a cleaning which takes all but 3 minutes. It's been 8 months since we first got it and I'm still in love with it just as much as when I first looked at it. We've been back since the initial purchase to look at wedding bands as well. My ring was just the engagement ring - no wedding band included, but Zales has a great selection that fits the same style as my ring to match and compliment it.

I've shopped at Zales for years and never experienced such pretentiousness as I did at the Zales in…read morethe mall in Champaign, IL. We were barely greeted by stall on 7/23/2023 at 2:00pm, but the male worker wouldn't even look up from his computer to acknowledge my presence. I was there to get a necklace chain fixed on a necklace that I had purchased from Zales that broke and was willing to pay whatever it took to fix or replace but he simply was not interested in assisting. We both dress VERY casually on the weekends but my girlfriend is a private practice mental health therapist and I'm a supply chain manager for a large restaurant brand. We make over $200k/year combined. I was also in the market to add a 1.5+ karat diamond to my grandmother's ring for an engagement ring for my soon to be fiancé. I took it to Flora Gems (Spent $7000 CASH) after the experience I had with this associate at Zales. Will NEVER shop at Zales again.