Timely, professional and good value for your money !!!…read more My family have been going there for 20 years !!!

Ken Hong and his team are always on top of their game…read more I've been bringing in our family cars for over 15 years and rarely have I been disappointed. That said, Ken always works for his customers satisfaction. I had found Ken and his team to be hard working, honest & trustworthy - a rarity in this business. If I need help with my car Ken makes time. Thank you guys for all the years of great service, you have no idea how much it's appreciated! Christian & Judy Burlington Ontario

Check this out ! My son stopped off at Jerry's cause he had…read morean issue with his brake line And he was told that they were too busy to check it out ! Awesome service ! I hope there kids don't run into any issues , Karma will suck ! So you judge now ! Happened just an hour ago

My family has been going to Jerry's for over 8 years no issues until recently. Absolutely…read moredisgusting service from the elderly reception staff at this garage. Poor communication skills, constant attitude, threatened me on the phone, said she "cannot wait to see me" when I pick my car up, after two days of them keeping my vehicle, and $2000+ in work. Terrible customer service skills, rude and terrible tone to ALL customers. Jerry is great, Dave is great but his wife is terrible. Do not bring your vehicle to this garage unless you want to be disrespected by a Karen! It's too bad because Jerry worked hard to establish a great customer experience, which was ruined in 1 week because of the lack of respect from the elderly receptionist who seems to think she knows it all!

BEWARE!!!! These guys are crooks- they start off with a…read morereasonable estimate, then comes the upselling and other "Found" problems the day after the vehicle was promised. The final price is 2x the estimate! Go ANYWHERE else!

asked for an alignment but was told had to replace ball joints and more costing $3,900.00, very…read moredisapointed in the business!!!

Momma Bear Paul has…read morebeen my auto repair specialist for over 20 years, and has always been fair with his prices and his work is above par. Being a women most men in this occupation think that women are not so smart when it comes to auto repairs but Paul will listen to your concerns and never GIVES you the feeling that he is just patting you on the head and never disregards your views in regards to your concerns about your car. I highly recommend him to all my friends and in fact a few of them have continue to use him for all issues. The standing joke between me and Paul is that he has to find me a Paul 2.0 before he retires lol. He is one of the best if not the best auto specialist in all of the Halton-Peel Hamilton-Wentworth area.

Treats there employees like garbage on the curb, managers are pieces of work just ask anyone in the…read moreindustry there well known. Owner is a good guy just doesn't realize what garbage team he has as managers or doesn't care money talks right. As for customers find out for yourself good luck . As an employee looking for a good experience stay far away

Tuesday afternoon went in the garage and the car wouldn't start. Phoned CAA for a tow and once they…read moreconfirmed that it wasn't the battery, towed it to My Smart Automotive. Had never been there before but since it was 3 km away and the Subaru dealer was 20+ km away decided to try it. They quickly diagnosed it as the timing belt. Fixed it quickly, had the car back Wednesday afternoon, within 24 hr. I appreciated not only the quick fix but also the time they took to explain the repair and the costs. We are sure we would have waited days longer and paid more if we had dealt with the dealership. Great job, quickly done at a fair price!

Steve's shop has Solid service, reasonable pricing and reliable work- worth the drive out to…read moreBurlington. I recommend this shop to all my friends and we all have good experiences here.

I've been going to Future Trends for the past few years after seeing so many great reviews and…read morerecommendations on a Facebook Group called Burlington Together and I'm so glad I listened. Where other mechanics might otherwise upsell you or commit you to extra work, I've actually had several instances where they've come back and given me the facts to help make a decision on how to proceed after a diagnostic and often they've even been honest about work that can be deferred or omitted completely. Don't really see that much, in my experience. No sticker shock either, the service fees also felt proportional and reasonable or well within their estimates, if not lower than estimated. Finally, I've dealt with the same receptionist there since we switched over and I've always felt she was professional and knowledgeable. Maybe not overly bubbly or sweet or anything, but why would that be a deal-breaker to the point that you would stop going to a unicorn mechanic? This is referring to a previous review complaining about the receptionist, but praising Dan the the shop. My guess is you'll end up back there within the year. I don't tend to pay much attention to reviews from people who only go on these pages to complain, and out of your 30 reviews they 28 of them have been 1s or 2s out of 5. That's not feedback that's entitlement.

This post is about the receptionist, Jenn. She has to be the nastiest receptionist I have ever…read moredealt with. She acts like she is doing you a favor by allowing you to speak to her. I have been taking my cars to Dan over the years, maybe since he began his business. This woman will talk down to you over the phone or not even look at you when you are in the shop. She thinks she is getting one over on you by using language that only most mechanics will understand, but what she is really doing is losing good customers for Dan. I will never go back to Future Trends because of Jenn; it's too bad because Dan is a good person.

Ok.......I was at the Harvester Location for an oil change. It was on a coupon at a great price…read more $48.97 ($54.34 tax in). There system that sends you a report is good. They suggested an air filter change as it was dirty. I said go ahead. Should have priced it first but that is my issue. Upon picking up the vehicle the total was now $171.29!! That means the air filter and labour to install was $102.61! I was a but shocked at the time but paid the bill. After researching online with prices I called them back to report my displeasure with the amount. They were not impressed and simply claimed that it was normal amount for what they did.

I took my car in for repair, they were fast, and very helpful…read more They walked me through what was wrong and even had a free loaner car for the day. The special touch was the thank you card, just made my day. Would highly recommend SWC Auto.

I blew a tire and changed to the doughnut spare roadside. Then took it to city tire to buy a used…read moreone to replace and they stripped one bolt and the hub but would not take responsibility. Claimed it was like that despite the fact I had just installed all 5 bolts easily changing to spare one day prior. They recommend seeing a mechanic to fix what they've done offering no compensation. Don't go here if you value your vehicle. Didn't even mention the rim damage btw

Never Coming Back - After doing the Winter Tire Change, crew threw Rims and Tires in rear seat of…read morecar and ripped my car covers. I let them know immediately and was to come back so they can look. After I went out of my way to come back, the Owner Dave Montour actually began to argue and Accuse ME as if it were my fault I had the car cover in. I said I obviously want to protect my car and thought you could at least give me a credit of sorts, for my next visit. Instead he acted like a complete Moron and said its my fault I didn't take cover off. So I said, he has lost my Business if he cant even at least afford a small credit for something that is going to cost me $60-$75 to replace! NOT COMING BACK.