Great find! Finally a no hassles/how can we "milk this client"! Just talk with client, find out the…read moreissue and resolve. All done remotely. I've researched several service providers on YELP and most of them even with good recommendations try to find a way to have you do an annual fee and then charge by the hour. NO! just give me a service that is direct and knowelgeable and these guys fit that bill.

I am an Information Technology professional with more than four decades in the business, My desktop…read morecomputer was old and needed to be replaced. I researched smaller independent companies in the Fort Lauderdale area. I hoped to receive more personalized service and created a short list. I made phone calls and inquired about computer replacement and configuration. When I called BBM Tech Computer Solutions the call was immediately answered by Brandon Mannie. I explained what I desired. He asked questions about the functions used on the computer. He listened and told me he would send me an eMail explaining hardware options in addition to options and suggestions. Immediately I made my decision to work with Brandon and BBM. We talked. I made a hardware decision. A acceptable bill of charges was presented to me. I agreed and the desktop replacement was initiated. I happily paid the deposit requested and Brandon acquired the new desktop computer. Off site he then preformed the necessary software loading and configurations. At the agreed upon date and time, Brandon arrived with the new hardware. He seriously worked moving the files from the old desktop to the new. He made sure the applications, profiles, related data and other necessary items were on the new computer and working properly. This computer exchange also included moving from Windows10 to Windows11. Brandon described some of the differences and was patience with the questions I had about this new operating system. I am most impressed by the professionalism and skills I experienced by BBM. I was encouraged to call them if I ever have questions. They are willing to do post installation support. Like I mentioned above, after more decades in the IT business, I am most impressed by BBM . If you have a computer issue or need to upgrade your system, contact this company and you will not be disappointed. I admit that I seldom recommend things from books to restaurants to motion pictures to anything, BUT I wholeheartedly will recommend BBM Tech Computer Solutions. Do yourself a favor and if you have a computer problem or issue, give them a call. You will be pleased with the results!

Had the BEST customer service by Brittany in Sawgrass/Plantation store!…read moreShe really knew her stuff! I went in to return a digital picture frame i bought at Pemboke Pines BB on Pines Blvd.... (Worst customer service in that store) In Plantation store the experience was excellent. From time entering store i was greeted and directed to Brittany to help me purchasing a new TV. She knew and explainedeach one in words i could understand. She also text me the info so i would have it when ready to purchase( have to measure my wall) she went over details and also explained why getting protection and/or membership protection was beneficial. We then went over to computers in which she was also very knowledgable. Kudos to Brittany at Best Biy Plantation From now on ill go only here.

A confirmed appointment was scheduled for a critical home installation. Despite this, there was no…read moreconfirmation call and no technician arrived. This is completely unacceptable and reflects extremely poor business practices. It caused serious inconvenience and wasted valuable time.

These Guys are Great !! Very professional and prompt, we have used their services for years and are…read morevery pleased !

Excellent service, very efficient and at great prices. Highly recommended. My computer needed a…read morekeyboard change and it was done fast and is now working like new.

If all my problems could be solved this fast and painlessly…read more... I reached that point in my life that I no longer want to aggravate myself programming or solving computer/iphone/ipad/Mac issues. I don't even want to go to YouTube to figure how to do something. I am glad I found Computes IT Solutions. They sent me Angel, who has a name that describes him well. I had a long list of things I wanted to fix, change or improve, and not just limited to my 3 Apple devices, backups, sync, etc, but also restoring lost music, programming a new vacuum-robot cleaner, etc. Angel was quick, efficient, helpful and very kind. I plan to use them always from now on

Computer IT Solutions came through for me with efficiency, professionalism, and integrity. Angel,…read morethe IT Technician that worked on my laptop, demonstrated his knowledge and experience with friendly expert and accurate diagnostics from our initial phone call. The issue with the laptop was resolved promptly and their fees are more than fair. I'm glad I decided to give them my business because I will be using them going forward.

The guys are freaking genius. I've been coming here for years and it's figure out every time I've…read morehad a problem for a reasonable price of a reasonable time. If you need help with your computer, you gotta see this guy.

Ed evaluated my laptop issue and provided a solution that got me up and running a day later…read more Knowledgeable and trustworthy business.

I was there a couple of months ago. I had a great experience getting my computer fixed. I would…read morehighly recommend.

I came here because of the 4.5 ratings. But it did not live up to the rating with my experience…read more (Dee) the guy who checks you in and tells you what's wrong with your computer was nice and seems like a good trusting character, I had a video card issue and got it back from a different place baked which temporarily fixed the problem but I wanted to never have to have to go through a tech baking the card again so I ask Dee to have his tech check it out and fix it once and for all. Which he sounded like he knows how to fix this problem so I was comfortable enough to leave my computer there over a couple days for them to send it out to their technicians to fix. However, the couple days turned into over the weekend and not sure if I will get it back by Monday. so I asked for the computer back, Dee said they find nothing really wrong with the video card but replacing the screen would be ideal since there's 2 lines there. I contemplated and agreed to let them fix the problem that didn't really bother me but since they suggested it, I guess it won't hurt. But, that's when it all go downhill from there. There's a wait for the part that's needed to fix the computer. Since I insist to keep the computer instead of leaving it at the store when they need to order the parts n wait for it to arrive to the store, they charged me $100 deposits in case I won't go back to let them fix the computer, but the part never came and they returned $60 to my credit card and kept the $40 for restocking fee or the tech to open my computer to check for issues? Also, they never call or notify me for returning the money or not able to fix my computer. I had to find that out through my credit card bill. Talk about unprofessionalism. So disappointed with them. I guess I will tell them how unhappy I'm with their service on Yelp would be the right thing to do since they don't want interaction with their customers. This is total scam to me. They open my computer saw nothing wrong but suggested I replace the screen yet the place they order parts from took forever n supposedly they never got the part, so they decided to charge me a fee because of what!? How is that on my tab? I would be aware of this place if you plan on using their service to fix computer. Btw, you walk in, there's no computer there, it feels super sketchy. If it's not for the past positive rating, I would have not given them any business. I do questions those reviews.

Ibrahim is very nice and professional, and I appreciated his approach with computer retarded…read moreperson like me ! Helped me with data transfer and set up of new computer.

Quality and fast service, Ibrahim was able to save my data and fix my software issues overnight. He…read morealso cleaned my fans for me and had great communication. Good work for a fair price :)

As a business owner, one of it most important decisions I make for myself and my clients is…read moreinformation security and technological accessibility, especially for my older clients. Mr. Gladstone does it all. He was able to build me a system that my staff and I could easily navigate, he made sure it met our security needs. During the whole process he was approachable and explained each part of the process in a way I was able to understand. If you are making a signifant investment in your internal systems, he is the man with the plan.

Very professional, extremely knowledgeable, and trustworthy. Three things I look for when it comes…read moreto having my systems worked over. Highly recommended.