Juan is hands down the most respectful worker I've ever had in my home. From the moment he arrives,…read morehe takes his shoes off without being asked, treats my space with care, and always leaves everything spotless when he's done. He's consistently punctual, communicates clearly, and his workmanship is truly impeccable. It's rare to find someone who combines professionalism, skill, and genuine respect the way Juan does. I would highly recommend him to anyone looking for top-quality work and a trustworthy professional.

We had three large screen TVs mounted. The job was perfect! Every detail was considered and all 3…read morelook amazing! This is a professional company that does things right. Great people, great work! I'll be using Queen City Security again soon. Trustworthy and perfection.

Beware hidden or misleading service and contract commitments. I was told by sales reps (3.5 year…read moreago) that it was a 60 month equipment payment plan. Turns out it's a 60 month service agreement. At time of sale, I asked what happens if we move or no longer need service. I was informed that we can "transfer service to a new property or gift service to a new user, but not to worry. They'll always work with you". Turns out that means only giving me the option to buy out the contract in full regardless of whether services are rendered." Major bait and switch. Read details carefully and ask questions. That said, service provided is fine. Customer service is good. Equipment is overpriced. Just make sure your read the fine print before you lock yourself into a multi-thousand dollar, half decade agreement.

We called CPI twice this year for service and each time they want to charge me $50 to have a tech…read morecome look at their system that has failed. I say no. Then the rep says can you pay $25 for half the service fee cost and I say no again. I inform them that I will just shift to another alarm company and then after 5 minutes they waive the service fee. Talk about a company trying to squeeze more money from customers.

Mr Crank was awesome! He was professional, punctual and has great expertise. I had a blah vision on…read morewhere I wanted my tvs mounted and he gave his professional advice that I absolutely loved. I did price comparisons and he also had some of the best prices. Very responsive and friendly!

Excellent service. Highly recommend. Anytime I need this type of work done Crank is the first I…read morecall.

Turgut came out to set up a home network as there are dead spots in my house for internet. Added a…read morecouple very high quality access points with great range. I now have fast reliable internet through the entire property. Including a pool house! On top of that he organized my mess of modems, routers and switches in my storage closet. Now all are housed in a rack inside a storage closet. It looks amazing professional and clean. All of this for a very very fair price. Will schedule installation of security cameras shortly. Many thanks to Turgut!!

Alex did a great job. He was very patient in working to meet my expectations. He is very…read moreknowledgeable and He put in the time to make sure it was done right. The end result was a great job.

Two men came to my house for the install, they are nice enough, but left a hole in my ceiling and…read morethe wall panel is sloppy and loose. They said they would come back to fix on two different dates, but never showed up.

I have had my system for several months and let's just say that I have given referrals to at least…read more8 people. The system was installed efficiently and quickly.

Not sure which office I'm reviewing as the most recent people stated they came from the office…read more'near Carowinds'. Recently upgraded from the obsolete Pulse home system to the current Command/Control system. I have a detailed review of Pulse here on Yelp - less than stellar. The major drawbacks were the short range cameras and the WiFi-wireless 'security'(?), or lack thereof. Fat too easy to spoof/jam as I found out within 6 months of the installation. I finally bit the bullet and requested the upgrade to Command/Control after receiving a reasonably good price (finally). Competent crew and installation went smoothly. Cameras are much better (now with audio), and camera sensitivity range has more than doubled, along with a slightly higher resolution. Unfortunately, the WiFi/wireless 'security'(?) is only marginally better, with my system being partially 'knocked out' several days after the upgrade. 7 outdoor cameras total, with 4 cameras focused on the west side of the home, parking area and lengthy driveway - two cameras on the northside and two on the southside facing the same driveway. The two cameras on the northside caught the culprit turning into and coming down the driveway. Out of the two cameras on the southside recording the same driveway, the one closest was knocked completely off line while the second failed to record, although it stayed on line. A camera inside the home monitoring the living room and front door was knocked off line also. After the perp left, I 'reset' the entire Command/Control system, resulting in everything coming back online. Sadly, the Cloud Memory offered in the standard package won't last me half a month, and all recordings stopped until the next billing period! I 'upgraded'(?) to the Video Memory Cloud Package(?) at $4 more per month, only to get a 50% increase in Cloud Memory, with the oldest recordings automatically deleted when max cloud memory is achieved - same as Pulse previously. Still not sure what my new monthly bill will be, although I'm sure it will be at least $10 more per month on the new 36 month contract. Seeing how it goes with the newer system. Will attempt to sell to previous Pulse components on Craigslist shortly.

They are scammers! They gave us a quote, even emailed it to us; but when the tech got there it was…read moresuddenly over twice the amount. He also lied, saying we were signing an acknowledgement of service but it was actually a contract and now they're using that as an excuse not to help us. They even admitted the sales associate lied and scammed us but refuse to help. Stealing from hard-working people and it's disgusting.

Tom and his partner arrived on time and installed two TVs in our home. They were extremely…read moreprofessional and friendly and ensured that both TVs were installed at the height that worked best for us. I couldn't believe how fast they completed their work - much less than an hour for the two TVs. The price was much lower than others that I checked. I highly recommend Tom!

They were very professional, cleaned up after themselves, courteous and respectful of our home. Ray…read moreand his partner were quick and did an outstanding job! I would definitely recommend this company!

I have used Total Home Control for several projects, including landscaping and home uplighting and…read moreeven maintenance on my home weather station. Brandon is very responsive, and goes the extra mile researching options for you when needed.