While spending my first night in my new home, I kept thinking how gracious, supportive, and knowledgeable Chimene and Shawna were throughout the entire home buying process. Bay Area house hunting is no joke and Team 510 sticks with you through thick and thin. We made several offers that got rejected, backed out of a shady contract after a bad inspection report, and finally landed our house. They coordinated tenaciously with our lender, inpsectors, the seller, and the title company to get us settled. There's no such thing as stress free home buying, but Chimene and Shawna will get you home with all the help you could dream of. read more

Team510 - Red Oak Realty - Shawna even brought a Sold sign for us on the day we got the keys! - Real Estate Agents Near Me - Oakland, California

We worked with Chimene and Shawna both on selling our condo and buying a new home, both in Oakland. They are both such a pleasure to work with--knowledgeable, responsive, and committed to our success in selling/buying. We were very diligent in finding the right team for us and interviewed five agents. Chimene and Shawna came highly recommended from two different sources and stood out as the best! In the Bay Area, buying and selling is no joke, but even in this wild market, Chimene and Shawna had our backs, answered our questions, and helped us make the best decisions for us. Happy to report we closed on our beautiful house almost four weeks ago and we are absolutely loving our new home and new neighborhood. Grateful to have Team510 from Red Oak for the journey! read more

I have bought two homes with Team 510 now - first a single-family home with Jackie and Chimene and recently a triplex with Chimene and Shawna. I couldn't be happier with both experiences. During both purchases, they had the expert knowledge and skills to get the deal closed and at great prices (comparatively... it is still the Bay Area). I have recommended Team 510 to several friends - who have used them to buy and sell as well. I don't understand how this team manages to stay so positive, be so professional, and stay so cool under the constant pressure of real estate transactions. Team 510 makes me feel like I'm their only client, even as they are getting more and more in demand. That's magic, if you ask me. Thanks so much, Team 510! read more

Team510 - Red Oak Realty - Real Estate Agents Near Me - Oakland, California

There is no one other than Chimene I would work with for buying or selling a home. She has a deep and nuanced knowledge of the market and provided expert guidance every step of the way. She took her time explaining every detail of the numerous documents that had to be signed. She was very respectful of my preferences and made sure we found a strategy that integrated all of those along with all of her knowledge and expertise. I felt like I had someone celebrating the big successes as well as all of the little wins with me. Ultimately I both found my dream home (and got my first offer accepted!) and sold my previous home for a very respectable sum. Chimene is the best!! I don't think you could choose a better partner to help you realize your real estate hopes and dreams. read more

Chiméne and Shawna were excellent partners while selling our first home. A lot has happened through the months that we began the journey of selling our first home - a pandemic, our first child, and more - and having the patient and supportive Red Oak team madd the experience a stress-free event. They helped with everything, from sprucing up the place and staging it (highly recommend Maxwell Kennedy here too) to expert guidance in pricing, we ended up selling our home the day before the very first open house! It was emotional selling our first home, and Chiméne and Shawna made sure we got the right value and new home owners in fast. read more

We were very happy with our experience working with Shawna (and Chiméne and Jackie) to buy a condo in Oakland. Shawna is the real estate agent that answers your questions right away. She always texted or emailed us back quickly. Shawna was definitely on top of the market. The condo we bought was only on the market for a short time due to some challenges on the sellers end. Shawna encouraged us see the home quickly and we are so glad she did! Had we waited, we would not have been able to make a bid. Once we were in contract, Chimene and Shawna worked together to negotiate with the seller. It was clear they were looking out for our interests, including adding an additional clause in our contract that would allow us to back out of the purchase if needed. In addition to being an excellent real estate agent, Shawna is a really nice person. She's easy to talk to, listened to what we wanted in a home and gave us some savvy advice. read more

Shawna and Chiméne were incredible partners, and we're absolutely thrilled with the home we found with them. As first-time buyers, we felt a bit overwhelmed by the competitive Bay Area market, but they helped us proactively to understand the macro trends, neighborhood nuances, and specific details to look for in every house that interested us. We really felt like we had an insider's view of how to approach the market. We officially closed about two weeks ago after only our second offer! Our new house is in our dream neighborhood, which we honestly didn't think we could get into when we first started looking. Throughout the whole process, Team 510 gave us great guidance and patiently answered all of our questions. I'd recommend them with no hesitation. read more

When we started our first home buying adventure at the end of February, we could not imagine that we'd be closing on a home by the end of March much less right at the onset of the COVID pandemic. And it simply would not have been possible without the mad skills of one very dialed up, heart centered and intuitive real estate team of Chimene and Shawna. From the very beginning, we felt deeply supported and truly seen. The entire journey was incredibly seamless and entirely magical. Especially when it got down to the wire and services were getting restricted due to the pandemic: Shawna was ON it - like the kick ass warrioress of real estate magnificence that she is, she plumbed her vast network & got our inspections done - bam! With their guidance, we then sailed through the finish line like champions (happy dancing all the way). We LOVE our new home(s) and feel like we have finally found the community/neighborhood we have been searching for!! If you are looking for a truly amazing real estate team to partner with you in your home buying journey, you can find no better duo than that of Chimene and Shawna of Team510 - Red Oak Realty. They are seriously the SF Bay Area's rare superheroes of real estate badassery!! read more

Chimene and Shawna are amazing!! They provided us with thorough and accurate marketing info and comps to help us make the right decisions, and marketed our condo really well. In the end, we were very happy with how quickly the condo was sold and the sales price was above our expectation!! read more

Wonderful experience with Team510! Very knowledgeable about different neighborhoods and trends. Shawna was extremely professional and also quite personable - and had AMAZING communication and patience with our endless questions. She helped us navigate making an offer in this insane Bay Area market - and we were able to get an offer accepted much sooner than we thought because of her guidance & insights. We are so happy we went with Team510! read more

Chimene Pollard and Shawna Jones were a dream to work with. They both are great listeners, zeroing in on what was important to me and my husband when buying a home, while sharing their vast knowledge of the East Bay market and helping us understand what was realistic and what wasn't for our budget. Within 2 weeks of starting with Chimene and Shawna, we had put in an offer that was accepted. Every step of the way through closing, they were accessible, attentive and a lot of fun to work with. We are over the moon about our new home. We would highly recommend them! read more

My wife and I were lucky enough to have Chimene's help both in buying our first home and then selling a few years later, when it was time to transfer to another city. We feel so fortunate: Chimene is a warm, straightforward, detail-oriented agent who never loses track of the big picture. Our trust in her was absolute, and as a fellow businessperson, I especially admired her pragmatic and low-drama approach to the counteroffer process (both in buying and selling). She knows her stuff, and consistently, her approach to the sometimes-challenging moments in such a large transaction was to consider the problem from all points of view and find the fairest and most reasonable solution. When we were buying, she helped us put together a strong offer and respond to a difficult counteroffer without over-stretching our finances. She was quick to respond to calls, texts, and e-mails, and always after gathering a complete answer to our question to ensure that communication was efficient. Her process is thorough and transparent, and most of all, proactive: especially as a seller's agent, she made sure that our house presented well, anticipated potential buyers' questions and concerns, and did a lot of information-gathering (via inspections, reports, and other metrics) ahead of time. Although she always left final decisions in our hands, it always felt unnecessary and illogical to do anything but what she recommended. We ended up with many offers on our house and were delighted with the final price and speed of closing. More important than just our gut feel, however, Chimene's network of business relationships in the East Bay speak to her integrity, expertise, and professional reputation among her colleagues. The buying and selling processes brought us into contact with mortgage brokers, appraisers, inspectors, loan officers, and general office staff: in EVERY SINGLE CASE we felt taken care of and comfortable with the work these people were doing to support the transaction. And they were just nice folks. It says a lot when everyone around your agent likes her, and is really good at their jobs, to boot. There's a reason Chimene was voted the Best of the East Bay. While friends and acquaintances often grumbled about working with real estate agents in this notoriously challenging housing market, my wife and I felt nothing but lucky and relieved to have Chimene on our side. She truly is the best! read more

I am sitting in my fantastic new home thinking we would not live here if not for Chimene and Team 510. Buying a home in Oakland is challenging in this sellers' market. You want someone who can keep you focused on what is important to you, help you set realistic goals, has good relationships with other professionals you will interface with in the process, negotiates well, is very experienced, and is a bright light and breath of fresh air. That's what we got with Chimene. Can't thank her enough. read more

I would give Shawna 10 stars if it were possible to do so! She is outstanding and I feel really grateful that my husband and I were able to work with her and Chimène. As first time home buyers, we were overwhelmed by the process and not even sure if would be possible for us to purchase a house in the super competitive Bay Area market. Shawna immediately put us at ease with her thoughtfulness, patience, and understanding. She is kind, supportive, and knowledgeable. We felt like we were working with the very best real estate agent. After every single interaction with Shawna, we would say to each other: "Isn't she the best?!" Without her guidance, we wouldn't be the proud owners of our dream house. I would recommend her wholeheartedly to my family and friends. Thank you, Shawna! read more

We were fortunate to have met Shawna at an open house. After looking at homes in person for a few days Shawna had the challenge of helping us find a home from the East coast. Shawna gave us her honest opinion of each property including price, location and quality of workmanship in a home. Shawna never failed to respond promptly to the countless emails, texts and phone calls we bombarded her with. She was always patient with our many inquiries, and our emotional ups and downs. After a few months she was able to help us secure a lovely home in Oakland. Shawna was knowledgable and extremely pleasant through the entire process. I would highly recommend her to anyone looking for a home be you a local or looking from 3000 miles away. read more

We had the pleasure of working with Shawna to find our first home in the East Bay and would highly recommend Team 510 if you're looking to buy. Not only does Shawna truly know the neighborhoods we were looking at but was also able to recommend houses in locations nearby that we wouldn't have otherwise found. Shawna was easy to communicate with and we really appreciated how responsive she was. Shawna was exceptionally patient with us as we learned to navigate the housing market and coached us through each phase of the home buying process. Shawna was also never afraid to give it to us straight--she even educated us about issues seen with some houses that we might not have noticed ourselves. If you're looking for strong communicators, trustworthy advisors, and a local team that really knows the East Bay market, you'll find all this and more with Team 510. read more

Our home hunting journey wonderfully led to Team510! We had the awesome pleasure to work with Shawna and Chiméne on our first home. I'm thrilled to say we found our lovely home working very closely with Shawna. We felt we were in great hands due to the fact that Shawna would listen to our needs, offer guidance and expertise in the field, and making the whole scary process manageable and fun!! Excellent customer service throughout the whole process. Highly recommend!! read more

Chimene and Jackie are the finest negotiators in town! My fiance and I purchased a home Jan 2014, when the Oakland Market was super hot. We found an amazing home that was on the market for over 1 year and they worked with an out of town realtor and created a deal of the century for us. Unbeknownst to us the house was about to fall into foreclosure. Only because Chimene and Jackie are ON TOP OF IT! was the house saved and became ours. The Mortgage Broker they work with worked miracles as well, and we got a seller credit back that saved us $1000's which allowed us to remodel and make the home our dream house before we even moved in. Don't walk, run to the phone! They will sell your house for more than you expect or get the deal accepted even with stiff competition in today's market. I cannot recommend this 510 team highly enough! read more

Wow; I can't begin to explain how fantastically satisfied I am with Jackie Gallanagh's Real Estate Service. Jackie is professional, persistent, patient, data driven, and most importantly, a mensch. I had a really tough assignment for her, with my house purchasing requirements. She had to literally jump through hoops to find a house, and then get the house qualified before, during and at the close of escrow. She is an expert at this. Please feel free to contact me and I'll be happy to give Jackie a testimonial. Stuart read more

I have nothing but praise for Team510! They helped me with a short sale several years ago. It was done quickly and easily. Then, this year I wanted to use them again to sell my mother's home. My brothers and I knew nothing about how to sell the home we grew up in. We were emotional about it and knew nothing about any possible problems there might have been with the house. We were also concerned about what changes or fixes we may have had to do before we could put it on the market. Not only was Team510 incredibly knowledgeable about the market, they knew exactly what we needed to do and not do to sell the house. They have a team of inspectors, contractors, and the like that they work with who were also an asset to us. These people were wonderful as well. Every question and concern was addressed by this team. Team510 went beyond what we expected. If we couldn't be at the house they were there representing us. We were never rushed. In fact, we enjoyed spending time with them through this sale. They were meticulous about details. We were always kept abreast through emails, texts, or phone calls. We never had to wonder what was going on. I will be using them again in the near future to help me purchase a home. I highly recommend them! read more

WORK WITH THIS TEAM!! Do it! It will be the best decision you make. Chimene helped me sell my house in Temescal in January 2018. To say that it was easier and went better than my wildest dreams is an understatement. She helped set us up with a team that worked to fix things up and stage the house. The listing, open house, and entire process was so smooth and seamless. The bottom line is this: selling a house is nerve wracking and stressful. Working with Chimene made it fun and exciting. I'm dead serious. It was the easiest thing I have ever done and that is because Chimene worked tirelessly to take the brunt of the stress. And because of her savvy ways, we sold for 400k over asking. read more

Chimene and Jackie are the best. We are so grateful we found them as we were looking for a place to buy in the East Bay. Chimene is super knowledgeable about the market, she took the time to explain everything in detail and answer all of our questions, and fun to work with on top of that. Everything was efficient, quick and easy. They have a great team supporting them with . We finally found the perfect place in Uptown Oakland and they were a key factor in us being able to get it as we were in a multiple offer situation. I highly recommend them if you are looking to purchase in the east bay. read more

When my husband and I decided to sell our condo in Oakland's Jack London Square, we had two wonderful tenants living in the unit and we wanted a realtor who would assist them in finding a new home. Chimene and Jackie of Team 510 were amazing in this regard; they communicated almost daily with our tenants, sending them listings and open house info and following up. At the same time, they were creating a fabulous marketing plan for our property, though our condo ended up selling before it even hit the market. In the end we got a better price than we could have dreamed, and had the satisfaction of seeing our lovely tenants happily relocated to a new home. Thanks to Jackie and Chimene, the entire process from beginning to end was seamless, smooth and stress-free. Though Chimene and Jackie seem to have an unlimited well of energy and enthusiasm for their business, they completely lack that phony vibe so many people in the real estate world have. They are marvelously capable people--deeply caring and stunningly efficient. We recommend them highly for anyone who hopes to buy or sell property in the East Bay. read more

Working with Chimene and Shawna particular was amazing. They did a tremendous job all around from beginning to end. Shawna in particular was super patient, awesome at breaking everything down for me about the process, willing to help out with anything like managing paper work, and just an excellent partner in the process. As a buyer broker, she was a fantastic advocate for me and I highly recommend Red Oak in general. read more

Chimene has been the go to realtor for many of our friends and family for many years. She has assisted us in purchasing our properties with impressive dedication and zeal. When dealing with her you know she has your back and will work tirelessly to make the experience as hassle free as possible and find the best deal possible. Her knowledge, professionalism and patience makes dealing with her effortless. Chimene went out of her way to show us one more property on a day when she was obviously busy and a little overwhelmed, without making us feel uncomfortable. Today we call that property our home. I will forever be grateful to Chimene for her work on our behalf. read more

Most recently, we used Chimene to sell our loft. She got the price we were wanted in the timeframe we needed when other lofts in the same building were not so lucky. Before that, Jackie helped us buy a house from a very difficult seller. She and Chimene negotiated persistently and creatively to work through all the obstacles and we got the house we wanted at a fair price. If need a realtor who will work hard for you, who knows the market and how to get things done, look no further. We would definitely use them again on our next realty transaction. read more

We worked with Shawna Jones when we recently bought our condo in Oakland. She and the rest of the 510 team were amazing! Shawna did a perfect job of helping us find our dream home and to put together and close an offer that worked for us. We are so happy in our new place and we wouldn't be here without Shawna! read more

Holy Moly! I have nothing but praise for Chimene and Shawna of Team 510. My husband and I recently relocated to the Bay Area from Southern California, and they helped us acquire the most amazing house in the Oakland hills. The market here is treacherous, and there is no way we could have been successful without their expert guidance, close industry connections, and keen knowledge of the local market. We wrote several offers to no avail, but they did not give up (even when I was losing hope). They continued to search, network, and help us narrow in on our criteria. The result was surprising and so exciting. I love my new home and can't believe we got it. I will forever be grateful to Team 510 for the incredible work they did for us. One other thing . . . they are both the sweetest people! read more

Chimene was a dream to work with! In these crazy days, she has managed to quickly adapt to the new normal and was able to help me sell my house for more than I dared hope and in record time! You can't go wrong with Team 510! read more

Team 510 are the best! My wife and I were first time homebuyers in the Bay Area, looking to buy in Oakland and didn't know what to expect. We went on a recommendation from a friend who'd bought in Oakland a few years ago and we were not disappointed. Jackie and Chimene were everything you could ask for in realtors and much more. We worked mostly with Jackie but both of this awesome pair were always on hand to help, answer questions and represent us at every stage of the process. The service is personal, efficient, very open and friendly. I really felt that we were all in it together and team 510 had our backs! The market in Oakland is competitive and a little crazy right now but 510 are pros. and they know the field back to front. There was never a moment when I felt Jackie didn't know exactly what she was doing and their advice was always, balanced, up to date and effective. At every step, from information gathering, through open houses, viewings, offers (rejections!) escrow, appraisals, inspections and a super short closing schedule - we were able to count on Jackie and Chimene (who worked with our lender very closely and very well) 100% of the time. Buying property is tough in the Bay Area and I honestly don't think we'd have got our home without team 510 as our realtors. I'd recommend them to everyone and we are very happy to count Jackie and Chimene as new found friends after our time working with them. Go Team 510! read more

Ok, seriously - Chimene and Jackie are Real Estate WARRIORS. In the competitive east bay market, they really fought for us and worked really hard to help us find our new home. Chimene is ridiculously efficient, knowledgeable of the market, easy and fun to work with, able to juggle tasks and multi-task like a ninja on speed AND she was patient with my husband and I who are pretty oblivious about real estate. Recommended!!! read more

Jackie and Chimene are amazing! Having them on my team during the insane process of buying my first house made the experience bearable. A relator friend who previously lived in the Bay Area recommended Chimene and Jackie. This realtor said if she were buying a house in Oakland, Chimene and Jackie are the relators she'd want representing her. Reasons they are amazing: 1. Experience If something comes up when your purchasing your house (and it probably will) they've already seen that issue and know how to deal with it. 2. Hard work They are extremely easy to get in touch with and I always felt that they were proactive and had things under control. Emails were very quickly answered (I'm not sure when they sleep). 3. Relationship management Many people have to be on the same page for things to progress. Jackie kept in touch with the listing agent even after my attempt to purchase the home fell through first time (long story). Because she continues to stay in touch with the listing agent, I was the first in the know when house came back on the market. 4. Advocacy/Negotiating skills I felt like they has a great sense of what house would go for. My offer came in first and very very close to the second place offer. They were also aggressive in the negation process. I always felt like that had my back. 5. Team work Having two people on your team is definitely better than one. I started off working with Chimene. She had to go out of town just before I put in my offe. Jackie was able to seamlessly step in hold my hand through escrow and close. 6. Lovely people They are both friendly, easy to talk to and truly listen to your concerns and wants. This can be an emotional experience. Having people you feel are your advocate makes the experience much more pleasant. read more

Be wary of them selling your property. They did not respond to voice mail , text and email from a cash buyer on their listing. Just hit the easy button with one open house. Not following up on a potential bidder is not someone I would hire read more

Team 510 is the BEST! :-) Jackie and Chimene represented my husband and I with our very 1st house purchase in March 2013. At that time, it was a VERY competitive market and every house had multiple bids. Luckily, with Team 510's advice, we were able to get our very first offer accepted! She advised us that even though we didn't have a lot of money down and FHA, we could make our offer stronger in other ways with our terms, writing a letter to the sellers, etc. Their skills and knowledge of the real estate market helped us get our offer accepted the very first try AND outbidding other offers. We trusted them and went with their suggestions and that's what got us our house today! :-) I highly recommend Jackie and Chimene!!! read more

Jackie and Chimene are such a pleasure to work with. They have so much knowledge and really care about their clients. I am so happy with my new condo they helped me find! It is perfect and I could not have done it without Jackie by my side. I highly recommend them for anyone who is planning on purchasing a home in the east bay!! read more

My wife and I worked with Chimène Pollard of Team 510 to purchase our first home. Bottom line, working with her was top-notch and I heartily recommend working with her or Jackie! In fact, I can't imagine working with anyone but Team 510 for any future real estate needs. The story on our first home purchase: We started working with Chimène at the recommendation of a coworker who had just purchased his first home with the help of Chimène & Jackie. We were working with an agent who just didn't have time for us (or interest in our entry-level budget). Chimène gladly stepped right in and helped us write an offer on a house we loved, even though it was clear we would be majorly outbid. Chimène used it as a learning experience -- and we learned so much from her in the process of writing the offer and it was a huge element of helping the rest of our search effort! We kept searching in this very crazy market with a lot of support & education & recommendations from Chimène. We had just started to think it might not be possible to find something in our price range, and then our circumstances changed. It was great news for us, but potentially a big administrative headache for Chimène. But she was totally on board with our new plan and it's in great part to her knowledge, skill and connections that everything worked out as we hoped. She helped us write a winning offer that closed the deal on our first home purchase. Nine months later we couldn't be happier in our home, many, many thanks to Chimène and Team 510! read more

Chimene and Jackie were amazing to work with. We happened to find ourselves in the midst of many new life changes (selling home / new baby on the way) all at the same time. Team 510 were on it from the beginning and made this transition seamless. I'm not usually one to let things go (I might be considered a little bit of a micromanager), but I just didn't have the bandwidth and had to let go and trust Chimene and Jackie. I'm so glad I did because their team painted, staged, cleaned and led the open house with very little help from us. They did all this in record time (I believe a little over a month from start to offers) and worked around our crazy life. They were so knowledgable about the area, the market and the entire process. I highly recommend going with Team 510 and would use them again in a heartbeat :) read more

It is honestly impossible to convey the awesomeness of Chimene and Jackie in words. My husband and I just closed on our first home thanks in huge part to their knowledge, insight, experience, and incredible work ethic. We met with multiple real estate agents at the beginning of the process, and there was no question that Chimene was the best agent we could hope for. She clearly had a great read on the market, and engendered hope that we would be able to find a place we loved for our modest budget (by Bay Area standards anyway!). Once we actually started looking, she quickly got a read on our housing preferences and steered us towards properties that worked well for us in respect to budget, location, and size. When it came time to put our first offer on a house, Chimene expertly guided us through the process and gave use sage advice regarding what type of offer to put forward. When this offer put us in the running among 8 other offers, she also helped guide our response to a multiple counter offer. Even when a last minute entry threw a wrench in the works, she gave us the advice we needed to make the best decision for us. In the end, her amazing guidance and experience helped us get in contract on the first house we bid on - unheard of in this market!! Jackie also pinched in to get us time sensitive documents when Chimene was unavailable. I can't say enough for their team approach. During escrow, Chimene was incredible and guided us well throughout the process. She was consistently available by email, text, and phone, and never made us feel like any question was too small. She also gave us great advice regarding the inspection process. She is incredibly knowledgeable about local companies. Both Jackie and Chimene further demonstrated awesome negotiating skills, helping us to gain a credit on some issues that came to light during escrow. Finally, she helped us find a great lender, Lara Blake at LaSalle Financial, who worked with us as a team to present a competitive offer with respect to our loan terms. We could not be more thrilled by the experience we had. Do yourself a favor and work with these awesome ladies! read more

My sister and I enlisted Chimene's help to buy our home 3 years ago and loved her so much we came back to have her help us sell our home last summer. She's quick, buttoned up, and very thoughtful. We followed all her recommendations got our home listed and sold within a month -- she's know her market! I'd definitely work with her again. read more

We recently sold our condo and Chimene handled everything. She has great contacts, and lined up people to do the painting, the kitchen/bathroom renovation, floor refinishing, photography and the staging. I was particularly impressed with her knowledge of the market and how to best prepare the unit for sale. She held two open houses and in the following week we accepted an offer substantially over our asking price. Closing was as easy and smooth as it gets. We have worked with both Jackie and Chimene on previous sales and will certainly do so again. They are knowledgeable, professional, and a joy to work with. read more