Abdel successfully fixed my laptop after a stressful power crash. We had to do a lot of troubleshooting to determine the issue, and that took some time, but I appreciate the fact that he was available on days and times that worked with my schedule. He was very quick with ordering parts and getting the laptop fixed when the parts arrived, and he was knowledgeable on what was needed. read more

on July 11 we agreed with your Rtps that you come around 2 pm to repare my Comp. Nobody came MORE: no phone call, no e-mail... NOTHING If it is a good service then sorry... read more

Was very knowledgeable and helpful. Price was fair. Most importantly, he provided support at no cost even after completing the diagnosis and returning my PC. Above and beyond. read more

Fantastic experience! Fixed my computer that I thought was dead quickly and at a very reasonable cost. Explained what had gone wrong and what I needed to do. Plus kind at a time I was kind of loosing it! Highly recommend. read more

My cpu and gpu were both overheating in an under 2 year old gaming laptop. Fixed in less than a day with high performance thermal paste and reinstalled windows on a new drive. Had my computer back in less than 24 hours. Quick and easy read more

I took in a computer that wouldn't open the os. I don't know much about computers. I just use them. He explained what problems there could be. Explained what costs could be. Asked for my budget. Asked for permission every step of the way to fix the problem. When he got it up and running, had me come in and sit with him for about an hour while he tweaked the computer for my use and made sure it would continue to work for me for years to come. I am very impressed with his knowledge and service! read more

Abdel just upgraded my PC processor and RAM. He installed Windows 11 and did a bunch of maintenance, too. This was the third time I've used his services, all with great results. He's got terrific expertise, plus he is professional, friendly, responsive, and offers fair pricing. In fact, he did a bunch of extra stuff to improve my PC for free. Plus he explains things very thoroughly. Clearly, he takes pride in offering excellent quality work and support. I recommend PC Tek highly! read more

I can't say enough about the excellent service that was provided by Abdel. He patiently reviewed all my issues and solved my computer issue, which was not easy. An excellent technician. read more

Mr. Abdel helped me figure out what was wrong with my Acer Predator, he helped me send it back for repairs because the video card was completely gone so he told me to send it back because it has insurance. I've never sent anything back but he was more than happy to help at a reasonable price, he's very reachable and explains everything clearly! Will be returning in the Future! read more

Abdul is an expert you can trust. I had an old computer that needed data recovery. He handled it like no one else could have. Two thumbs up for this business! read more

This guy knows computers. Repairs quickly and priced reasonably. I recommend him highly! I have a 2019 Dell which is a beast of a laptop. He turned it around in one day, and his price was half that of another shop. read more

I had a cracked 1080 laptop screen that needed to be replaced. PC Tek responded quickly and provided me with a competitive quote. I was able to be seen on the same day and was provided my repaired laptop in great condition just a few days later. PC Tek is military friendly, includes warranties with their services, and Abdel, the owner, was a down to earth person with great customer service. I definitely recommend PC Tek for all your computer repair needs. read more

PC Tek Computer Repair - Laptop Screen - IT Services & Computer Repair Near Me - Falls Church, Virginia

The day before my vacation, I dropped my 10-year-old MacBook on the floor and got the deadly black screen. I left a message with Abdel, and he contacted a few hours later and said he had the part. He fixed it while I waited. It was such a relief since I'm not in a position to buy a new Mac now. He cleaned it up, too, and it works like new. Unbelievable service and a great price. Definitely recommend! read more

Customer Service: 5 Stars Price: 5 Stars Timeliness: 5 Stars Abdel replaced a cracked display on my laptop. He had to order the part and completed the repair within 72 hrs of receiving it. He provided an accurate quote and didn't charge much more than the cost of the display. I appreciated Adel's conscientiousness as well as the time he took to explain how fragile the newer displays were, recommending a protective sleeve and sending me a link. He also ensured I was aware that the new display came with a warranty in case I experienced any problems. Should I be in need of any future repairs, I'll definitely go back. read more

Abdel fixed my 8 year old Lenovo within a few days and within budget. He kept me informed of the repair process and provided me options. He replaced my WiFi card to take care of the intermittent WiFi connectivity problem, upgraded my hard drive, and updated my OS to Windows 10. It's been a week now and my G780 is running great. I'd definitely recommend PC Tek! read more

Everyone else has already proclaimed Abdel to be "king" and "it doesn't get any better than him" so what else can I possibly say?? No idea, but it is all true! Last week, I put my laptop down on the coffee table, and then tripped over the power cord which resulted in the laptop flying onto the floor, but somehow landing on one corner. I was relieved that it was still alive, but the hinge on the screen was broken, it just didn't shut all the way and when I did move it, I could see clear inside the case. Basically, it was a mess and I immediately thought "I think I just created a situation where I need a new laptop to fix my stupid mistake". I started looking around online, read some reviews for other places in the area where Yelpers were advising everyone on the planet NOT to go (the same ones that then had lots of fake/glowing reviews that had been sent to the filter) and then found PC Tek and the 40+ 5-star reviews. That many Yelpers can't be wrong, so I sent a short message around 9:30 PM and Abdel replied right away (that will never happen at Staples, that's for sure). I went in the following afternoon, left my laptop and he said it would be ready the next day. Sure enough, less than 24 hours later I picked it up and not only was it fixed but it had a nice cleaning and I should have another 2 years of life from it. Hooray! The building is at the corner of Columbia Pike and Carlyn Hill Rd; turn at Carlyn Hill and pull into the first lot on the right. Lots of parking, he is on the first floor, the price is insanely fair and you will also get to work with a great guy. read more

Abdel and team are amazing. One morning I woke and my personal computer would not turn on after weeks of it acting a little slow and sickly. I messaged PC Tek that morning--they told me to bring it in to see what was possible. I was very optimistic about their ability to revive my machine from the dead--in part because I read these wonderful reviews. They did not disappoint. I dropped off the computer in the morning --by the late afternoon I had a clear understanding of what was wrong: The external charger cord I was using was way too powerful for my computer and I had burned up my RAM + my security software was clunky and slowing down everything. Abdel installed a new RAM and also gave me recommendation on better security software. Almost one month later --my computer is STILL running like a beast. It's wonderful, feels good and new. The price was fair, service swift, and impact has been great. read more

Abdel was able to replace the top case on my Macbook. The Apple store wanted the price of a new laptop for the same service--he saved me a lot of money. Abdel talked me through the part I needed and then turned it around in under a week. Working great now. Thank you! read more

Abdel is amazing. When my computer slowed down -- WAY down to disfunctionality -- I tried a friend who had helped with other tech problems but who was stumped. I tried PC Tek Computer Repair because of proximity to my home, and easily reached Abdel. He almost instantly diagnosed my dying hard disk and found a second hardware issue that had been a problem but I didn't understand. He replaced both in short order, then set about the more complex task of restoring my data, working patiently with me on some of the more obscure programs. His ability to figure out answers to challenges was impressive, and he went above and beyond to get me back up and running quickly. I feel great knowing that I can go to Abdel for any future problems. read more

I came across this place on Yelp after my computer crashed during a power outage-Abdel helped bring my computer back to life in a timely manner using high quality computer parts and even came to my apt to help re-install my computer, not to mention setting up a method that automatically backs up my computer weekly-now I know where to take my computer for repairs in the future! Abdul was overall extremely helpful, professional, and knowledgeable. read more

Thank you so much fixing my computer! Also, not charging me with minor problems after! Will definitely come back for future services

My efforts to work with PC Tek were extremely frustrating. I was impressed by the reviews on here, so I kept trying despite how uncommunicative they are and the fact that it would take 3-4 emails before they would respond (a tech support company that won't answer their emails? Not a good sign!) When I finally was able to make an appointment...he wasn't there. No answer at the door and, when I called, he said he was "off site on another job." So unprofessional. read more

I just got my laptop repaired at PC Tek. The owner went above and beyond to make sure the problem was fixed. He even stayed 30 minutes after closing because he didn't want me going home with the problem not corrected. He explained everything and had me test it a few times before I left. The owner is very knowledgeable and I'll be back if I have any future problems! read more

It really doesn't get better than these guys. I had an issue with my laptop - I was trying to replace the RAM (fairly easy to do on this model) but one of the screws was stripped. Normally - I would have handled this myself but I was leaving for a work trip in less than 48 hours and did not have the time to wait for the tools to come in (nobody had the tools locally). I dropped off my laptop with these guys thinking that it would take at least 24 hours for a rush job. Nope they fixed the issue in 2 hours. Just 2 hours later - I had my laptop back in my hands. The cost was more than fair - especially when you considered how fast they were. I plan to use these guys with any future issues that I may have. read more

I came to PC Tek after going to the Apple store where the "geniuses" thoroughly made a mess of my laptop. While they aren't supposed to do anything with software, they did. Four different employees and one trip behind the closed curtain and I lost hundreds of irreplaceable videos, pictures, and music that was on it when I first entered the store. (I only went in to Apple because iTunes wasn't creating a backup)! Can you imagine walking in only needing a backup and walking out with so much lost data?! It brought me to tears and they sent me away. I came to PC Tek with a laundry list of problems. Abdel did everything he could to recover my lost data but unfortunately it could not be recovered. We believe that Apple copied my hard drive that was corrupted to another hard drive so it wouldn't copy anything that was "lost" on my original hard drive. (It's a very complicated story). He spent hours working on it and also with me along side him. He even sent my hard drive to someone in Ohio for a last ditch effort but that person couldn't find anything. Fast forward and my hard drive is no longer corrupted, iTunes can now be backed up and he set up my new phone. Grab your computer and run to PCTek. read more

Abdel is a life saver. He fixed my desktop computer when Dell and Microsoft couldn't help. He restored all the files and data which is very precious and important to me. Throughout the repair process, he kept me informed and explained what he was doing. He is trustworthy, professional, knowledgeable and super generous with his time. He was genuinely committed to save my files and applied multiple ways to solve the problem. To ensure we don't lose any files, he extracted all the data to an external storage. I went home with perfectly working desktop with everything intact plus an external storage with my data backed up. I highly recommend Abdel. read more

Very personable. He helped me with a password lockout problem and the price was very reasonable. I highly recommend PC Tek.

Abdel was great to work with after my 27" iMac died. It was actually a graphics card failure that needed to be replaced and Abdel said he would take care of it. He repaired my mac and so much more. He took the time to clean out the computer (I've been using it for over seven years). He opened up the replacement GPU and added in more cooling glue. When I returned to test the computer, he was very honest and asked me if the screen cover had been damaged by PC Tek or if I had damaged the screen cover. I said it was my fault...to which he said he was glad, because he was going to replace the screen cover at no-cost if it was his fault. Don't go to the big guys, you get lost in the mess. Please consider visiting PC Tek, first. Abdel is passionate about getting your computer up and running! read more

The hard drive went bad in my 18-month old Dell laptop. I called PC Tek and was able to get an appt later that day. I went by and dropped off my computer. Diagnosis confirmed the bad hard drive and, lucky for me, they had a new one in stock. Abdel replaced the hard drive and reinstalled Win10 and had it ready for me that night! I was so relieved to get my computer back so quickly and it's working great! Abdel is professional, knowledgeable, and courteous - I highly recommend PC Tek for all your computer repair needs! read more

Abdel is owner of PC Tek. He does all the repairs. He has been in business for 11 years. I have been in the tech business, early in my career. I have not met anyone who does a better job then Abdel. I confirm, he deserves a 5 star review. I have a 9 year old computer that would Not boot. He found many problems with my computer, and fixed all of them, while I waited. He added additional years to my computer. I did not have to buy a new computer. His rates are competitive / resonable. He cares about you. I saw him turn away work. He told people, not to repair their computer. He told them to buy a reconditioned or new computer. You can trust Abdel. Take your computer to Abdel for repair. read more

Very patient with someone with limited knowledge. I had been hacked and he cleaned up my PC with limited effort.

Abdel fixed and updated our iMac, which had a fatal error. He clearly knows his stuff, and we would definitely use him again. I gave a 4 only because he can be a bit hard to get ahold of and maybe underestimates the amount of time the repair will take. Ours took about a week, which was fine. read more

This is my second time at PC Tek and I can verify that Abdel not only does hardware repair, but software as well. I accidentally installed a fake Adobe Flash Player onto my MacBook that ended up being malware. I took it in, and Abdel took every single measure to ensure the malware was thoroughly removed. He even instructed me over the phone how to reset my router just in case that got attacked as well. Oh AND I didn't have an external hard drive to back up my data, so he let me use HIS. You won't find this kind of service or zeal for their work anywhere else. Highly recommend. read more

Had two macbooks air serviced here. One for a quick battery swap that was performed in less than 24hrs and another MB air that had a liquid spill. The battery replacement is working great and so is the liquid spill one. They do offer a warranty on the work and i would highly recommend them for any Apple related work. read more

Fixed my lap top but slow. To be fair, Ishmael had a family emergency he was dealing with.

On my friend's recommendation,I had given my laptop for repairs.Mr Abdel found the issue and ordered the part and fixed it on the same day part came. Best part is after repair,next day when my laptop had screen issues, he replaced with a higher config laptop at an extra nominal cost . He took responsibility of his repair ,even if the repair quote was one of the lowest in this area and worked extra hours to fix it. read more

My laptop died 2 days before I was to take a trip. I stayed up researching computer repair places and decided upon PC Tek and boy was I pressed for time! I went on my lunch break, and had to wait on a customer before me. Abdul's helper assisted me at first and asked if I could leave it? I told him no and Abdul stepped in and took me right away. Then the bad news, I decided to forget about that laptop after he explained to me what might be the issue. I hadn't had the Lenova laptop that long and was totally tired of buying new laptops. So Abdul, sold me a better laptop that he showed and explained to me would last longer, for a great price! Me being suspicious of people he put me at ease and took time with me to make make sure I was comfortable with my purchase. I immediately went back to the office and referred him to my coworkers! read more

I owe Abdel at PC Tek a huge thanks! He went above and beyond to help me out of a serious crisis I was having with my MacBook Pro. A little over two weeks ago, out of the blue, my Mac Pro started glitching and completely froze. I immediately went to the Apple store to have the problem diagnosed. They told me the issue was with the video card, and that Apple has acknowledged it as a manufacturing defect. Apparently Apple has replaced the defective part in several Mac Pro's manufactured the same year as mine at no cost to customers. Unfortunately for me replacing the part would not be so easy. Apple claimed that an minor liquid spill that occurred two years ago voided any and all warranties. Even though the spill is unrelated to the current problem they are now under no obligation to comp repairs. I was then quoted an out of pocket cost of $1500 if I wanted to proceed with Apple making the repairs. Needless to say I decide to go elsewhere. I found PC Tek on Yelp and really liked the reviews I read, so I decided to see what they could do to help me. Abdel was very helpful and friendly. He said he would do everything he could to keep repair costs down. He wanted to see if it was possible to repair the part as it would be cheaper to repair the part rather than replace it. When he found it wasn't possible to repair he told me he would reach out to a contact he has at Apple and try to convince them to replace the video card at no cost to me regardless of previous liquid damage. Apple's initial decision not to help me seemed definitive so I didn't think it was possible to get them to change their minds but in the end Abdel delivered big time! He informed me that Apple's corporate office cleared my laptop for repairs! In the end PC Tek saved me close to a thousand dollars and I owe it all to Abdel's amazing customer care and profound integrity. The help I received from PC Tek greatly exceeded my expectations! I will definitely be recommending them to everyone I know. read more

Abdel is a rockstar! My laptop was unusable prior to my bringing it to PC Tek. It was so slow and could not hold a charge unless it was plugged in. Abdel quickly diagnosed the issues and provided his recommended solutions. He even replaced the back panel when it cracked. The price was very reasonable and the work was completed much quicker than I anticipated. I would return to PC Tek in a heartbeat for any future issues. Highly recommend this business! read more

Good service! Abdel seems to work around the clock to check what is in stock and updates the consumer promptly of when to expect service to be completed. He also offers advice where to find certain parts. Thank you for the service! read more