I understand that costs have risen, but doubling the price for a consultation feels excessive. I…read moreused to believe this doctor truly had their patients' best interests at heart, but now it seems like they are taking advantage of the desperation many long-haul patients feel. I wish they would consider that most long-haul patients are unable to work, and such drastic price increases make it nearly impossible for many to access the care they desperately need.

I had a mixed experience at Southwest Pain Management (SPM) after flying a long distance and paying…read moreout of pocket for a Stellate Ganglion Block on both sides. I have to give them five stars for their medical professionalism and how closely they monitored me during the procedure. Everything went smoothly with the actual injection, and I was carefully watched for about two hours afterward, mainly to track my blood pressure, which tends to spike after this kind of treatment. But unfortunately, it was my experience in the recovery room that was truly awful. After the second injection, I started feeling pretty overwhelmed. I was dizzy, nauseated, emotionally raw, and really vulnerable. Some people experience emotional releases after this procedure, and I certainly did--crying, mood swings, the whole bit. While the staff had informed me that this was common, instead of feeling cared for, I felt disregarded. The nurse assigned to my care, Dawn, was incredibly dismissive. I asked for simple things to help me feel more comfortable, like a blanket because I felt cold, a pillow to put under my knees, and for the loud music in the recovery room to be turned down, but she just responded with annoyance, saying, "You'll have to give me a minute. I'm a nurse first," and then ignored all of my requests. The vibe from her had me feeling like I was bothering her just by needing basic care. Being in such a stripped down and vulnerable state, it reinforced early feelings of powerlessness and shame at needing care. It was honestly traumatic. Additionally, once my blood pressure stabilized, they told me I could go. No one checked in with me to see how I was doing or told me what to expect next. I had to ask the receptionist what I should do after leaving, and she told me I'd get a follow-up call the next day--which never came. That left a really bad taste in my mouth. The whole experience felt a bit like a medical assembly line--efficient, but without any emotional care or empathy. If SPM could improve their approach and better address the non-medical needs of their patients, it would make a huge difference. Unfortunately, because of the way I was treated afterward, I left feeling worse than when I arrived, which was really disappointing, and so easily avoided.

Visited Dr. Kirkland here and it was a great visit. From scheduling the appoint to check in at the…read morefacility, everyone was extremely friendly. Dr. Kirkland also had excellent bedside manners and very personable.

The pictures on this site are not of Texas wellness and pain center. They are of renew weight loss…read morethat is in flower mound. The office of Texas wellness and pain center was filthy in the lobby. There is a skylight has mildew and has been dripping water. In the rooms the baseboards were filthy. The bed was filthy and had not been wiped down. All of the light switches were broken and had dirt ground into them. The bathroom was filthy. There was a full urine hat sitting beside the toilet. There were no other customers inside the building and yet it took them over two hours to come in and see the one patient who was there. We finally left While all of the doctors and nurses were setting up front joking at the front desk. I walked up and asked if they were running behind and they said no. We left before the doctor made it into the room we waited 2 hours. It is horrifically run and beyond filthy. None of the pictures that you are seeing is from the actual place. I have uploaded pictures from the patient room we were in.

This is not my first pain Dr to see, but by far she is the BEST! Never have I found a Dr. to give…read moreback injections with minimum to NO pain! Not only does she take good care of me, but she is also kind and understanding! I recommend her HIGHLY!!!

There team of staff and doctors are amazing here! They are very professional, efficient with time,…read moreand get you the care you need to get on the road to recovery. I love that they have screenings like xrays onsite to make the process quick and easy for patients.

This poor review has nothing to do with the medical care at AOA, but reflects the poor office staff…read moreprocedures. We were contacted two months ago and told that my mother had overpaid by $300 and that a check would be mailed to her in 30-40 days. They verified her address. Now it has been over 60 days. I called the office today and was told that it was still being processed, "you know, they have to verify the mailing address, print the checks, and sign the checks, but they are really behind." I cannot imagine that it takes that long to process a check once you already have verification of the mailing address. The office clerk also said that there were many patients in this process. Really? How is that you overcharged so many people? If I owed a payment to AOA, I'm sure I would be penalized if I was more than 60 days late with the payment, but I doubt we will get any interest for AOA holding my mother's money for months. And, State law and Texas Medical Association requires that repayments of overcharges be return within 30 days to the patient. This is very poor office management for AOA.

I have seen Dr. Rasheed and Dr. Z many times for my low back pain. I was playing hockey was…read morechecked from behind and herniated a disk in my low back. When physical therapy and chiropractic wasn't enough I went to see Dr. Rasheed. Overall I feel much better and I would recommend pain sufferers to go here to get treated.

I was referred to ISP Health by a colleague and had to reschedule my first appointment and then…read moregot covid and couldn't make my rescheduled appointment. When I was contacted by ISP they said I would need to give them a $350 deposit. When I told them I did not have that much money they asked if I could get someone to lend it to me so that they could see me. I understand they are a business however professionalism and compassion would have been appreciated, don't waste your money here.

So far so GREAT! Dr. Michels has been quick and to the point in dealing with my back issue. I was…read moreable to get in for the consultation within days of calling and was back shortly after to begin treatment. After being bounced around from doctor to doctor over the last few years, this experience has been a breath of fresh air!!

Professional, friendly staff, low wait times. Valeri helped…read moreme a few times. She is very caring and patient. I would recommend this office for care.

Coraima was so so AMAZING. She scheduled my surgery and gave me all the details and scheduled my…read moreblood work and EKG ALL in one call. She was so knowledgeable and friendly. I really enjoyed talking to her in this difficult time of my life. If I could give her 10 stars I would.

Thank you big to the upfront staff at Texas Pain and Spine for getting my crippled and frustrated…read moreself into the office same day. I really needed to see someone and thankfully they were able to get me in to see the doctor.

Everything about Dr. Gonzales and his staff is great! The front office ladies are friendly and…read morewhenever I have had to call his office about something they are quick to respond and/or call back if I have to leave a message. Dr. Gonzales is very kind and caring and never makes you feel like he is in a rush. I would highly recommend him.