Amazing! Santiago was professional and replaced my battery quickly. It is at the lake worth swap…read moreshop. Communication was great and I was able to replace my battery on my iPhone mini quickly.

Broken phone screen replaced and works and looks like new. Good deal, fast service. Thank you !read more

So I had to update my review & remove a star due to the lack of communication. When my laptop was…read moreready for pick up no one called me, when the diagnostics was complete & a part needed to be ordered no one called me & when the part arrived & I needed to drop my laptop back off for the work to be done, no one called me. In each of these instances I had to call the store to follow up it would've been if staff called or text status updates.

The people who work there are very nice, exceptionally nice, well informed and with the best…read moreintentions. Purchasing there is something you can do with total peace of mind.

Professionals. They know their stuff. Quick turnaround on repairs has been my experience. They…read moregreat commutators also.

They used to be more helpful with iPhone questions........but as a long time customer who has…read morebought, traded and repaired with them.......they don't seem to be as sharing with simple knowledge.

Great service . She called back quickly and came fast. everything was great and done quicklyread more

Called about a cracked Iphone response was fast and arrived within 30 minutes to my home, explained…read moreeverything completed work within 30 minutes and was on the road again, would highly recommend

Leo was very good. I couldn't get my dad's phone to turn on. She's an expert because she got it…read moreback on she knew exactly what to do

I am reaching out regarding a serious issue involving my Samsung Galaxy S25 Ultra following repairs…read moreperformed at the authorized Samsung repair provider, uBreakiFix in Royal Palm Beach, Florida. On April 29, 2026, I brought my Samsung Galaxy S25 Ultra to uBreakiFix for a back glass replacement. Aside from the damaged rear glass, the phone was fully functional with no operational problems whatsoever. I specifically chose this repair location because they represented themselves as an authorized Samsung repair center using OEM Samsung parts and procedures. I paid approximately $110 for the repair and was advised that the device would undergo testing before being returned to me. When I picked the phone up, I immediately noticed one side of the replacement back glass appeared slightly raised and not fully flush with the frame. I questioned the technician about this concern before leaving the store and was specifically told that this was "normal" because replacement glass would not fit exactly like a factory-installed panel. Trusting the expertise of an authorized Samsung repair facility, I accepted that explanation. Over the next two weeks, the same raised area progressively worsened until the back glass began visibly separating from the frame of the phone. I returned to the store and showed them the issue. At that point, I was informed that the separation was not normal and they agreed to repair it under warranty. I left the device with them again, and shortly afterward was told the repair had been corrected and the phone had been fully tested. Unfortunately, later that same day, the exact same side began separating again. After continuing to use the phone during normal daily activities, the loose back glass eventually caught on my pocket while removing the device. Earlier that day I had been exercising outdoors and sweating. Shortly afterward, the phone stopped powering on completely. Before returning the device to the store, I documented the condition of the phone on video because I was concerned about the repeated repair failures and wanted proof of the device's condition prior to surrendering it again. When I returned to uBreakiFix, I was initially assured the issue would be handled under warranty. However, after waiting several hours, I was informed the warranty claim had been denied due to alleged water damage. I explained that this was the same device that had already undergone two failed repair attempts involving the improperly sealed back glass. One technician stated that the phone had arrived sealed and that there was no way moisture could have entered because they had to use a hot plate to remove the back glass. This directly conflicted with the visible separation issues I had already documented. When I requested to speak with a supervisor or manager, I was initially told there was no supervisor available and that I would need to contact corporate myself. Multiple employees then reiterated that the warranty was void due to water damage, despite the documented history of the back glass repeatedly separating after their repairs. At no point was meaningful consideration given to whether the failed seal and repeated repair issues contributed to the device failure. As a long-time Samsung customer, this experience has been extremely disappointing. I trusted an authorized repair provider expecting professional workmanship and accountability. Instead, I have been left with a non-functioning device after multiple failed repair attempts. I respectfully request that Verizon/Samsung review this matter and assist with a fair resolution, including a review of the repair history, workmanship, and warranty denial. Thank you for your time and consideration. Alex Hejazi Update 5-29-26 have to add photos because google wont allow text

$15 phone screen protectors takes about 10 minutes, depending if they are busy or not. I visit this…read morestore when in town and wish this was closer to me. I trust the owners and have been coming here for over a decade. They can replace batteries. Depends on the products of course. They have a nice display of the iPhones through the decades. Fast, friendly, value driven. I am so glad I stopped here for my screen protector.

Great experience! These guys fixed my iPad quickly and at a very reasonable price. The service was…read moreefficient, professional, and stress-free. I really appreciated how fast everything was handled. I'd definitely recommend them if you need a reliable and affordable repair.

This store has been closed for well over a year and the original guys Mike and Tim left close to 3…read moreyears ago and the new people ran it into the ground. This store no longer exists.

This is not a company store that does not care about you. Mike and Tim give personalized,…read moreprofessional and courteous service. They are the real deal. Knowledgeable about every aspect of phones. Just a real pleasure when cell phone service companies can be so stressful.

The high ratings and past Yelp awards are well deserved here. Five stars for sure…read more My husband had taken his cellphone here when he'd had a problem and was very happy with their service and expertise. So when I had a problem with my laptop, I brought it here as well. Melissa was great. We explained what had happened and she took it from there. I'm hoping we won't have any future problems, but if we do we know where to go.

Smart Phone Fixed is very expert in all things cell phone and computer. They are also…read moreconscientious and honest. I have taken hundeeds of cell phone and computers there for my business and my family for over 10 yers. Use them to fix you stuff.