Fast response. Same day turn around. Took his time to make the repair to my iPhone 8 right. Took…read moreabout 1/2 hour and I was in my way. Cost 90 total. When the guys at the mall was charging 130. Local guy. Worth the call.

I definitely recommend the CNY Tech Guy! He was able to repair my Motorola X Pure when I dropped it…read moreand shattered the screen. He ran into an issue while repairing it but was able to quickly rectify the situation and I am completely satisfied with his service. He even offered to meet me wherever was convenient for me in Cortland. He was also very friendly and professional! I especially appreciate how responsive he was to my messages and how he kept me up to date on the progress of my phone. I will tell all my friends and family to go to him when their phones or computers need to be fixed.

My computer crashed and I took a very simple approach and just went after the place with higher…read moreratings. Honestly, the other places in the area had less reviews and lower ratings and it didn't seem to be the primary business. The computer room seems like legit I went in there. They had a full shop that all their equipment. It's all open for you to see they're very transparent with the pricing in the diagnose my problem real quick unfortunately, my computer is kind of like done. Done the solid state drive went so I guess I'm gonna get a new one, but I appreciate their fast and thorough diagnosis. I had it back the next day so you know it made me feel a bit confident that they seem to know the field in articulate to me very well

If your computer isn't working then this is the place to go! My college kid's computer wouldn't…read moreboot after moving cross country. We tried everything, he had built the computer himself, but couldn't figure it out. I figured it needed a new power supply so I sent him here to have Computer Room install it. To my amazement it was just a RAM stick that wasn't properly seated. They could have just replaced the PSU and we'd have been none the wiser but good honest computer repair folks are worth their weight in gold! The only charge was the service fee to look at the PC. Grateful to them and highly recommend.

Pleasantly reliable and phone knowledgeable staff. Fair pricing. Located in the Ithaca mall…read more Just not new glass protection replaced on the I phone. 27$ Walked in done in 5 minutes. If they had more phone and accessories inventory I'd give them a fith Star.

Great experience!! They got the job done same with reasonable price…read more Definitely recommended this place they're honest and polite!!

Have taken the computer here twice for repair (it's a 2011 Macbook Pro so it's getting along in…read moreyears). Works like new since the last trip in. They respond readily by text or call, and they seem to know what they're doing. Nice to have a spot right on the Commons where you can get tech support.

I've been here twice with two different MacBooks. The first time I needed my screen replaced. I…read morewaited a few days for them to order the parts and then was given back a MacBook with a dented screen. When I complained saying I didn't agree to pay for a damaged product the guy reminded me that I had already signed an agreement (I did, but that doesn't make it right) and that all sales were final. A few years later I came with a different MacBook that wasn't charging. I was told over the phone that it would be hundreds of dollars to fix. So I declined their business. I then went over to Ithaca Mac Repair who told me all I needed to was to clean the charging port with rubbing alcohol. Overall the customer relations were horrible, and they did not do quality work whatsoever. Mabe no one will ever see this review because of the messed-up algorithm, but if you do please don't give this shop your business it's not worth your time or money.

These are the best mobile device repair techs in town. Don't be fooled by the hole in the wall…read moreappearance of the shop, these people are like old school computer repair techs, not fly by night mall kiosk guys. They take the time to really understand how all the latest devices work, and they do an amazing job of fixing them. On top of all that, they care about their customers, and really give you the best deal they can, while maintaining quality. And they don't try to up sell you on unneeded repairs. I went in for an iPad Pro 12.9 screen replacement, which is no easy task. They did it perfectly and in a reasonable amount of time. 5 months later, the screen had an issue that turned out to be a manufacturer defect, and despite it being out of warranty, they would not let me pay for labor on the second repair. Stand up guys, great technical skill. I would definitely take any device I had to them again.

I didn't actually have work done here, but that speaks to what a good business this is. I came in…read morewith a defective keyboard/sticky keys on my MacBook. They easily could have taken my $300 or so for a new keyboard, instead the employee made me aware of an extended warranty I was eligible for, and recommended I send my MacBook into Apple. I ended up getting the repair done by Apple free of charge, and am very grateful that they didn't take advantage of me. Will be going here for any future repairs and recommend it to all for honest service.

spent a great deal with him to develope a web site after ward he disappeared does not answer phone…read morecalls no one seems to know what happened to him. total lost of hundreds of dollars

Great small local business. This guy is old school and knows the ins and outs of PCS and Networking…read morefrom the ground up. House calls, free pickup and delivery of broken computers... the works. Don't take my word for it, just one try and I know you will see what I mean.

I brought in an upper end Alienware laptop that I rely on every day for PCB and IC layout work. It…read morehad completely bricked, and I couldn't get it to boot again. While I'm an engineer and comfortable with IT concepts, I'm not immersed in all the finer points of computer maintenance, so I knew this one was beyond me and my core skill sets The laptop turned out to have multiple serious failure issues, including SSD and RAM failures and a physically damaged HDMI port. Jim approached the diagnosis with patience, methodical problem solving, and real expertise. He walked me through what he found, explained each step clearly, and ultimately brought the machine back to life. I genuinely appreciate the skill and professionalism he brought to the repair. Thanks to his thorough work and excellent communication, he'll be my go to for any future computer maintenance needs.

Gregg was fantastic to interact with. He was, accommodating, quick to respond to emails, and he…read moretook the time to walk me through the rental process and show me the scissor lift I'd be renting. He even took a look at photos of my planned project and was able to provide me with great guidance. When the lift was delivered it was dropped off by Jon who showed me how to operate it. He was super helpful and generous with his time and knowledge. Professionals across the board. I'll be back for all future needs and give them my highest recommendation.

The most disappointing and dishonest sales practices. Greg lied to us about a used piece of…read moreequipment and dragged it out not doing anything but talk and make excuses. Don't buy their used equipment Or you end up being sorry like we did.