I recommend their service, not so much their prices. They are overpriced compared to AT & T and…read moreT-Mobile. The real reason I stay with them is because they work almost everywhere I go unlike some of the competitors. I just can't force myself to sacrifice service and call quality for lower prices.

I had accidentally purchased a Verizon phone on bestbuy.com. I came in to get it activated, and…read morethey actually activated it for the minimum amount of money (a $35 one time paygo plan) with no upselling, lying or hard selling. The service rep, Sarah, activated and set up the phone as part of the process. I have had such terrible experiences with multiple other carriers that I was thrilled that the rep at this store actually helped me out without trying to scam me. If we ever decide to switch carriers, we will definitely look at Verizon first.

Criminals. AT&T stole $470.37 from my business checking account and I don't even have any…read moreassociation with AT&T (not a customer). I filed a claim with them about 2 months ago and they refuse to answer me. It amazes me that a large company like AT&T is content with just ignoring the fact that they stole money from an unsuspecting victim. Do they think I'm just going to forget about it and walk away?

If I could give less stars I would.... but AT & T, you've got to do better!!! A friend of mines…read morewhose husband just passed away from a freak accident has been trying to get her AT&T account in her own name since his passing bit has been met with nothing but resistance and broken promises. She produced death certificate and anything else they requested, and was even told that it was "handled". Nope, still not switched over. This situation is difficult enough! Have a little compassion and make things right for her!!!

I dropped my iphone 6 and completely destroyed the screen, luckily Blink Mobile fixed it within an…read morehour. They even helped me save me $20 monthly by selling me a cheaper plan for my phone.

This shop is the only cellphone shop on green street. I was hesitant at first because its owned by…read moreKoreans and i had bad experiences with korean cellphone stores in the past. But i finally came in one day to fix my phone. Not only were these guys super honest, they were very helpful with getting a new cheaper and better plan for my needs. Will recommend.

The store was neat and organized. Despite each agent helping other customers, we were helped to get…read moresettled fairly quickly and get the process started. Lex was very helpful and patient while we tried to restore our phone. He tried to find a solution when it seemed like we were stuck.

The experience my mom and I had was amazing from the start. She's on my plan and a lot of the info…read morethey were talking about she didn't understand so they explained it so she could. Mike worked very well with us getting us setup on upgraded lines. He even saved me 150$ on a contract buyout issue. When we came to get the phones; Lex, Daniel, and Sharika were excellent and made the experience enjoyable. We even got 25% off on accessories saving us $25. Overall this was a great customer service and salesmanship team.

Jack B the mobile expert fixed my phone in less than 2 minutes while other stores couldn't fix it.read more

From the owner: Visit the T-Mobile store in Champaign and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 61 E Marketview Dr can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Rick was incredible at his job along with Colton and Tayson. They were extremely polite,…read moreknowledgeable, and professional. Rick helped me figure out a difficult phone situation. These three guys are great at their job and l cannot thank Rick enough. If you need a phone GO there

From the owner: Visit the T-Mobile store in Greenbelt and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 8819 Greenbelt Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Not just a cellular store anymore, Verizon really can be a total solution to your needs. Tablets,…read moreland line phones, mobile internet, emergency alert devices... Everything all in one shop! Hands down the best customer service of any Verizon store in the area. Everyone here really made me feel at home and comfortable. I would strongly suggest stopping in for any technology related need!

Unlike other cell phone stores I've visited (I'm looking at you AT&T), the manager of this store…read morereally seems to know what he's doing. Staff was well informed and polite, answering my ridiculous questions without making me feel silly. Clinton needs more proper businesses like this. Next time I break my device I'll come here for help first.

My first impression of the Springfield store was a pleasant one. The staff was very personable and…read morehelpful. I went in to ask how to retrieve my emails on my Iphone 15pro. They convinced me to buy a new phone because of the $1,100 trade in. This was in MARCH. I mentioned to the manager, Ziara, that my landline phone on my elevator had gone from 24.99/mo to $68/month. She said if I bring her my bill she could have my line installed on my internet, bringing the cost back down to 24.99. A week later, I did. When I arrived home my husband was upset that our internet wasn't working and his phone had been switched to my phone. We both went to the store, and Ziara explained that she must have accidently switched the phones when she opened our At&t account, and switched them back. Fine. This was my 3rd trip to the store. On April 14, I returned to the store because my phone was not working properly. I assumed it had to with our being out of the country on a cruise ship for 2 weeks while using the phones even though my husband's phone was fine. Ziara "fixed" it once again and mentioned that she noticed I was still using Uverse when she looked at my bill earlier. She then said I could save $300/mo if I switched over to Direct TV. I told her I'd had Direct TV before, I discontinued it, because it was difficult to operate. She then said, if I get it, she'll send one of her "guys" to come over Tuesday morning to install the boxes and instruct me on how to use it. So I bought 5 boxes and waited for their arrival. Tuesday morning an At&t service technician, Joe Steele, arrived to switch my land line to the internet line. He was not from the store and had no idea about my arrangement with Ziara. However, he installed a box on my main tv, and gave me some guide lines about how to use it. This is the only real service I've received. A couple days later I went to the store because I hadn't received an email since April 14, the last time it got "fixed", and to ask why her "guys" didn't show up. She said she wasn't sure what happened. I had to insist that she follow through getting me help as part of the conditions we made when I bought Direct TV. At that point, she said, ok, I'll come over to your house myself 9:00 Tuesday morning. She was a no show! I wasn't surprised, but I was pretty pissed at this whole situation. I found the card Joe Steele left, and told him what happened. Reason being, he'd informed his supervisor,Mike Johnson, about the bad service I've been receiving and obtained authorization to help me further if necessary. It was definitely necessary, so Joe came over on a Saturday and installed 4 of the boxes and made sure they were working properly with more instructions on using Direct TV. We had terrible thunder storms in June and the tvs went offline. I called At&t, they said my router was broken. They sent me a new one, but things still weren't working. I called Joe, he came right over, fixed everything including my phone, except for the pop ups. Now that's customer service! Too bad AT&T doesn't realize what's going on between customers and employees. If they do, Shame on Them!

I'm leaving At&T due to horrible customer service... they gave me a used phone and it failed to…read morecharge so I had to purchase another device Ziara Randolph added another line without telling me that she did...I called the 1800 number and they told me that it's an extra line added and that I would have to pay $40 extra dollars per month for a phone line that we had no knowledge of... The representative ordered me to take the phone back and get another device ordered (more money) I took the device back to 1712 West Springfield Avenue in Champaign Illinois my fiance tried explaining to the young man what we were ordered to do however he got frustrated and then told my fiance and I can get the fuck out of his store and argued with me and he told me that I was a black broke bitch (unbelievable) and as we left out of the store witch was clearly still open he came to the door and said more rude things to us... Yesterday was the final day to return the device so Ziara Randolph (store manager) rushed to the door and said that I couldn't come in the facility because of the boy that was rude to my fiance and I were clashing only my fiance could could come in.... at this particular time it was raining outside as well tornado warnings were happening,I then stepped into another store and called the 1800 number and filed a complaint Ziara Randolph gave my partner a piece of paper stating I can't come back (why didn't she put it in my hands... I was standing outside in pouring rain when I looked back the young boy was staring at me trying to intimidate me...I was told by an agent just to go to a different location (I'm on the bus line) remind you that I suffer with fibromyalgia and neuropathy so it's kind of hard to get around..At&t then gave me extra time to turn the device in..I also go to Parkland college and I was going to order an IPhone and a tablet for courses and I was turned around unable to purchase the devices... I didn't do anything to anyone and I pay my bill every month so I should get the proper service that's advertised im really appalled and something need to be done about it...Im chronic illness that requires me to have a phone at all times.. this is unacceptable for paying customers