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    Ultimate Auto Sales

    2.3 (3 reviews)
    Closed 10:00 am - 6:00 pm

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    Victory Honda

    Victory Honda

    (37 reviews)

    The blower on my 2012 Honda Accord was making a horrible sound. I wasn't getting adequate cooling…read more Turns out dog food from mice in my garage was packed in the blower unit. Dog food and funky small is gone. The rear tire had a broken belt ( thank you Michigan roads). With a new tire and front end alignment, my Accord drives like new. Service manager kept me updated on service. I appreciate the use of a car while mine is repaired.

    Safety Issue Ignored & Repeatedly Broken Promises! I brought…read moremy 2024 Toyota Highlander to Victory Honda Monroe on March 9 because the daytime running lights and high beams were not working--a serious safety concern. The dealership promised to have my vehicle ready on March 19, then March 27, and finally March 30, but missed every single deadline. They even called and promised to cover my first payment as compensation for the inconvenience, but later backed out of that promise. During discussions about the delays, the service manager claimed I "threatened him", even though all I said was: "You do what you gotta do, I'll do what I have to do with corporate." After finally getting my SUV back, no goodwill compensation or acknowledgment of the delays was offered. Communication was poor, accountability nonexistent, and the entire experience was extremely frustrating. I am escalating this issue with both Honda and Toyota corporate. I cannot recommend this dealership to anyone concerned about safety, honesty, or reliable service.

    Ultimate Auto Sales - usedcardealers - Updated June 2026

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