Excellent and prompt service for Internet and TV connections…read moreWhen a small problem arose the team, particularly Alex, was outstanding in resolving promptly

Alex and Poseidon are the best vendor I've used in D.C. -- PERIOD!…read more Fast, reliable and responsive. When I had an manufacturer caused issue with hardware they installed 2 years ago, Alex was there the next day, replaced it free and handled the warranty and return process himself.

Responded very quickly and offered to come the same day, on a Saturday, no less, so we appreciated…read morethat. We needed curtains hung. I had started the job myself but got an anchor screw stuck and figured I should have a pro step in so I didn't wreck my new walls. All the supplies were here, placed where they needed to be, holes were measured and marked for custom made rods and drapes. He charges by the hour and moves very, very slow. He didn't have his own step ladder or anchor screws. In the first hour, he managed to put in 3 screws in holes that had already been marked. He claimed he "needed to remeasure" and that's why it took so long, but he used the holes that I had already marked. He also said it was too hard to do with custom cut rods. He also said it wasn't his fault because I had an anchor screw stuck in the wall already, which was the whole reason I hired him. This is what pros do: they come prepared, know the required materials and techniques, and advise the customer on the best way to proceed. I knew we needed to cut it off when he asked me how to use an anchor screw. He didn't know if you needed to pre-drill or not for a very basic and common anchor. I cannot imagine a professional handyman not knowing that. He used a level to stare at the pre-marked holes for what seemed like an eternity, just eating up time. 3 screws = $200. Seems like a nice enough man, but handyman may not be the profession for him, and that's giving him the benefit of the doubt that he wasn't just trying to take advantage of someone he assumed was too naive too know how long the job should take. He became very defensive, making excuses when I said we'd need to end the job at one hour. Im sure judging by other less than 5 star reviews here (that I really wish I'd have taken the time to read) he will post a very defensive response here as well. Please just don't take a job you don't have the required expertise to complete, and I don't want to hear defensive excuses when I'm still out $200 for almost no work completed.

Had him hang about 8 paintings throughout the house. Very good, professional, responsive. Good…read morevalue for money spent.

We had a 77" OLDED TV installed with DOLBY Atmos grade speakers and a new AV receiver connected to…read morea Control 4 as well as a bridge mode wifi system so we could get wifi better throughout the house. Aomed was prompt in coming in, evaluating our old setup, and giving us several different options in formal proposals along with the prices upfront. He did not use any hard-sell tactics (i.e. no car salesman-like tactics). For installation, his team, led by Arnas, was prompt and did a superb job with the installation. There were some issues after installation (partly on us not knowing how the speakers work with Atmos), but Aomed gave us his mobile for texting. He responded to each issue, and a couple of times, Arnas and his team were out to fix them and show us how to operate our new system. Aomed and his team deserve the 5 stars. The only issue was when it took a while to get ahold of him while he was out of the country, but he responded back quickly as soon as he got back. I'm sure his business will grow as his reputation increases, and hopefully, he'll have a customer service person who could help with calls. The best thing is he and Arnas told us we could continue to contact them whenever we needed any help. (for example, I just sent Aomed a text, and he replied within seconds).

Something interesting happened here after my original review, the owner (Aomed) reached out to me…read moreand wanted to make it right. This install was for a training room at a Fire Station, and this was a project that Aomed felt strongly about. We worked together for the next few months on the equipment options and installation schedule. Despite our limited budget Aomed worked with us to maximize what we were getting, while giving us a great deal. Communication is a bit on the slow side, but the result exceeded our expectations and we now have a very nice AV setup thanks to Aomed and his team.

I used their services to install residential audio (speakers) controlled from a multi-media closet…read more The services were completed as requested and at the cost quoted. The speakers looked and sounded great, as well the placement and finishing around the speakers. I was happy with the quality of equipment and overall services, and would recommend them.

So glad I paid someone else to do this. Can't remember the guys name, but he was careful,…read morethoughtful, took his time, measured everything and made sure it was right. Spot on. I have not had a lot of luck with contractors but this was great. TV looks great.

Tim and his team from Revelation AV added ethernet wiring to my whole house. The service and…read moreexperience was awesome! They were knowledgeable and thorough. They arrived on time and completed the task timely. The finish work was excellent. Thank you

I received a quote right away to install a bracket (provided by me) and mount my 85" tv on it. I…read morewas quoted $69 + $550 for two persons. I was a bit shocked because it was more than twice the amount of the second most expensive quote we received. I confirmed with Sam via text that the price was correct because it was more than twice the price of 4 other quotes I received. He confirmed that it was indeed correct. Perhaps their service is worth it, but I was quite satisfied with the company I chose for less than half the price.

Ricky was fantastic! He came exactly on time and was in and out in 45 minutes. He added an outlet…read morebehind the TV so the wires wouldn't show, wall mounted the tv, and got the tv started for us. To top it off, his pricing is really competitive. I recommend him without hesitation and will use him in the future when we eventually wall mount our basement tv. Thanks, Ricky!

Can't say enough good things. Ricky was on time at the exact moment he said he would arrive. He…read moreshowed up with all the required protective gear and equipment needed to install my TV. He installed the TV while providing me his recommendations and his reasoning on the installation. After completing the job he gave me the "lay of the land" on everything. He also installed my soundbar and PS5 without a hitch. His price was extremely fair and everything looks professional and clean. I can highly recommend him. I will be calling him for more work in the future.

We moved recently to a new house, and I needed to have two big TVs hung. I put the request on yelp,…read moreand decided to go with Certified Pro AV, and I could not have made a better choice!!! I scheduled long in advance, and moved my dates around a couple of times, and they were super accommodating. Then I moved it up again, and they came earlier than we agreed! When they got to our house, it was the best experience from the beginning to the end. They were two of the friendliest people ever. The TVs were hung perfectly, cables hidden - suggested an idea for the tv boxes and it went flawlessly. I also realized I needed a network cable connector added in the basement, and with no questions asked, they fixed that too! It isn't often you encounter a business like this, but I could not recommend them any more highly. The price was very reasonable, and to be honest I would be happy to pay more for this type of service. Thank you so much Certified Pro AV!!!!!

Moose is the owner of the company and came by to setup my home theater system and outdoor speakers…read more He was very personable, and prices were very fair compared to the other quotes I got. I highly recommend using him for your home theater installation. He even told me to call him anytime if I run into any issues or questions.

Randy and his team provided excellent service. I first emailed them with pictures to ask what kind…read moreof sound system I could install with the pre-existing wiring in our new home. Randy replied within a few hours to note that the wiring was outdated, and present some other options. I ended up hiring Smart Home & TV Installs just to hang our new tv (opting to deal with the sound system question down the road). They had a booked schedule but were able to squeeze me in 5 days after the initial request, and on the day of the install texted that they were free a bit earlier if it worked for me too. During the install, they wore masks (properly! no chin straps) and boots and were efficient and careful. The finished job looks great. I would hire them again in a heartbeat, and will use them for future home theater projects.

Randy and his brother Amilcar were fantastic. They were running behind but kept us in the loop the…read morewhole time and still came to do the install even though it was pretty late in the evening. They mounted our 65 inch TV and made sure it was perfectly centered above our fireplace while expertly concealing all wires. We couldn't be happier with their service. We will surely use them soon for other smart home installations around the house. Highly recommended!