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    Services - Tech Care

    Device support or repair

    Mobile phone support

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    Cellairis

    Cellairis

    1.1
    (10 reviews)
    $$$

    This review would be ZERO stars if possible. I am thoroughly disgusted with my experience…read more I took my iPhone 6s to this location with a badly cracked screen. They indicated it would be $150 and when I hesitated, the guy said $145. I said okay and came back 30 minutes later. Phone fixed, seemed to be working fine. The gentleman said if you have any problem, come in and we can adjust... or something like that - it was a bit difficult to understand. Well... I did have issues. The sensitivity of the screen around the borders of the device, as well as 3D touch make the phone almost unusable at times. Sending a text with the letter "a" or tapping the space bar on the keyboard to add a space in any typed data often times sends the cursor to different locations or deletes entire words. Just tapping an icon opens the 3D touch menu... to the point it takes 3, 4, 5 or more times to actually open the 3D touch enabled app. I returned to the kiosk and spoke to a young woman who had difficulty understanding me. She walked me down the mall to their second kiosk and made a phone call to the home office. She had my phone and while on her call - DISABLED 3D TOUCH - then returned the phone to me and said that should fix it. I was livid!!! Oh - so because you guys can't repair the phone correctly your solution is to TURN OFF standard features in the phone?? I don't think so. I ended up calling the home office at her direction. The boss told me I needed to adjust my 3D touch sensitivity. Which I did and that reduced the issue by about 10%. However, it was already at default settings which had worked FINE up until I had these guys "repair" my phone. This place is a COMPLETE AND TOTAL RIPOFF. I regret going against my own judgement - MY FAULT - and not going to Apple, which was the SAME PRICE TO DO THE SAME REPAIR. Yes, it would probably have taken a bit more time to get the phone repaired, but I would have had sanctioned Apple replacement parts... not some $0.27 piece of junk screen that these ripoff artists charge full bust out genuine apple replacement part price for. After a couple of attempts trying to get these guys to make this right - they have failed. I guess I'm stuck going to Apple and spending another $150 to get my phone to work as it should. If you need your iPhone repaired - go to the Apple store. Never, ever use this business to repair any electronic device. Don't even let them change the batteries in your TV remote control.

    I had high hopes for this screen repair service. On 9/17/2015 I took my LG G3 with cracked screen…read moreand inquired about repair. $140 and a little over an hour was the cost of service. I took the chance and I wish I'd gone elsewhere. When I came back to pick the phone up, I noticed the LG logo was missing. The "technician" failed to take the plastic off of one part of the screen before installing it, and I had to point this out. No big deal, everyone makes a mistake from time to time. Upon further inspection I noticed the screen wasn't flush and light leaked out from the edges. They said it was a new screen and it would return to it's proper alignment in a short time. When I attempted to gently press the screen back in place, IT CRACKED. Less than 2 hours since the repair and $140 later, I had an unusable device again. Returned to the store the next day with receipt to attempt to resolve the shoddy work they performed. They said they'd be happy to replace the screen for another $140, but refused to acknowledge their part in the mishap. After explaining a bit more, the manager attempted to get the screen to lay flush. He couldn't fix it. So receipt in hand, I walked away calm, but feeling like I'd just been scammed. Furthermore, anyone who says these guys are very helpful and offer great deals on cases, is ill-informed. The quality just isn't there. Maybe other guys do great work, but on 9/17 I didn't find that to be the case.

    NERDiT NOW

    NERDiT NOW

    3.7
    (6 reviews)
    $

    It's been a few weeks now but I had been having a horrible week and couldn't access my semester…read morenotes for my finals, and they were so nice and helpful I couldn't have appreciated it more. It really cheered up my entire week that they were nice and generous to me when I was struggling. Thank you guys!!! It turned a horrible day and week around.

    As of today it has been 5 days since i wrote the review (the owner has since returned from his…read morevacation - a week ago) about this company that sold me 2 computers that have not performed as they told me both affecting me and people that depend on me. The staff and manager could not help me while the owner was on vacation and I was informed that the company would contact me after he returned BUT No PHONE CALL NOTHING so disappointing and just bad business. Yes, they are friendly when you purchase and even when you have a problem BUT what is the point when no one seems to understand especially when you are in need of what they promised you would work I have spent 239 plus 25 for transfer of files for one computer and 175 plus 50 for another refurbished computer not to mention the WiFi card that I had to purchase when the computer (when I brought it home and realized there was NO WiFi card in it, that would have been helpful to know) I am sure NOW I will get a call or maybe not because I see that they like the positive reviews that the owner pointed and mentioned repeatedly to me. I would give them a no star rating because they deserve it! AFTER MANY MANY TRIPS TO THE OFFICE IN STANTON I am still a DISSATISFIED CUSTOMER WITH NO SOLUTION. I guess my next step is the Better business bureau and visit the local chamber to take the next step in this utter disaster!!! LOOK for another solution the discounted prices are NO BARGAIN BEWARE!

    Tcb Electronics and Repair

    Tcb Electronics and Repair

    1.0
    (2 reviews)
    $$

    They stole parts out of my phone! They are scammers! I got my iPhone screen replaced from here…read morebecause I saw a Groupon online for this store. I should have known that it would be a scam. First of all they gave me a black screen when I had a gold iPhone with a white screen. A week after I got my screen replaced the picture displayed was not clear and was distorted. The could not see pictures clearly and the I called them after my screen was replaced and asked to get a white screen. I called them multiple times and they would give me different days to come in and when I would call the day off they would not pick up the phone and would give me the run around. I've left countless voicemails and when I finally stopped by the store they were shut down! These people did not install my screen properly and they are scammers. I went to a different place to get my screen fixed and they showed me what was missing from my phone that was stolen from TCB electronics. Don't bother wasting your money here when you'll have to spend money elsewhere to get it fixed!

    Sometimes when you see a Groupon you know the company is in trouble and it won't be long until they…read moreare out of business. I am pretty confident that will be the case with TCB. I saw a Groupon that cost $59 for $99 of repairs. All it said was repairs (nothing about screens). I messaged the company and asked for a quote on battery replacement and port repair. I was told $50 for each one. With my Groupon it would cover the repairs. I sat in traffic and drove 30 minutes out of my way to get there. When I arrived first I was told there were no batteries in stock. Then the person who was helping me called his partner. Next I was told I could not use the Groupon for the repairs. That the Groupon was only good for screen repairs. Really? You could have told me that when I was messaging you and set the appointment. Or you could have made it clear on the Groupon. And $50 for a battery? A major office supply chain and a repair shop at the Christiana Mall charge $40. If you accepted the groupon (which was advertised for repairs) you would have been competitive. Now you are priced 20% higher, you are not in a good location (not well labeled) and i doubt you will be in business 6 months from now. I will take my business elsewhere and never return. This is no way to treat customers when you are trying to build or save your business.

    Tech Care - mobilephonerepair - Updated June 2026

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