We recently had Whistler Fireplace install our new fireplace and remove our old on. We were very…read moreimpressed by their expertise and professionalism. Everything was a breeze from selecting the new fireplace that was right for our space to scheduling a time for installation. Richard and the team were extremely knowledgeable about the various products as well as intricacies of its installation during our renovation. Would use them again!

From the owner: The Whistler Fireplace Company helps you pick the perfect fireplace for your new space or to…read moreredesign an existing one in your home or office. Check out our premier fireplace showroom in Squamish today.

I would highly recommend this business if you are looking for a new fireplace or to assess your…read moreexisting one. They are above all honest, and truly deliver a great customer experience. Our fireplace was broken. We reached out to other companies and had bad experiences with them. It delayed getting our unit fixed. But we found Joe's and they not only helped us initially troubleshoot over the phone, they then came in and assessed (we live in whistler). From there we were advised of options and estimated costs and were then referred to a gas company for fixing. A true professional experience and not painful or costly at all!

Do not buy pellet stoves or any other kind of appliance from this outfit, they will not service any…read moreequipment do not honour warranties and lie about it over the phone. a one star rating is pushing it.

I had two gas fireplaces installed by Vaglio last year. The one in the basement operated…read morebrilliantly. The remote control of the one on the main floor worked intermittently. Various solutions were attempted including replacing the remote. Nothing solved my problem. It didn't help my credibility that everything worked whenever the Vaglio people visited. Fortunately for me, Vaglio took me seriously. After trying everything else, they changed the type of remote control I had. Since then, all has worked perfectly. :-) The best explanation of my problem is that there is probably some intermittent radio signal that interfered with my original remote and that operated mostly out of business hours. The new remote uses a different system and thus manages to get through. Through all this the Vaglio people continued to work with me. I really want to thank Jeff F, Angus, and everyone else involved for their perseverance. It would have been very easy for them to just label me as a "problem customer". I really appreciate their effort and highly recommend Vaglio to anyone wanting a very nice gas fireplace. Thank-you! ... (another) angus

Sadly this would have been a 5 star review for this company. The showroom has many products on…read moredisplay, very good fireplace items, and the sales person was very knowledgeable with any of the questions we asked. We selected the Valor insert model that we wanted, and when we received the cost estimate, we gave the go ahead thinking that the overly high installation cost would be reduced once the installers completed the install. Such was not the case. Everything was cleared and wide open, ready to go. The two installers were at our place for 1 hour 40 minutes, and the installation fee was $1350. We were then told that the charge is the same whether the installers were on site for 1 hour or 8 hours. That's outrageous. Had I known, I would have let them tear the drywall out and remove the existing framing.

I highly recommend this company, and relatively new owner Graham Newell. He has done servicing and…read morerepairs to our furnace over the years, with both his current company & with previous company where he was employed. He is knowledgeable, intelligent, reliable, fair, honest, and a pleasure to deal with. For anything listed on their website under 'Our Services,' you can rely on Graham and his team to provide quality service, workmanship, & products, do what they say they are going to do, on time and promptly. Graham is a pleasure to deal with, and very professional and reliable. 6 stars out of 5!

We bought a fireplace seven years ago from Maxwell, on recommendation from our contractor. We…read more have been generally pleased with it. We needed some service and called and emailed last week with no response. We called again, spoke to a real person and said we needed some assistance. Their response was... we are busy ...Port Moody? we aren't going all the way to Port Moody! They certainly came all the way to Port Moody to sell their product.

Our experience with Maxwell was incredible, the installation went without a hitch and Neil and Adam…read morewere very personable and professional. Neil went through the functions of the fireplace. As for the product? We could not be more impressed. We purchased a Valor G3.5 insert and it looks amazing. Thanks to Darren and all the folks at Maxwell, we will highly recommend the products and professional conduct. Jack and Leslie

Working with Dave has been great. He is really quick, responsive, professional and fair. Check…read morehis reviews on Google maps. He has a lot and everyone seems to be happy. I certainly was and will use Dave again if I need any help with plumbing related or fireplace related problems in Squamish.

Installed new Water Heater and ran a Gas line for BBQ / fire pit / upstairs gas range. He painted…read morethe gas pipes to blend into the house and was a fraction of the price of other places that did quotes. All of the work was done promptly, professionally and he communicated well through the whole process. Would highly recommend David's services to the Squamish area.

Wow the telephone call that I just had with this company was quite possibly one of the worst I have…read moreexperienced in Canada so far. The lady I dealt with was rude, curt, unhelpful and wanting to charge $95 just to come out to generate a quote AND also asking us to provide a credit card up front because they thought we were going to cheat them. One of our managers had contacted them, to inquire about a quote before I called and unfortunately he didn't have all of the information needed which is why I called and the same lady I got, went on and on and on of how difficult he was etc. Obviously if I'm calling you I have a problem, I don't want to hear YOU complain and nag about what YOU think is difficult. If customer service is too hard for you then don't do it. I just want an answer if you can help me or not. At the end they decided the job was too difficult.

On Saturday July 25 2015, we made a call to 3 local plumbers and left a message as we required an…read moreemergency plumbing repair. Pipeline Plumbing & Heating, Squamish called within 15 minutes and was at our home within the hour. The technician was professional and courteous and solved our issue, much to our relief. If we need plumbing done in future, Pipeline gets our business and we will be very comfortable referring friends to this company. The other two companies have yet to return our call.

Scott McQuade is one of the best agents I have worked with. From the start, he took time to…read moreunderstand what we wanted in our home. He showed us around town and educated us on the various neighborhoods. After the viewings, we sat down at a local restaurant to review the properties so he could determine what we liked and didn't like about each of the listings. When it came time to make an offer, he patiently guided us through the process. He is a great communicator, super knowledgeable about the area and truly cares that his clients are happy with their decision. I cannot say enough good things about Scott.

From the owner: I help people buy and sell real estate in Squamish. My 15 years of business experience here allow…read moreme to pass that knowledge onto my clients

Mark and Gerrie were easy to deal with and very helpful. I wouldn't hesitate to recommend their…read moreservices to anyone. Mark was considerate of my home environment and gave me all sorts of helpful information and advice both during and upon completion of the inspection. Thanks for everything!

Had a great experience! Mark is very thorough with his work and made sure all my questions were…read moreaddressed! Highly recommend them for your home inspection needs!