Those people don't know what they are doing. I lost over $4000 because of the wrong advice and the…read moresituation they put me. And the end they told me that there is nothing they can do although I did exactly what they told me and to deal with this. How easy is that to lose over $4000 in flood insurance. Those companies should be liable and people should know not to deal with them.

Totally 100% incompetent. I called and emailed and chased them to give them my business. That…read moreshould have been my first clue. I dealt with 4 different people all worthless at their jobs. Dont even bother with this place. I'm in this business and I cant believe how clueless they are and dont seem to care. Calls dont get returned timely. They dont check up on issues that they created. I got out of there!!! Customer service and ability to produce a good result = big fat 0.

Mike McDonald, a graduate of the Jesuit University of Detroit, has my highest recommendation as an…read moreethical insurance broker. Although his office on Collier Blvd may not resemble a NY showcase, the service offered is impeccable, ethical, comprehensive, and courteous. His assistance is also free of charge--given that his company is compensated by the insurance brokers, not his customers. Although he is the long-term owner, Mike McDonald just spent thirty minutes of his time explaining why our Tower Hill insurance became Tower Hill insurance exchange. A customer couldn't ask for more considerate assistance, especially considering that there was no charge for such kind assistance. Sadly, the unethical behavior of some roofing companies and lawyers after hurricane Irma has led to many well known insurance companies to flee the Florida market, reducing the viable companies from ten to four and resulting in inevitable increases in home insurance for all. Approximately, thirty percent of all homeowners have lost all homeowners' insurance. If you need or have lost your homeowner or auto insurance, it's definitely worthwhile to reach out to the McDonald Insurance Agency. And perhaps you've heard his commercial on local radio--in which his kids participate. It's delightful.

When a family member's condo insurance policy expired, we called Mike McDonald for new options and…read morewithin hours they came up with a better option. Always quick to answer phone calls and emails. With the property insurance crisis in Florida you need to have an experienced and trustworthy advisor. Mike checks those boxes and more. Moreover, as a United States veteran, Mike deserves our appreciation.

I am writing this review specifically regarding just one of the agents at Galt Insurance, Lindsey…read moreRounds. Ms Rounds poor communication skills and lack of organization resulted in my home owner's insurance being cancelled without me being notified. My home in Naples was uninsured for over four months and I had absolutely no idea. I feel very fortunate that nothing happened to my house during this time, it could have been disastrous. Feeling panicked I asked if the policy could be reinstated and was told that they do not insure uninsured homes! Ms Rounds assistant claimed that emails had been sent pertaining to the cancelation. None were sent. No phone calls were made. They claimed the insurance company contacted me by email, which they had not. I do not live in Naples full time and apparently a letter had been sent which of course I didn't receive. I have finally received the reimbursement from the insurance company for the premium paid for the discontinued coverage. I would also like to point out that the inspection for this policy was in April and I was not notified of needed roof repairs until three weeks before they needed to be complete. They we're completed and photos were sent to her office as required. As a side note, my new carrier State Farm completed inspection and had results to agent within two days. Either this agency needs more reliable inspectors or Ms Rounds simply failed to notify me of inspection results until the last minute (after I had gone north for the summer and had to scramble to make the repairs.) My gut tells me the latter occurred. I have waited a week to write this review, thinking I might hear from Lindsey Rounds apologizing for this incident. I have not heard from her, hence this very negative review on perhaps the worst negligence in customer care I have ever experienced.

We received a quote from another company to insure our home in Naples. We almost fainted at the…read morecost! My neighbor told me about the Galt Insurance Group and her agent, Kristen. We met with Kristen yesterday, and we moved our home and flood policies to the Galt Insurance Group. The savings for insuring the home is literally HALF of what our current carrier was charging. We were also able to transfer our Flood policy over to the Galt Insurance Group. And so both policies are now with the same agency and carrier. Kristen was so wonderful to work with. So responsive, knowledgeable, and personable. We HIGHLY recommend you give them a call.

Sarah at Ackerman was so proactive and easy to work with! Really appreciate the time and…read morerecommendations to efficiently get to a finalized policy. Thanks again Sarah!

Nothing went well since Brett sold the business. Continue increases in premium. No agent contact…read moremade in two years. I moved my business.

My husband and I just moved to Marco Island and needed to secure auto insurance. By…read morerecommendation, we requested Integrity Insurance to give us a quote. We couldn't be happier with the service, follow-up and pricing we received from Integrity. Betsy and Melissa were fantastic to work with. Thank you Integrity for making our move to Marco Island welcoming!

This office is owned by Andy Koehneke, who is also my agent. Andy is a very busy guy, but I scored…read morean in-person meeting. As most people in Florida are finding out, home insurance rates are almost doubled. I went from $4500 a year to $8700 a year. Andy took the time to work out great coverage but reduced my increase to a manageable amount. The most significant change that saved me was switching to binding arbitration, which meant I gave up the right to sue. What has happened in Florida is that roofs can be repaired, but the homeowner automatically knows if they sue, they get a new roof. I have gone through two hurricanes and suffered some damage, but I repaired my roof.

I was in a bind as I had to take possession of my aunt's vehicle on her passing, but her auto…read moreinsurance was membership-based, so had to find an alternative on short notice. In another complexity, the auto title had passed from my aunt to her trust, making it doubly difficult to find a company that would insure the car. Michael responded to my inquiry immediately and worked to find a solution to my issues: New policy, Trust ownership, sufficient liability protection, and advice on temporary storage. I was insured in less than 2 hours after my initial conversation after having spent a full day looking for help. The follow-up from Michael has been speedy and attentive. I received my printed materials within a few days from State Farm and he checks in regularly to make sure we have the right coverage in place. He has been an amazing insurance agent in the short time I have known him.

Although Michael doesn't provide insurance in the area where my condo is, he was very helpful and…read moreinformative. Also quick to respond!!

Great service. He was thorough, fast and very pleasant to work with. Highly recommend him.read more

Mark was very responsive and very knowledgeable. I was so fortunate to be able to have him assist…read moreme with my accounting needs.