Moldman Team was professional, efficient & promptly provided the remediation work I needed…read morepost-tornado. They provided a thorough report of work prior to completion as well as recommendations after the job was done. I'd definitely recommend Moldman services; as I plan to be a repeat customer myself. ~Christy

The value of the information and education with the consultation is priceless. Thank you for all…read moreof your help I would recyou guys every time.

I rarely write reviews like this, but my experience with Metro East Home Inspection deserves to be…read moreshared so other buyers can protect themselves. I hired this company expecting a careful, professional inspection. What I got was an inspection that failed to catch major sewer and main water shutoff problems that have now cost me over twenty-five thousand dollars out of my own pocket. These were not minor cosmetic issues. These were serious material defects that any thorough inspection should have flagged or at least raised concern about. After all, you hire a company like this to find and identify problems. I paid for a main sewer line scope and home inspection. What I got was a sewer scope done on a branch line, an inspector who failed to walk the full perimeter of the house, and someone who took the seller's word for which cleanout was the main sewer line. After the problems surfaced, I asked reasonable questions and requested their insurance information. Instead of transparency, I got resistance and runaround. For a company that promotes trust and professionalism, that response raised even more concerns. The inspection report gave me confidence to move forward with the purchase. That confidence turned out to be misplaced. I am now dealing with major repairs that I would have addressed before closing had the inspection been more careful, complete, and competent. I am not telling anyone what to do, but I strongly suggest that home buyers do very careful due diligence before relying on this company. Ask detailed questions. Verify what is and is not being scoped. And consider getting a second opinion, especially on sewer lines. This has been an expensive and frustrating lesson.

Adam was great. He was very thorough and took time to go over everything in person as well as a…read moredetailed written report. He took tons of pictures and explained in detail each concern and more importantly why it was a concern. I would not hesitate to recommend this company, and will use them again.

Edit in regard to their response: They did not explain that their services covered the condition…read moreof the pipe on the day of inspection (that was never a conversation). You know why? They didn't need to! That was never under question! I never stated conditions worsened, only that they failed to note any water intrusion from a joint ON THE DAY OF INSPECTION because it was CLEARLY IN THE VIDEO that Superior Sewer and Pillar to Post provided. All they needed was a note in their inspection report stating: water intrusion from joint at x ft from the cleanout... I don't care if they recommend a fix or not, their inspection didn't note it. Now onto the regular report: They really don't think they missed anything, I'm impressed! A non-operational grill (due to a bad igniter) is not the same thing as leaking natural gas! Now that they are disputing that part of my review, let's list some of the other things that they missed: a leaking shower valve (separate from a leak they noted in their report), a non-functional AC unit (wall unit), two saddle valves in use that are not up to code, a foundation crack and some drywall cracks (foundation crack was behind a flower plant, so I don't entirely blame that on the inspector, and I'm not mentioning other cracks because they were behind items they aren't supposed to move). Additionally, I paid extra for use of the IR/thermal camera and they were supposed to use that in a very specific way in accordance with their own Standards of Practice (SoP). Specifically, to check for loose connections in the breaker panel the process is: take the front panel off, turn on a high load appliance such as an AC unit, and take a reading with the IR camera. They took a reading with the front panel on (so no useful thermal measurement was taken) and no high load appliance was running. There is no way now to know if there was a loose connection or bad breaker during the time of inspection. Any inspector worth your money would use a temperature sensor to measure the temperature of air coming from air registers to ensure an appropriate temperature drop when the AC is running. They did not do that, hence the broken AC unit that was missed. A lot of the things they missed on the regular inspection report I didn't blame them for missing. I've had way more time than them to find problems, but their response to some criticism is what really makes this company the worst. Original: I hired them (and they hired sister company, Superior Sewer) to perform a sewer lateral inspection. They missed a break in the lateral that cost thousands to repair. I got the line rooted and part of the line had so much water intrusion that the rest of the line couldn't be rooted (water was saturating the 6 inch line). This was clearly visible during their video inspection and they didn't even note it in the report (not quite as much water, but still a waterfall in the lateral line). They refuse to acknowledge they missed anything stating water intrusion in clay joints is "normal". I agree that ground water seeping in is no big deal, water POURING into the lateral, which was happening during inspection, is NOT normal. They refuse to acknowledge any fault or even refund the cost of the inspection despite the fact their miss cost THOUSANDS of dollars. Don't use them. They also missed a number of things during their standard inspection and, during their Gas/mechanical inspection, they missed a natural GAS LEAK in the grill.

Amazingly thorough inspection. Kyle was great, so informative and hugely reassuring for us as first…read moretime buyers of an old home. Would recommend them to anyone who wants to know the full scoop on any property and it's really nice to be able to choose from a menu of options. Thanks Pillar to Post!

Excellent home inspection service. Dan arrived on time and conducted a thorough inspection of the…read moreentire house, and welcomed us to stick around and ask questions. He spent a full 4 hours looking at everything. Included termite inspection was also completed on time. After the inspection, Dan went over everything he found with us, and we were sent a copy of all the information and recommendations. They also include a free re-inspection after the suggested repairs are completed. And we received a guide with tips on closing on our new home, as well as maintenance suggestions for after moving in. We were impressed!

Matt did the inspection on my house, and missed a nonfunctioning deadbolt lock on the front door…read more When I told him about it, he asked me to submit my receipt from Lowe's which I did. It's been over a month and I have heard nothing. Additionally, The carpet installer pointed out a leak in a secondary window in a bedroom that discolored the baseboard and should have been seen by Matt. My girlfriend also had her home inspected by Hawley and the drywall in her bathroom is soft from an obvious leak in the shower. This was a slipshod inspection

Highly recommended, one of the best dwelling inspectors in the Greater St. Louis Metro Region. Mr…read more John Black has decades of professional experience and industry knowledge, I would recommend AEL to any of my friends or family. John is very polite, courteous, and trustworthy, he arrives on-time and gets the job completed in an efficient manner. We reached out short notice, received immediate callback, and AEL was on-site by 8am next morning diagnosing the complaint. I truly appreciate the shared knowledge Mr. Blank brings to diagnosing the compliant, we are very satisfied with his suggested remedies. If you are having any issues related to indoor air quality, call John Black at AEL, best environmental assessor in the game today!

John Blank "Environmental Specialist" arrived at my house an hour and a half early which was a…read morecomplete surprise and not at all convenient for me. Totally unprofessional, wanted to chit chat with other workers I had busy in the house and was barely able to walk up and down stairs to perform his function. Before beginning his AIQ test, he wanted to crawl around trying to spot mold rather than test the air for it. Found him picking apart dust bunnies trying to call it mold. This dog and pony show is quackery to the core! Can't wait for the test results