Scott is honest and prices are fair compared to other shops..He figures out and fixed an issue 2…read moreother shops couldn't figure out...The negative is it takes too long to get an appointment..most people have 1 car and it it fixed right away.

We have been bringing our vehicles to Kelly's for service for many years, and they have solved…read moreproblems with our cars that no other shops have been able to figure out. Even the dealerships. Scott is the definition of a n honest mechanic. If there is a negative, it's that it can be hard to get an appointment because he is so good and very busy.

I recently bought a car from this dealer . One week later ive had it in to multiple repair shops…read more All of the repair shops told me that it was unsafe to drive and could result in a major accident if its not fixed now. So after spending $5100 on the car i now have to spend $1000 more in repairs in order to safetly drive it. i am very dissatisfied and want others to know what kind of low life the owner of this car dealer is. all he says is all well its your problem now.

I bought a car from this dealer I also new there were things wrong with it when I bought it but I…read moretook all that into consideration after a test drive and told them what I though it was worth they took it I had some things fixed on it nothing real costly but I know cars he had some rough looking cars on his lot but the one I bought was $6000 dollars under nada I now have a very nice vehicle.Let the buyer beware on any of these little lots when they tell you no warranty on it you better know cars good and be prepared for some problems and allow that in the purchase price also there are a lot of cars coming in from flood zones hurricanes and what have you look them over good you know they didn't all go to the junk yard

If you are looking for a sales associate ask for Casey! I have worked with him for 3 different…read morewrangler leases and he is absolutely the best. His customer service is outstanding. He is trust worthy. He has made each experience very smooth and easy. I drove an hour just to work with him rather than going somewhere local.

My truck bought here has had a check engine light since 900 miles and no one at this dealership can…read moreor will help. even if you bought the vehicle here, your service will be at least a month for anything not an oil change.

My boyfriend and I came in looking to finance a vehicle, we both are in our early 20's and have had…read moretrouble in the past with finding somewhere willing to work with us. Jason Doyle was a very experienced, professional, and patient representative to work with us. A great sense of humor was also a plus! We walked out the door the same day with a car, 0 issues spending less than expected! We 100% recommend working with RightWay!

Don't recommend at they advertise to be such a great company when it's all lies I pay to much money…read morea Month for a vehicle that has more problems then a little bit and has been in the shop since I signed June 3rd the shop theyre sending it to isnt fixing anything at all I asked to be took out of my lease to be put in a diffent better vehicle carrol and Adam both told me no if they take me out my lease I'll be without a car after I even put down my trade I do not recommend rightway in Taylor mi they are fraud and lie just for you to put money in theyre pockets

We had such a great experience at Taylor Ford. Meagan D. was a phenomenal salesperson and extremely…read morehelpful. She went above and beyond for us. Her and Cindy (finance) were so helpful and made sure that we were 100% taken care of. We are going to use Taylor ford for all our car purchases from now on. We told all our friends how great of an experience we had, it was amazing compared to other car purchases in the past. We are already talking about what we want to purchase next!

Took F150 in for recall. waited 2 months for appointment. Went in on scheduled appointment time…read more They changed appointment to the following week. but said they'll call me for the exact day and time. Almost 4 months later from scheduling my appointment. Haven't been been contacted or able to fix my recall. Customer service was bad. Very rude and mean.

Purchased a car on Saturday, check engine light came on, on the way home. Called they said they…read morewould note the account. Never received a call Monday, we called them. I was told take it to dealer in Wayne, all the way from Belleville, they will do a diagnostic that day. Got to the dealer, and they said no, we have to keep it two days. Then I was told I could not return the car and get my trade in back, without my husband being there. I had to drive the car to work. I ended up broke down on 275 at 230 am going to work. Finely got my trade in back on Friday, no apologies, just tried to sell us another car. Don't buy from here!​​

In January 2025 I put down a $700 payment for a 2017 Chevy Equinox with 41,000 miles on the dash…read more As of today, the mileage is 52,000 and the vehicle needs a timing belt and currently in the shop due to shutting off while driving...HOW!!!!???? Now, I am grateful that this is covered under the Silver Rock warranty. However, I have contacted the BBB to make sure this dealership is not tampering with the mileage on the vehicles. Customers, BE WARE!!!

Absolute scammers DO NOT BUY A CAR FROM HERE!!!!! A bunch of lies and after a few years later I…read moreneed a new car ....must be flood vehicles or something.....financing a joke customer service a joke ....repair shop a joke ....just don't go here

0 stars. Do NOT deal with this place. Worst place to purchase a vehicle. Shady, misleading, and…read morejust all around horrible experience. Bought a vehicle from them; only to have the engine die two months after. Then had to battle the warranty company for almost 6 months before they would fix it. Not to mention the title was wrong, and the closing paperwork done was illegal, scamming us out of a few thousand dollars. Shame on us for finding out months later, and now we'll deal with it with a lawyer. Worst experience we've had with a car dealership/business/customer service.

This review may seem redundant, I went there today to get tires for my 2010 Ford Ranger Sport…read more It's the same old song, just like the other times I went there. This is the chain of events: I was greeted by Ken G,with a smile I was asked what brought me in today (tires ) I gave him my keys A little over an hour later I left with 4 new tires ( Hankook Dynapro HT ) with a smile on my face and a ton of savings in my pocket . I have several Quicklanes a lot closer to my home ,where I can get the same price . None can match the kind of service that I get from the Good People at Jack Demmer Quicklane in Wayne ,Michigan . They make it easy for you to become a loyal Customer ,Very Easy.

I had a very bad experience here with a brand new car delivered to me with significant damage…read more Follow ups with Jack Demmer were maddening. I won't recount the experience, because it is too stressful to think about in detail. Suffice it to say I hate these people with a passion. Would never set foot on their property again.

I purchased a new vehicle last summer. I had an excellent buying experience. I didn't feel…read morepressured or fast talked. I left to think about it and then called up later to proceed. I've heard some dealerships don't like customers doing that, so I appreciated the no pressure attitude. My Salesperson is not there anymore but she walked me through the financing options very clearly. The paperwork with the breakdown was simple and easy to read. Again, no pressure. I was in the sales office today and I overheard a salesman walking another customer through the numbers the same way. I really appreciate the no-pressure attitude they seem to have. Everyone I encountered at the sales office was friendly and helpful to me, even though I wasn't in there to purchase a car today. I also have had good experiences in the Service Department. I find Rebecca Howard to be especially helpful in scheduling appointments. The appointment times are booked out far in advance. This dealership is a huge improvement over my last one. The staff here seems friendlier, more organized, and more willing to help. I intend to buy my next vehicle from here.

My real and 100% honest review. I wanted this car specifically and only this dealer had it in the…read morestate of Michigan. This was going to be my car. Friday I showed interest. On Sunday I messaged Paul for a breakdown and out the door price of the car I was interested in. He was not in office so he said he will send it as soon as he got in. I asked for an update around 10am on Monday, got approved for my loan and deep cleaned my car top to bottom, inside and out, filled up my tank as I was going to do a trade and decided to just make the 2 hour trip there because I was not getting messaged back and I wanted this car before someone else got it! At 2:10, I finally made it to the dealership and Paul messaged back showing me the OTD Price of the car was $30,029, perfect! They took a look at my trade in and decided it was worth only $6,500 as it was in a cash before and repaired but not in the carfax. They couldn't provide me the proof it was in a crash but I knew what they were talking about with the panels not aligning perfectly. THEY ARE SELLING MY $6,500 CRASHED TRADE IN FOR $12,250 on their website because it was in amazing condition. I had Paul test drive for me, he pointed out we needed to put gas in the car and STILL DETAIL. He said the detailers have been procrastinating but they would fix it up before I take it. Mind you the car was on the lot for 30 days so why was it never done? Overall the car was great and I wanted it. I loved it. They said the OTD price was now $37,000. $7000 more than what he texted me even after my $6,500 trade in was added. I got the price down to $34,000 without all the add ons. Paul wanted to see if their financing partners would offer better deals that my already pre approved loan that I wanted, I said okay because a better deal is a better deal. They then picked my financier without asking me who I wanted to go through because their partners MATCHED the rate, they didn't offer anything better. I had to ask Frank, who I paid my down payment to for who I was financed through... (They almost had me leave without doing my down payment. They did let me leave without setting up car insurance...) I now have to refinance my car through my choice of credit union again because they picked for me. Frank was also aggressive with the car warranty as I didn't want it because my car insurance provider already provides me the same services, he tried telling me they don't. I felt dumb looking for him in the dealership to tell him I wasn't interested, I feel he was talking about my choices to his coworkers who were all on their phones and or going to vape in the glass rooms behind the sales desks. The salesman Donovan, when the sun is setting your reflection will reflect through all of the glass windows, giving me a clear view of you vaping and on your phone. I was finally leaving the dealership at 7pm I found the car WAS NEVER DETAILED as it was dirty on the inside and old shopping receipts were in the truck from North Carolina nor filled up with gas. The windshield was also cracked and I had no windshield washer fluid meaning it will also need new oil and basic maintenance that the dealership should have BEFORE you ever list it for sale. I would never recommend this dealership to anyone, love my car though.