They were very Honest. Told me what they could and couldn't do for me. I appreciate that.read more

Had a great experience and the service was excellent. I will recommend thier services to other…read more They are a great examplevofvwhat customer service should be. They take the time to walk you through the repair needs.

Really Really bad place. I took my car into Iowa Vdubs Repair in December to have the Head Gaskets…read morereplaced. The first red flag was that no one EVER answers the phone. The Voice mail system states they have been having trouble with their phones and it just goes straight to voicemail. I should have taken this red flag much more seriously. I have a 1987 Vanagon with a subaru engine conversion. When I initially reached out to Jose in December 2019, I asked him if he felt confident in completing this project and he assured me that he felt confident in the project, as he had done this project with subaru conversions before. He then assured me it would be done the beginning of January. FIVE MONTHS LATER IT STILL WASN'T COMPLETED. I was living in Iowa during this time and needed to go home for a family emergency in February and Jose assured me he would have the car done in February so that I could drive back to California in it. He delayed completion once again and I had to buy a plane ticket home (During COVID) and Jose had no sympathy, let alone any urgency to get the Vanagon completed. The months of February and March, I would call Jose's office every other day to check on the progress of the completion and there was ALWAYS an excuse as to why they had not yet completed it. Finally during the first week of April, Jose said the Vanagon would be ready to pick up the end of the week. So once again (During COVID), I purchased a flight to fly from California to Iowa to pick up the Volkswagen. When I arrived at the Shop, Jose said he couldn't get the Vanagon to start. I was appauled, not only because he lied to me but because I was taking a risk of traveling during the pandemic and Jose didn't care at all. He was still making excuses as to why the Vanagon didn't start. He even said the reason it wasn't starting was because the "Engine Wiring Harness" was fried. This wasn't true because The Vanagon still started to the day I dropped it off in December, It was the head gaskets that needed to be replaced (not the wiring harness!!). Throughout the next 6 weeks (beginning of April to middle of May), I was in Iowa waiting for the Vanagon to be completed. I was staying in Ames and would drive an hour and a half twice a week down to the shop in Prole to check on the volkswagen because I didn't trust the conversations with Jose over the phone (when I could actually get a hold of him). When I would go down to the shop, the lobby was always extremely messy with boxes and parts all over the place. He had one mechanic working on the cars in the shop, who didn't have any mechanic experience. The mechanic that was working with Jose told me he had been working on a pipeline until a couple weeks ago and had never worked in an automechanic shop. Jose then told me that the "Engine Wiring Harness" needed to be replaced and asked ME to find a wiring harness for him. During this time Jose kept asking for money to cover his costs. I ended up giving him $1750 in a down payment so that he could pay for parts. As I finally found a harness and was about to purchase it for Jose, he was soldering the wires together. The issue was not the Engine Wiring Harness!!! The issue was the head gaskets!! Jose soldered the wiring harness and the Vanagon still did not start. That was a $750 part that he ruined because he didn't know why the Vanagon wasn't starting. And he asked me to pay him for his labor!! I was getting extremely frustrated with Jose because he kept making excuses as to why the Vanagon wasn't starting and it had now been 6 MONTHS since I had initially dropped off the Vanagon. Finally one day during the middle of May, Jose told me he didn't know what else to do, and told me I needed to get the Vanagon off of his property because he couldn't fix it. Not only did I not know if he had actually replaced the head gaskets, but he couldn't even start the Vanagon at all. The Vanagon was running when I dropped it off!! I ending up spending $1,200 to tow the Vanagon out to San Diego to California Westy's to complete the job, and Jose didn't help financially with it at all. Not only did he not help, but he kept asking when the transport truck would arrive because he wanted it off his property and it had only been a week. Jose also made a dent and two severe scratches on the paint during the time the vanagon was in the shop and he denied it and said he didn't have the tools to fix it. HE ALSO STOLE two memorabilia watches that were in the back closet. 2009 Emerald Bowl Watch USC vs Boston College and 2017 Liberty Bowl Watch ISU vs Memphis. He denied that as well. California Westy's fixed the problem within three weeks. I was sent pictures of the head gaskets and it is visible that Jose didn't do any type of work on the head gaskets. The reason the vanagon didn't start was because Jose put the timing belt on backwards - a basic installation for a mechanic. Really bad experience and I'm now in debt thousands of dollars because of Jose.

The worst. Nightmare situation. Jose, the owner, lied numerous times. Took 10 months to get my car…read moreback and it wasn't even fixed all the way- had to bring it back yet again. Unbelievable. I would never ever recommend this place and I warn anyone against taking your car in. A friend of my family is now experiencing the same nightmare I went through. Jose uses very young employees to do his work, and they don't seem competent at all. You wouldn't believe the hell I went through with this guy and this place.

We hired these guys to work on a Buick Lacrosse. They took a week to work on it. Charged us $1500…read more The car never run right again. I wouldn't hire them to change a tire. Cost me another $750 to fix there mistakes.

Quality and swift. JR was able to take care of our needs very quickly. His wife and him we're very…read moreprofessional and explained the process well.

Have been doing business with the owner of this establishment for over 20years and have never had…read morean issue, recommend anyone looking for a great one stop gas station look no further you found it.

Chuck - you have the GALL to accuse me of being difficult & lying. HA! You are the quite prolific…read moreliar in your rebuttal. No surprise after ripping my mom off!!! Don't ever confuse being furious with being difficult! First LIE; Shawn, Bill & Shawn Jr ALL proudly shared with me the new 30K Engine Analyzer they had & would be using to diagnose the reason for the SERVICE ENGINE SOON warning dash light coming on. Second LIE; Yes THAT SERVICE ENGINE SOON is the correct light that was on & the reason I brought my mother's car in. Shawn was aware THAT was the warning dash light that was lit & he even reset it following their unneeded service. Not a CHECK ENGINE LIGHT. Third Lie; I DID NOT MOVE ANY BARREL blocking your carwash entrance & for you to accuse me of doing that is beyond ridiculous. If Shawn is such an honest guy, as you initially touted to me, he would have told you HE MOVED THAT BARREL & then told me to drive in & he'd start the carwash. It never started, not one drop of water was ever released. Shawn even apologized to me saying he was sorry he didn't realize it was not working. I was even told to come back in the Springtime for a free wash. I hope my reviews give future potential customers pause before taking their vehicle to your service center. Again with the false accusations. Any still pictures you claim to have of "a woman moving your barrel" is not me. Ask Shawn, IF he's the honest guy you say he is, he'll tell you the truth, HE MOVED THAT BARREL. YOU however are the height of an unprofessional businessman. Funny how when you texted me pleading with me to bring the car back you stated "I'm not like those other guys, I'm professional & I just want to make it right for you" HA AND by calling a dissatisfied customer a "Karen" immediately identifies you as a immature & hateful MAGA, certainly NOT ANY KIND OF PROFESSIONAL!

When I called to see if they had any availability time for me to drop off my car they were very…read morefriendly and professional. They made me feel confident that I'm leaving my car with someone who knows what they're doing. I was called with an estimate and I was happy with the price. It got done in a reasonable amount of time and they even took the payment over the phone since I was at work and was able to pick the car up after work. I would definitely come back.

I went in and they quickly took care of me I did some minor work and the amount they charged me was…read morenot bad at all I'll recommend to come here instead of the LOVES up the street.

Great Place!! Garret Norton when above and beyond what I expect from a sales person!! Great place…read moregreat environment! Will be back again when it's time to buy again!!

I've bought 2 cars here now. If I'm being honest, I was pretty bitchy the first go-around, but I…read moreended up getting what I wanted so it all worked out. It was a man, and boy, do I love to hate me a man. THIS TIME HOWEVER, it was a lady and I'm terrible at being mean to women, so I knew it was going to be a pleasant afternoon. Jenny was doooope. I would 10/10 hang out with this woman in real life. She was amazing. I didn't feel like I was being taken advantage of, or lied to, or promised anything insane, or any of those shitty things that happen when you a buy a car. It was beautiful. THEN MY BOY JOHNNY SHOWED UP. (Don't worry, I had a bit of a panic attack because, "why tf would I be trading in my truck right now?! Go home." And I was bitchy at first. He navigated it like a dang professional. Must have a wife at home ) Johnny was dope as well. They worked with me to get shit juuuust right and bam. New car. Today the battery went out. I took it in, they got right to it, it was fixed, and they were awesome to me. 10/10 go buy a car from Jenny. Or shit, just go hangout with her, that's a good day too.