Naicom is an Internet cable company (it connects to your wifi or through an ethernet cable to yor…read moreInternet) that offers a wide range of channels at much cheaper prices for the basic service than competitors such as Liberty. There is no contract. Naicom has a basic service of $30/month that gives you a mix of over 50 local and international channels, of which many are in Spanish. Naicom also offers $70 and $100 packages (with the $100 version giving you HBO, Cinemax, Showtime, etc.), though with those prices, you're getting into Liberty price ranges. You can see details of Naicom's packages here: https://www.facebook.com/naicomtv/photos/a.2062652333954147.1073741828.1781407192078664/2063441387208575/?type=3&theater I recently purchased a Naicom box at Sam's Club and installed it on my TV. The cable box costs $129.99, which includes a month of the $100 service. The set-up instructions could be better, but it wasn't complicated. The picture quality is good, So far (as of December 27), they still don't have all channels available, though I've been told that this should be remedied by early January. I'll write an update.

Naicom is pretty much the state of the art technology wise. I use Naicom TV everywhere app to watch…read moreNBA games on my phone wherever I may be. I watch movies at 4K on my big screen using Naicom's set top box. Since I have the premium package I have HBO to cover anything missing from their video club. Plus the video club has very current selection of movies for streaming. I think they are just getting started as a company relatively speaking, and I have seen a hiccup or two. Also if you are in Puerto Rico, they have a local broadcast center ...

Internet is virtually non-existent. Signal quality/speed is very poor…read more Cannot get customer service to resolve.

While the internet is stable for my purposes, there billing and fulfillment of services are…read moreterrible. They offered several discounts for seniors and 6 months in no discounts as promised, even though I did the paperwork 3 times, even went to their main office to turn in said documents. They have a script and don't go beyond that. I was charged 3 auto-pays on 6/23/26, when I called they wouldn't escalate to investigate. I had to argue and press for them to escalate. Called my bank to verify and file a complaint with them for return of money. it takes 10 days for it to be returned. Called Claro again to cancel auto-pay and they said it takes 30 days to stop it, by then the next payment will be charged again. It was a terrible experience. I don't think it's worth the aggravation just to save a few bucks. Not sure now how to deal with this company, need a new Internet provider.

I have been trying to get these people to bring me a new modem so my service will stay up for the…read morelast two weeks. All they do is say someone will be with you soon. They say they've escalated yet all I'm doing is contacting them. No one is contacting me. Customer service is horrendous. Zero stars!

I'd be willing to give these guys another shot. They reached out to schedule another appointment…read moreand were on top of it. The technician was friendly and responsive. Ultimately, I stuck with Liberty because their installation happened before 4Net (although Liberty didn't show up two weeks in a row, whereas 4Net generally was more responsive). Again, I can't speak to the speed of 4Net's internet (would love a review from someone who has tried their Internet) since my interactions were mostly with customer service and scheduling installation.

The AT&T store has all your everyday phone needs, especially if you have service with them and an…read moreiPhone. Convenient location too.

From the owner: AT&T, serving over 81 million wireless customersread more

Do not use this company as it misuses peoples Social Security Numbers, which it REQUIRES to sign up…read morefor the service! OneLink is the local cable TV and internet provider. It is virtually a monopoly and it is reckless in its arrogant requirement that customers must provide their Social Security Numbers to receive service. Many states have outlawed this practice, but Puerto Rico still permits this. There is no wonder why identity theft is rampant in Puerto Rico when you have businesses like OneLink strong-arming people into handing over their Social Security Number. Do not use this service until OneLink changes its policy. They should at least give customers the choice to pay extra deposit money, or provide alternative forms of ID if they choose to be prudent about not divulging their Social Security Numbers. A better choice is the free internet service at each PR Starbucks. Also, contact the Puerto Rican legislature to ban this antiquated practice which is leading to ruined credit and ruined lives because of compromised Social Security Numbers. Take a stand against OneLink and the other companies who abuse our SSN's!

Onelink is an horrible broadband provider. Their 40GB cap was added in September 2007 and has not…read morebeen changed at all since then. 40GB was outrageous at the time, it's even worse now in 2011 when access to broadband has become such an essential part of our lives. Forget about renting movies online, playing games, even using YouTube. Their customer support is horrible. Their ads are even worse, ironically pointing out that other services are behind, when actually cable ISPs throughout the island have higher speeds, uncapped. Wish I could get 10Mbps Liberty cable at home.