I was with Mack Orthodontist for 2 Years, to sum everything up short. He's service is not good. He…read moreleft my bite terribly, I have used my retainer day and night as prescribed by him and my teeth have shifted. My back molars have shifted outwards and he had told me this wouldn't happened even though I brought it up to him constantlay throughout the whole process of the braces.. Now I am having to pay much more money to get that fixed because he did a terrible job with my teeth. Like I told him I didn't want a perfect smile, I just wanted to have a normal bite so I wouldn't struggle with this later on! I suggest you find another Orthodontist and see all their reviews so you don't end up paying thousands of dollars just so you mess up your mouth more.

if I could rate more than 5 stars, I would. hear me out when I say this place is an automatic yes…read more at Mack Orthodontist you'll experience exceptional care, Very detailed cleaned, Hands on Keeps you at ease ,Helpful advise , Funny/personally gets to know you and actually relates to you and cares about your well being in life. For example : doesn't stress you w financial burdens. Mack is Very welcoming ! and has highly trained his staff to be as well. Mack is honest, funny, truthful, very professional, helpful and very caring. No hesitation when recommending because this is the one place where they'll make sure you're comfortable And never stress. Let's also not forget to mention they play the best music when you're in the chair. Overall, 100% yes from me no doubt about it.

The staff here have AMAZING sense of humor and always have a smile on their face. I went here to…read moreget braces about 2 years ago and got them off this year and the braces did an amazing job in straightening my teeth. The people at the front desk are always nice and flexible with payments. To anyone with crooked teeth or things like that I would totally recommend Dr Lowe!

From the owner: Specializing in child/teen and adult Orthodontics as well as Invisalign.read more

I called to get a cost range for having a chip in my front tooth fixed and was given a range. When…read moreI went to my appointment I got a quote for over $100 more than the highest quote, so I told them no I didn't want to do it so the office staff comes in and tells me not to worry about it, it will only cost the highest amount of the verbal quote, so I agreed and had the tooth fixed. I could tell the dentist was irritated that I didn't want to pay the extra money, but he fixed the chip. I noticed on my bank statement they went in and took the extra money out of my account anyway this morning, my appointment was 2-3 weeks ago. What ever you do, don't take their word for anything and don't give them your credit card information.

Worse experience I ever had at a dentist. Very rough and uncomfortable. He handled my mouth like I…read morewas a Manikin with no feelings. First time in my life I have ever experience so much pain after a filling. I even had scaring in my mouth from instruments used. Watch them closely they touch everything with the same gloves they put in your mouth. I has to ask the assistant to change her gloves. The dentist did not communicate what was happening or about to happen. When I did ask I got a very vague answer.not personable at all. Worse experience at a dental off I have ever experienced.

Iykyk...just in case you don't...I always have a pleasant experience at LTR Dental. The staff is…read morefriendly and you always get timely reminders of you upcoming appointments for us busy people. The staff make you feel comfortable and valued.

I would rate this place 0 stars if i could. I paid for my fill-in at the appointment and said all…read morewas covered. Then, they billed me 2 months later, double the cost saying that they had "issues with my insurance". An extra $300 just for them messing around, they are not professional or organized. A sham because they are only 10 minutes down the road from me.

Dr Galley was unprofessional and did not listen to my concerns. Laughs too much and talks to…read moreassistant. I spent over $6,000 to get four crowns in front. I had a crooked tooth that I was reluctant to smile. She fixed that by making me look like a chipmunk with an overbite. I had trouble with root canal she did and was finally referred to a qualified dentist. I haven't been back.

Support staff lip services . Never do what they say or mis quote price for setvices. At least 10…read moretimes talked to staff about changing contact info

I am extremely disappointed with my experience at this dental office…read more From the very beginning, there were issues with verifying my insurance. I provided my insurance card and all the necessary information, yet I had to repeatedly go back and forth with the staff member responsible for insurance verification because my coverage was not being entered correctly. It appeared that outdated information was being pulled instead of using the member ID and information I had provided, creating a frustrating and unnecessary delay in the process. After finally getting the insurance information sorted out, I completed a comprehensive evaluation and imaging. Based on the information provided by the office, I was presented with a treatment plan and an estimated out-of-pocket cost. Relying on that information, I proceeded with the first phase of treatment. When I returned for the second phase of treatment, I was informed that I would owe significantly more than what I had originally been told. Naturally, I questioned the discrepancy. The response I received was, "That was just an estimate." While I understand that insurance estimates are not guarantees, that explanation felt dismissive. Every document the office provided--including the updated payment document I was handed that day--clearly stated "estimate." If patients are expected to rely on these estimates to make treatment decisions and budget accordingly, then the estimates should be as accurate as possible, especially after insurance information has supposedly been verified. My frustration is not simply about paying more. It's about the lack of accountability and transparency. When there are insurance verification issues from the start and then patients are later faced with unexpected costs, it undermines confidence in the billing process. Patients deserve clear communication, accurate insurance verification, and realistic expectations regarding their financial responsibility before treatment begins. Unfortunately, that was not my experience. I hope the office takes steps to improve its insurance and billing practices so that future patients are not left feeling blindsided by unexpected charges. Update Thank you for replying via yelp. My review was intended to reflect my personal experience and provide public awareness for other patients. I addressed my concerns directly with the office in person today and clearly communicated my disappointment regarding the situation. As a result, I do not have any additional feedback to provide. The concerns meant for the clinic were already discussed during my visit.

I've been coming here for a four years or so. I had a bad experience at another distance who gave…read moreme insufficient pain meds for a filling and drilled into my tooth so I switched to here and never looked back. They are always caring, compassionate, thorough, and professional. And they've been in network for all my insurance. When I moved to SC I still kept coming back here. Moved to MS and still come here when I'm in town. I always have a smooth experience.

I do not recommend this place for Invisalign treatment at first I was referred by my dentist, and…read moreDr. Heyman told me that my treatment would take six to nine -months, and now it has been more than 12 months, first appointment I filled out the financial information so that every month they would take money out of my account since my dental insurance won't cover everything, they charge 5,880 dollars, after my first ten weeks of treatment Invisalign didn't fit any more, I had to go back and Dr Heyman told me that he had to order the Invisalign again and to wait for new ones, later when the new veneers arrived I used them 10 weeks and the same thing happened again, veneers had to be order again and again and the treatment did not work, I had an appointment with my dentist and the dentist told me that adults tend to have more problems for their teeth to move, my question is, If they know that information why don't they explain this to the patient! Of course, it's because they only want your money. Also, during the time I was under treatment I had no calls to follow up about the progress of my treatment, nothing, I had to call to let them know that the Invisalign wasn't working. end of the story my teeth look the same, can't continue with more treatment for other health reasons and I lost my money and my insurance benefits. I don't recommend this place for Invisalign treatment.

Dr. Smith has been my orthodontist as an adult. I got…read moreInvisalign with Dr. Smith as an adult and he explained everything very well and is very charismatic and kind. His office staff is always so friendly and it is a great experience every time. The office in general is very clean, neat, and orderly. I recommend Dr. Smith to everyone.